Newmarket On Fulfillment operations supervisor Jobs – 10 Openings This Week

Fulfillment Operations Supervisor
EZOCEAN —Richmond Hill, ON
- $60,000–$70,000 a year
- Full-time
- Microsoft Excel
- Inventory control
- ERP systems
- Dental care
- Paid time off
Quick apply
Foreperson/Supervisor
Catholic Cemeteries & Funeral Services - Archdiocese of Toronto —Markham, ON
- $43–$46 an hour
- Full-time
- Customer service
- High school diploma or GED
- Supervising experience
- Disability insurance
- Dental care
Quick apply
Senior Warehouse Manager ( Bilingual in Chinese)
Yami —Markham, ON
- $80,000–$130,000 a year
- Overtime
- Bilingual
- Management
- Inventory management
Quick apply
6d
Junior Logistics Planner-Mandarin
Waterford Executive —Vaughan, ON
- $45,000–$50,000 a year
- Overtime
- Bilingual
- Microsoft Excel
- Customer service
- Wellness program
- Disability insurance
Quick apply
Warehouse Associate
Parts Engine Canada —Richmond Hill, ON
- $20–$25 an hour
- Temporary
- Heavy lifting
- Customer service
- Forklift
- Store discount
Quick apply
7d
Warehouse Associate
Adaria Vending Services Limited —Vaughan, ON
- Full-time
- Customer service
- Forklift
- Organizational skills
- Dental care
- Vision care
Quick apply
coffee shop manager/supervisor
Kosher Pickle —Richmond Hill, ON
- From $25 an hour
- Part-time
- Hospitality
- Customer service
- Restaurant management
- Dental care
Quick apply
2d
Crew Member
DAIRY QUEEN GRILL AND CHILL —Keswick, ON
- $17.60 an hour
- Part-time
- Customer service
- Food service
- Cleaning
Quick apply

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Fulfillment Operations Supervisor
EZOCEAN —Richmond Hill, ON
This role serves as a bridge between customers, warehouse operations, transportation providers, and internal departments to ensure service levels, operational…
$60,000–$70,000 a year
Quick apply
B2B Sales Supervisor - AI Platform
TP Canada —Toronto, ON
In this leadership role, you will be accountable for the professional development and growth of Sales Executives supporting our AI Platform client within the…

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fulfillment operations supervisor jobs near newmarket on

Fulfillment Operations Supervisor

EZOCEAN
Richmond Hill, ON

Quick apply

Job details

Full-time
$60,000–$70,000 a year

Qualifications

Microsoft Excel
Inventory control
Supply chain
ERP systems
Logistics
Warehouse management system
3PL
E-commerce
Analysis skills
APIs
Chinese
Warehouse distribution
Leadership
Communication skills

Full job description

Job Summary

Flow-X is a technology-driven global logistics company providing end-to-end cross-border logistics solutions. With operations across North America, South America, Asia, and Europe, we integrate international shipping, warehousing, and distribution through advanced digital systems to deliver efficient, scalable, and reliable services.

We are seeking a detail-oriented and proactive Fulfillment Operations Supervisorresponsible for overseeing daily customer operations, coordinating with warehouse teams, managing operational exceptions, and ensuring successful execution of fulfillment activities. This role serves as a bridge between customers, warehouse operations, transportation providers, and internal departments to ensure service levels, operational KPIs, and customer expectations are consistently achieved.

The ideal candidate has experience in a 3PL, fulfillment, or warehouse environment, with strong leadership, problem-solving, and customer management, and operational execution skills.

Key Responsibilities

Customer Operations & Account Management

· Manage day-to-day communication with customer accounts regarding inbound, outbound, inventory, returns, and operational inquiries.

· Act as the primary escalation point for customer service and operational issues.

· Ensure timely responses and proactive communication regarding delays, discrepancies, and exceptions.

· Participate in customer meetings, operational reviews, and service performance discussions.

· Maintain strong customer relationships and support long-term account growth.

Fulfillment & Logistics Operations

· Oversee daily fulfillment activities including receiving, order processing, shipping, inventory transactions, and returns.

· Coordinate with warehouse supervisors and operational teams to ensure customer requirements are fulfilled accurately and on time.

· Prioritize urgent shipments, customer escalations, and service-critical activities.

· Monitor inbound and outbound workflows to ensure operational efficiency.

· Work closely with transportation providers and carriers to support successful deliveries and pickups.

Team Leadership

· Supervise, support, and coach Operations Specialists and Coordinators.

· Monitor workload allocation and team productivity.

· Train new team members and maintain operational documentation and SOPs.

· Promote accountability, collaboration, and customer-focused service standards.

· Support employee development and performance management initiatives.

KPI Management & Reporting

· Monitor operational performance and customer service metrics.

· Track and report key performance indicators, including:

- Order Accuracy

- On-Time Shipment Performance

- Inventory Accuracy

- Customer Response Time

- SLA Compliance

- Operational Productivity

· Identify trends, risks, and opportunities for improvement.

Continuous Improvement

· Identify process gaps and operational inefficiencies.

· Support implementation of new customer onboarding projects.

· Participate in WMS, OMS, EDI, API, and process improvement initiatives.

· Develop and maintain operational workflows and best practices.

Qualifications & Requirements

Required

· Minimum 5 years of experience in logistics, supply chain, fulfillment, warehousing, or transportation operations.

· Minimum 2 years of experience in a Team Lead, Supervisor, or Senior Operations role.

· Experience working within a 3PL, fulfillment, distribution, or warehouse environment.

· Strong understanding of:

- Order Management

- Inventory Control

- Transportation Coordination

- Customer Service Operations

- Exception Management

· Advanced proficiency in Microsoft Excel.

· Excellent organizational and multitasking skills.

· Strong analytical and problem-solving abilities.

· Excellent verbal and written communication skills.

· Ability to work in a fast-paced environment and manage multiple priorities simultaneously.

Preferred Qualifications

· Experience supporting eCommerce, retail, wholesale, FBA, or omnichannel fulfillment operations.

· Experience using Warehouse Management Systems (WMS), Order Management Systems (OMS), and ERP platforms.

· Experience with EDI integrations and customer onboarding projects.

· Experience working with major parcel and LTL carriers, including UPS, FedEx, Purolator, Canada Post, and regional transportation providers.

Pay: $60,000.00-$70,000.00 per year

Benefits:

Dental care
Life insurance
On-site parking
Paid time off
Vision care

Experience:

fulfillment ops: 3 years (preferred)

Language:

Chinese (preferred)

Work Location: In person

Quick apply

Refine Your Search

fulfillment operations supervisor jobs in newmarket on

Fulfillment Operations Supervisor

Foreperson/Supervisor

Senior Warehouse Manager ( Bilingual in Chinese)

Junior Logistics Planner-Mandarin

Warehouse Associate

Warehouse Associate

coffee shop manager/supervisor

Crew Member

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