Located in the heart of the Niagara Region – just minutes from one of the world’s most well-known tourism destinations – Niagara College offers more than 130 innovative programs between our campuses in Welland and Niagara-on-the-Lake. Since opening its doors in 1967, Niagara College has grown to become a leader in education and training and one of the most enterprising colleges in Canada.
Applications are invited for the position of Outreach Coordinator in the Integrated Student Health Division, located at the Daniel J. Patterson Campus OR Welland Campus. The starting hourly rate is $43.61/hr (Pay Band J - $43.61/hr to $50.39/hr) for a 35-hour work week. Additional hours may be required as necessary. This is an Appendix D, temporary position as per Article 17.3.1 of the Support Staff Collective Agreement and is set to commence in September 2026 and will conclude in November 2027. It may be subject to an extension by mutual agreement of the parties.
Reporting to the Director, Counselling, Integrated Student Health, the successful candidate is responsible for the intake and triaging process in assessing students experiencing mental health concerns or psychosocial distress. Using active listening skills and probing questions, the Outreach Coordinator conducts in-depth clinical screening to determine the type of services needed, prioritize cases, facilitate referrals, and assign student cases accordingly, including identifying psychosocial factors and broader circumstances that may be contributing to a student's distress and facilitating access to appropriate supports through referral, coordination, and follow-up, as appropriate.
The Outreach Coordinator also develops and delivers outreach initiatives, presentations, and educational activities that increase awareness of Health & Counselling services, reduce barriers to accessing support, and foster student wellbeing across the college community.
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Conducts clinical intake, assessment, and triage for students presenting with mental health concerns or psychosocial distress using active listening, clinical interviewing, probing questions, and standardized screening tools
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Completes comprehensive clinical screening to determine presenting concerns, level of urgency, psychosocial factors, and other circumstances that may be contributing to student distress
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Collects relevant clinical, psychosocial, and health information, including current mental health history, diagnoses, medications, previous treatment, and other information necessary to support assessment and service planning
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Determines appropriate next steps, including psychoeducation, self-directed resources, workshops, counselling, health services, campus and community supports, or crisis intervention, based on student need
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Prioritizes and assigns student cases based on presenting concerns, level of urgency, and service availability
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Develops, coordinates, and participates in outreach, education, and health promotion initiatives that increase awareness of Health & Counselling services and encourage timely access to supports
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Collaborates with faculty, staff, student leaders, and campus partners to deliver workshops, presentations, orientation activities, resource fairs, and other educational initiatives
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Provides immediate assessment, de-escalation, and supportive intervention when students present in distress or crisis, including situations involving risk of harm to self or others
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Minimum four (4) year degree in health or mental health, such as nursing, social work, psychology, or similar field of study leading to a membership as a regulated health care professional
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Licensed or eligible to be licensed within a Regulated Health and/or Mental Health Profession within the province of Ontario
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Post graduate certificate or equivalent in mental health care or intervention
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Minimum five (5) years progressive clinical experience in a mental health setting, preferably with young adults, including clinical intake, triage assessment in a health setting
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Experience in an educational setting
Niagara College is a place-based organization, and all positions are primarily based on campus. On-campus work allows for close collaboration and a strong team culture. While most work will be done in the office, we offer the flexibility for some remote work, as the job allows.
Niagara College is strongly committed to diversity and inclusion within its community. We offer an inclusive work environment and welcome applications from all qualified individuals who believe they can contribute to further enhancing campus diversity and equity efforts. If requested, accommodations will be made to support applicants with disabilities during the recruitment and selection process.
Note: Credentials obtained outside of Canada require an evaluation to determine the Canadian educational equivalence. This evaluation must support the educational requirements for the position as a condition of employment. For further information, visit: World Education Services http://www.wes.org/ca/.
While we thank all applicants, only those selected for an interview will be contacted
