Newmarket On Field service technician electronics/electromechanical Jobs – 2 Openings This Week

Field Service Technician - Electronics/Electromechanical Repair
Leading Manufacturer of equipment used in Grocery Industry —Bradford, ON
- Full-time
- Microsoft Excel
- Microsoft Access
- Schematics
- Profit sharing
- Wellness program
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Field Service Technician - Electronics/Electromechanical Repair
Leading Manufacturer of equipment used in Grocery Industry —Bradford, ON
Must have a valid driver's license with a clean driving record. Reporting to the Regional Service Manager, you will be responsible for providing exceptional…
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Field Service Technician - Electronics/Electromechanical Repair

Leading Manufacturer of equipment used in Grocery Industry
Bradford, ON

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Job details

Permanent | Full-time

Qualifications

TCP
Microsoft Excel
Microsoft Access
Schematics
Customer service
LAN
DEC
Driving
Computer networking
Computer skills
TCP/IP
Associate's degree
Communication skills
Mechanical knowledge
Driving Licence
Time management

Full job description

Job Summary

Reporting to the Regional Service Manager, you will be responsible for providing exceptional customer service to customers by providing on-site installation, customer training, troubleshooting, repairs, and maintenance of our products in an efficient and timely manner.

Key Duties/ Responsibilities:

Perform field service repairs
Install and setup equipment as required
Provide end-user training as required
Perform planned maintenance on warranty and contract equipment as required
Provide feedback on possible sales opportunities
Ensure inventory is accurate and kept up to date. Perform regular inventory counts
Represent the company in a positive manner
Support and assist other technicians as needed
Be available for after-hours on-call service when needed
Provide end-user telephone support
Attend training as required
Maintain a service vehicle. Monitor the service forum and be an active participant in it
Keep current on technical service news bulletins and new products
Able to work in shifts. Overnight stays out of town may be required occasionally. Early starts are typical
Follow safety standards in working with multiple services, tools and equipment

Required Skills:

Excellent communication skills
Must have a valid driver's license with a clean driving record
Minimum 2 years experience in a similar role
Must enjoy traveling and working out in the field
Must be able to work effectively with minimal or no supervision
Knowledge of customer service principles
Must have a solid mechanical aptitude and a good understanding of electrical schematics and electronics
Experience in a technical role with a high level of customer interaction is preferred
Competent in Excel, Access, and Word programs
Advanced network computer skills
Hands-on experience in software, hardware, and peripheral devices
Working knowledge of Multimedia systems, LAN, and Wireless networks
Read schematics and technical manuals
Exposure to general networking protocols, specifically TCP/IP
Working knowledge of point-of-sale systems is preferable
Bend, crawl, and kneel to access areas requiring repair or installation

Key Competencies:

Must be confident
Excellent troubleshooting capabilities
Excellent mechanical and electrical capabilities
Organized and analytical
Good attention to detail
Good business ethics
Excellent time management capabilities

Job Types: Full-time, Permanent

Benefits:

Company car
Company events
Company pension
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Mileage reimbursement
Paid time off
Profit sharing
RRSP match
Vision care
Wellness program
Work from home

Education:

DCS / DEC (required)

Experience:

Electronics: 3 years (required)
Mechanical: 3 years (required)

Licence/Certification:

Driving Licence (required)

Willingness to travel:

75% (required)

Work Location: On the road

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Field Service Technician - Electronics/Electromechanical Repair

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