Remote Clinical manager Jobs – 400 Openings This Week

Manager of Client Experience
Centre for Rehabilitation and Health —Ontario
- $80,000–$90,000 a year
- Full-time
- Remote
- Customer service
- English
- Supervising experience
- Disability insurance
- Dental care
Quick apply
Manager, Service Desk
Mackenzie Health —Richmond Hill, ON
- $111,365–$142,116 a year
- Full-time
- Remote
- Computer Science
- PMP
- Engineering
Manager, Clinical Data Management
Everest Clinical Research —Markham, ON
- $140,000–$170,000 a year
- Remote
- Bachelor's
- In-person
- Disability insurance
- Dental care
Quick apply
Clinical Project Manager
TruMinds Technology Inc —Remote
- $80,000–$90,000 a year
- Full-time
- Remote
- Nursing
- Master's degree
- Project management
Quick apply
5d
Clinical Data Manager II/Senior Clinical Data Manager
Precision for Medicine —Toronto, ON
- $92,500–$167,900 a year
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Paid time off
Quick apply
Sr. Clinical Operations Lead (Clinical Trial Manager)
Alimentiv —London, ON
- $78,000–$130,000 a year
- Full-time
- Remote
- Microsoft Office
- Bachelor's
- Organizational skills
Quick apply
Senior Clinical Data Manager
Everest Clinical Research —Markham, ON
- $90,000–$130,000 a year
- Remote
- Master's degree
- In-person
- Disability insurance
- Dental care
Quick apply
Clinical Trials Proposal Manager
PSI CRO —Mississauga, ON
- $90,000–$120,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Sr Professional Education Manager
Dexcom —Remote
- $121,100–$201,800 a year
- Full-time
- Remote
- Bilingual
- English
- Master's degree
- Tuition reimbursement
Clinical Data Manager
Everest Clinical Research —Markham, ON
- $60,000–$90,000 a year
- Remote
- Doctoral degree
- Master's degree
- Databases
- Disability insurance
- Dental care
Quick apply
Senior Clinical Project Manager
Everest Clincal Research —Markham, ON
- $125,000–$175,000 a year
- Remote
- Master's degree
- Supervising experience
- Project management
- Disability insurance
- Dental care
Quick apply
Senior Manager - Clinical Education (Hybrid/ Remote)
Kardium Inc. —Burnaby, BC
- $130,000–$190,000 a year
- Remote
- Nursing
- Engineering
- Presentation skills
- Dental care
Quick apply
13d
Clinical Sr Project Manager / Assoc Director (Global role, Multisponsor) ** Remote US & Canada **
サイネオス・ヘルス —Toronto, ON
- Up to $210,900 a year
- Remote
- Presentation skills
- Bachelor's
- Travel
- Employee stock purchase plan
- Dental care
14d
QuickCode Quality Assurance Manager
Radformation —Remote
- $120,000–$160,000 a year
- Full-time
- Remote
- Customer service
- Communication skills
- Designated paid holidays
- Disability insurance
Quick apply
Clinical Pharmacist - Remote
ClaimSecure —Mississauga, ON
- $95,000–$100,000 a year
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- Doctoral degree
- Disability insurance
- Dental care
Quick apply
7d
Board Certified Behaviour Analyst
UP Early Intervention Clinic, Inc. —Richmond, BC
- $31–$63 an hour
- Part-time
- Master's degree
- Working with children
- Bachelor's
- Designated paid holidays
- Paid time off
Quick apply
Bilingual Senior Program Manager - Nurse Practitioner Team Lead
TELUS —Ottawa, ON
- $86,000–$136,000 a year
- Full-time
- Remote
- Bilingual
- Google Suite
- Data analysis skills
Head of Integrated Planning
Applied Pharmaceutical Innovation —Edmonton, AB
- Full-time
- Engineering
- Bachelor's
- Travel
- Paid time off
- Work from home
3d
Community Occupational Therapist - Fraser Valley
Community Therapists —Langley, BC
- $70.00–$88.80 an hour
- Part-time
- Remote
- Organizational skills
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Personal Support Manager
SE Health —Ottawa, ON
- $50,000–$63,000 a year
- Full-time
- Hybrid work
- CPR Certification
- Customer service
- Bachelor's
- Mileage reimbursement
- Dental care
Quick apply
5d

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Manager of Client Experience

Centre for Rehabilitation and Health -
Ontario

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Job details

Full-time
$80,000–$90,000 a year

Qualifications

Customer service
English
Supervising experience
Bachelor's
Organizational skills
Leadership
Communication skills
Time management

Full job description

Remote Opportunity within Canada

Overview
The Manager of Customer Experience (MCE) position with the Centre for Rehabilitation and Health is responsible for maintaining exceptional insurer/customer/stakeholder experiences in all aspects of their work with CRH, and working closely with the Clinical Supervisor who oversees and ensures the clinical integrity, of the services CRH offers. Both the MCE and Clinical Supervisor work together to ensure functional outcomes that result in return to gainful employment whenever possible, and maintaining fiscal prudence for our customers, and good business practice for CRH, to optimize our customers return on investment for rehabilitation service expenditures. The MCE strives to ensure the insurer experience is seamless in terms of proactive communication, confirmation of referral objectives, and keeping the clinician on track with respect to optimizing strategy for the file so that return to work and overall successful outcomes are achieved.

Job/Task Description: The Manager of Customer Experience has 3 key areas of responsibility:

Clinician Management:

Ensuring the clinicians are completing PGAP and/or other clinical services as per required guidelines
Ensuring clinicians are timely in their receipt and booking of initial referrals
Reviewing weekly updates and ensuring all files are on track to result in the required outcome- liaising with the clinician if/when an update suggests the clinician might need some guidance to ensure the file does not derail
Editing reports in a timely fashion and confirming clinician’s approval prior to processing
Ensuring clinician is clear on referral expectations, timelines and referral objectives- and obtaining it prior to assigning the file to the clinician if the referral information is not clear
Ensuring clinicians use the software for all required entries and electronic file management
Reviewing clinician invoices to ensure accuracy, reasonable billing times, and that the necessary profit margin is achieved on a per invoice basis
Orient new clinicians as needed to expectations and philosophy of CRH with materials/resources developed and provide mentorship as needed

Customer/Insurer Management:

Possess and Exude a passionate understanding of the importance of communication with customers- the more we communicate, the more we increase opportunities for more referrals and improved insurer satisfaction with CRH service delivery
Ensure weekly updates are sent for each client on an insurer caseload
Ensure invoices are appropriate, and stay within the insurer’s required approval allotment
Participate and/or arrange meetings to educate customers about services, how to optimize their outcomes
Demonstrate sincere customer service and appreciation for their business by ensuring each customer feels their business is valued
Ensure timely response to voice mails, e-mails
Provide guidance for referral sources when requested on matching the most appropriate service for their needs
Conduct lunch and learns if/when necessary
Encourage business development opportunities
Handle insurer questions about invoices/reports in a timely and professional manner
Develop and maintain insurer relationships through excellence in outcomes delivery, and collaborative problem solving
Orient new customers to the CRH model of service delivery, pricing, and service expectations

CRH Business Management

Ensuring the viability and growth of CRH by collaborating with The Clinical Supervisor on process improvement opportunities/strategies and being prepared to take the lead on implementation of such ideas
Keeping Clinical Supervisor abreast of any/all concerns that could lead to a poor insurer experience or outcome and collaborate that measures are taken to correct the situation as efficiently and responsibly as possible
Work collaboratively with admin staff using a team approach
Cultivate/maintain relationships with relevant stakeholders whereby we can increase customer knowledge of PGAP and other CRH services

Job Type: Full-time

Pay: $80,000.00-$90,000.00 per year

Benefits:

Company events
Dental care
Disability insurance
Extended health care
Paid time off
Vision care

Application question(s):

Must have prior experience working with the Centre for Rehabilitation and Health.

Only applicants with a minimum of two years of experience managing long-term disability (LTD) claims will be considered. Candidates must have experience coordinating with rehabilitation providers and a strong understanding of vocational reintegration strategies.

Education:

Bachelor's Degree (preferred)

Experience:

Disability Claims : 2 years (required)
Long Term Disability: 2 years (required)

Licence/Certification:

Professional Designation eg (R.Kin or Psy.) (preferred)

Work Location: Remote

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Refine Your Search

clinical manager jobs in remote

Manager of Client Experience

Manager, Service Desk

Manager, Clinical Data Management

Clinical Project Manager

Clinical Data Manager II/Senior Clinical Data Manager

Sr. Clinical Operations Lead (Clinical Trial Manager)

Senior Clinical Data Manager

Clinical Trials Proposal Manager

Sr Professional Education Manager

Clinical Data Manager

Senior Clinical Project Manager

Senior Manager - Clinical Education (Hybrid/ Remote)

Clinical Sr Project Manager / Assoc Director (Global role, Multisponsor) Remote US & Canada

QuickCode Quality Assurance Manager

Clinical Pharmacist - Remote

Board Certified Behaviour Analyst

Bilingual Senior Program Manager - Nurse Practitioner Team Lead

Head of Integrated Planning

Community Occupational Therapist - Fraser Valley

Personal Support Manager

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