We Are Access
Access is the largest privately-held records and information management (RIM) services provider worldwide, with operations across the United States, Canada, Central and South America. Access helps companies manage and activate their critical business information to make them more efficient and more compliant through offsite storage and information governance services, scanning and digital transformation solutions, document management software including CartaHR, and secure destruction services. Visit https://www.accesscorp.com/ for more details.
Access' sales and account management leadership brings significant digital asset and technology sales and account management experience and is transforming our sales, account management and product organizations to succeed in the fast-changing information landscape.
Are you ready to join us on our amazing journey as we change the way the world's most successful companies do business?
Job Summary
The Bilingual Regional Account Executive is responsible for managing an assigned portfolio of regional mid-size accounts. The Regional Account Executive is focused on increasing net revenue growth within a defined portfolio of key accounts. This includes developing and maintaining relationships, performing scheduled business reviews, protecting against termination or loss of revenue, renewing contracts and ultimately to grow the portfolio through upsell and cross sales. The Regional Account Executive will partner with Operations, Client Experience, Sales and Conversion Services to deliver full-service solutions to clients.
Primary Functions:
- Conduct client research including understanding the clients industry and developing a core understanding of client business needs and challenges
- Demonstrate breadth and depth of knowledge in aligning Access capabilities to client business and business priorities, and positioning relative to competitors
- Develop relationships with key accounts that extend to senior management making decisions on RIM services
- Builds and executes an Account Growth Plan that includes both transactional and strategic initiatives to grow Access's presence and share in the account
- Develop a pipeline based on expanding services with portfolio accounts – including consolidation, new markets or additional services
- Protects Access's position and focuses on generating new business
- Use a consultative-selling approach to identify and advance opportunities that result in profitable revenue growth for Access
- Manage regional account contracts, working with Access contracts and legal teams on renewals or modifications that reduce risk and preserve / extend revenue
- Proactively perform Business Reviews to ensure client account satisfaction and identify issues or opportunities
- Partner with both internal and external industry experts to anticipate client needs and facilitate solution development
- Responsible for client communications and engagement including price increase notifications, marketing content distribution and issue resolution/follow-up
Conceptualizes and articulates well-targeted solutions in area of specialty - product, service, solution - - from proposal to contract sign-off.
- Travel to support face-to-face meetings and business reviews
- Regularly communicate with AVPs, Market Leaders and other leaders on account and opportunities for expansion / growth
- Embody the “Access Way”, living Access' core values.
Education and Years of Experience:
- Bachelor's degree preferred.
- 2-4 years account management experience
Knowledge, Skills and Abilities:
- Fluency in both English and French (spoken and written) is required.
- Experience in opportunity qualification, pre-visit planning, sales presentations, account development, and time and territory management
- Skilled in contract negotiations and implementation
- Strong communication and consensus building skills with operational and regional VPs
- Ability to identify and build relationships with decision influencers and key decision makers
- Skilled in business communications, sales presentations and influencing without formal authority
- Willingness to travel to support all initiatives, with strong discretion on necessary travel with a justified objective
- Strong problem identification and objection resolution skills
- Exceptional verbal and written communication and presentation skills
- Must have the proven ability to translate the customer needs into solution requirements through creating powerful value propositions and negotiation skills
- Highly collaborative team player
- Ability to work remotely and within a geographically dispersed and diverse team
- Salesforce experience preferred
- Must have working knowledge of MS Office Products
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Physical Requirements (lifting, etc.):
- Ability to travel to, attend, and conduct presentations.
- Manual dexterity required to use desktop computer and peripherals.
Compensation & Benefits:
- Remote position (EST Time Zone)
- Competitive annual salary $85k-$95k per year + commission plan
- Comprehensive health benefits including Medical, Dental, Vision, and Life Insurance
- Paid time off package including vacation, sick days, and personal days
- Retirement savings plan with company match to support your long-term financial goals
- Paid training and development opportunities to support career growth and advancement
All qualified applicants will receive consideration for employment. EEO/AA/Minorities/Females/Disabled/Vets
** As part of the recruitment process, candidates who advance to the next step will be asked to complete a background check.
Compensation: 85,000-95,000
