Ottawa, On Data centre facility technician Jobs – 5 Openings This Week

Data Centre Facility Technician
Qu Data Centres Limited Partnership —Ottawa, ON
- $55,000–$70,000 a year
- Weekends as needed
- Heavy lifting
- English
- Microsoft Office
Quick apply
Customer Service Representative: Foster - Full-Time
Ottawa Humane Society —Ottawa, ON
- $24.02–$27.01 an hour
- Weekends as needed
- Customer service
- English
- Microsoft Office
Quick apply
Mechanical Engineer
BGIS —Ottawa, ON
- Full-time
- Engineering
- Microsoft Office
- Analysis skills
2d

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Data Centre Facility Technician
Qu Data Centres Limited Partnership —Ottawa, ON
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Data Centre Facility Technician

Qu Data Centres Limited Partnership
Ottawa, ON

Quick apply

Job details

Permanent
$55,000–$70,000 a year

Qualifications

Data center experience
Heavy lifting
Preventative maintenance
PCI
Supplier management experience
Workplace safety policies
Visio
English
Microsoft Office
High school diploma or GED
Shipping & receiving
Electrical systems
Client services
HVAC
Ticket management systems
Customer service orientation
Blueprint reading
Telecommunication
Customer support
Hand tools
Standard operating procedures (SOPs)
Communication skills
Client interaction
Facilities maintenance
Help desk

Full job description

Come play a key role in driving the future of business innovation in Canada. We are looking for team members with a passion for delivering industry-leading value to customers and supporting businesses in the communities where we live and work.
About the RoleThe Data Centre Facility Technician (DCFT) is the initial point of contact at the facility and is responsible for ensuring the data centre and building are maintained in a professional and secure manner. This position is on site and not a remote position. Ensuring positive experiences for customers as they enter, exit, and work at the data centre is also a primary responsibility.
Providing 7x24 support, the Data Centre Facility Technician (DCFT) is expected to deliver the highest level of customer service by adhering to Qu policies and procedures. The DCFT is the local primary point of contact for the local data centre, monitoring of the data centre facility, and is the coordinator of client escalations. The DCFT is responsible for the operation, monitoring, trouble shooting and basic maintenance of HVAC equipment and electrical systems located within the site. These include computer room air conditioning equipment, UPS equipment, generators, associated switchgear, and peripheral equipment. In additional, the Data Center Facility Technician is responsible for embracing and maintaining the established rigorous internal controls designed to maintain SOC/SOC II, PCI and ISO compliance.
What you will be doing:· Daily Operations -o Ensure policy and procedure is followed and that all audit requirements are being met daily. Areas of focus include; service delivery, service support, and physical security.o Shipping and receivingo Perform site inspections and shift walk-throughso Assist contractors at site in compliance with Qu’s policies and customer requirements.o Perform timely escalation and exception reporting describing incidents outside of normal operating policyo Act as primary on-site point of contact for NOC and local operational teams during an incidento Troubleshoot and diagnose mechanical and /or electrical system failures and working with contractors to resolve or mitigate interruptions in serviceo Basic preventative maintenance of mechanical, electrical and life safety systemso Works directly with contractors until assignments are satisfactorily completedo Manage vendors performing maintenances on site and ensure satisfactory completion of any worko Ability to understand and explain issues with electric systems and componentso Operational experience monitoring large, complex electrical and mechanical systemso Work with hand tools as requiredo Receive and prioritize requests related to ticketing systemso Assist Clients in MACD’s (Moves, Adds, Changes, and Deletions)o Assist with ‘Smart Hand Services’; these services may include tape swaps, inspections and other services as requiredo Follow policies and procedures related to escalations, ticketing, and change managemento Identify/ report to the Manager any situations or client concerns that would improve quality or mitigate risko Provide notifications and updates to internal operational teams and/or clientso Participate in special projects as requiredo Ensure the ongoing flawless operation of the data centres to provide clients with world class service and supporto Ensure all health and safety guidelines are enforced by both internal and external visitors to the Data Centreo Keep network diagrams for collocation and server room, physical layout, electrical and mechanical schematics up to dateo Perform other duties as requested by Data Centre Management· Administration -o Compliance with all Qu’s Corporate Policies, including Business Code of Conduct & H&S.o Demonstrate strong shift turnover and peer communication practices.o Create, update, and document existing Standard Operating Procedures (SOP), as requiredo Site orientation dutieso Maintain a tidy, professional, and unobstructed work environmento Strong working knowledge of Microsoft Office products, including Visio
What you bring: The position includes, but is not limited to, the following:

This position is on site and not a remote position
Ability to work rotating shifts, including days, afternoons, nights and weekends, including holidays
Access to reliable transportation and the ability to be on-call in support of a 24/7 operation.
Canadian Government:
Credit Check
Criminal Background Check
Reliability Level Security Clearance
Ability to lift up to 50 lbs and perform physical labour
High School diploma with some Post-Secondary Education preferred
Graduation from a trade school or recent apprenticeship in a mechanical/electrical trade or equivalent experience
Help Desk/Operations Centre experience in a Telecommunications/IT capacity is considered a plus
Fluent verbal and written English communication skills
Well-developed Customer Service Skills with customer service experience
Ability to read and understand mechanical/electrical blueprints and single line diagrams

Quick apply

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data centre facility technician jobs in ottawa, on

Data Centre Facility Technician

Customer Service Representative: Foster - Full-Time

Mechanical Engineer

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