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Police Technical Support Specialist

City of Nanaimo -
Nanaimo, BC

Apply Now

Job details

Full-time
$42.93–$45.19 an hour

Qualifications

Computer operation
Class 5 Licence
Computer Science
CompTIA Network+
SAN
CompTIA A+

Full job description

In our journey towards greater diversity, we invite applications from members of equity-seeking communities including racialized and Indigenous persons, women, persons with disabilities, persons of all gender identities, ages and sexual orientations who bring value through their lived experiences.

We strive to provide an inclusive workplace and believe in progressive and barrier-free recruitment for all. If at any time during the application or recruitment process you require additional assistance or an accommodation, please email [email protected] and we would be pleased to discuss how best to accommodate your needs.

Police Technical Support Specialist

Department: Police Support Services

Closing Date: Will remain open until filled

Competition Number: 26-34

Job Summary

The City of Nanaimo is seeking a permanent full-time Police Technical Support Specialist. Under the general supervision of the Supervisor, Police Technical Support, the incumbent repairs, upgrades and maintains computer hardware; documents, tests and implements computer operating systems, programs, and applications; and assists user staff in the effective use of computer systems and facilities.

Duties and Responsibilities

Please see the job description PDF below.

Requirements

Applicants must have completed a diploma in Computer Science or related discipline from a recognized university supplemented with a CompTIA A+ and CompTIA Network+ certification. A minimum 3 years’ related experience in planning, implementing and supporting core IT technical infrastructure (e.g. core networking, CCVE, backups, remote access, virtualization SAN, Physical and electronic security, email/messaging, telephone and directory services) is required. An equivalent combination of education and experience may be considered.

The successful candidate must be able to obtain and maintain a Secret security clearance as a condition of employment, in accordance with the Government of Canada’s Directive on Security Screening. Applicants must provide a complete and verifiable ten (10) year history, including residences, employment, education, travel, and other activities, with no unexplained gaps. Periods of six (6) consecutive months or more spent outside Canada must be disclosed and may require additional verification. Screening may include identity verification, criminal record checks, employment and education verification, reference checks, credit check, CSIS Security Assessment, and other background inquiries relevant to the position.

Possession of a valid Class 5 BC Driver’s License is required. Preference will be given to candidates with IT-related experience in a police environment and/or an active RCMP Security Clearance.

Compensation and Benefits

This is a CUPE bargaining unit position based on a 35-hour work week, and subject to Article 1(d) - Probationary Period as set out in the Union Collective Agreement. The hourly wage is $42.93, increasing to $45.19 after 60 working days (Jan 2025 Rates). Hours of work will be scheduled between 8:00 a.m. and 8:00 a.m., Sunday through Saturday, 35 hours per week, 7 hours per day.

Comments

Shortlisted applicants may be required to undergo a criminal record check and/or a verification of their education credentials. To apply for this opportunity, please submit a resume and cover letter (.docx or PDF file format) to [email protected] referencing the specific competition 26-34 by the application deadline. For detailed information on this position and for more information on our community, please visit our website at https://www.nanaimo.ca.

The City of Nanaimo is an inclusive employer that values diversity and invites applications from all qualified individuals who are legally entitled to work in Canada. We thank all applicants in advance for their interest; however, only those selected for further consideration will be contacted. If shortlisted for the role and need an accommodation within the hiring process, we would be pleased to discuss how best to accommodate your needs.

Apply Now

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