Remote Technical support representative (nb) Jobs – 6 Openings This Week

Technical Support Representative (NB)
Connex Telecommunications Inc. —New Brunswick
- $16 an hour
- Full-time
- Windows
- Typing
- In-person
- Dental care
- Vision care
Quick apply
5d
Customer Service Manager
Venor —New Brunswick
- $75,000–$90,000 a year
- Full-time
- Remote
- CRM software
- English
- Continuous improvement
Quick apply
Automotive Financial Customer Service Rep (Bilingual: French / English) Remote
Concentrix —Barr Settlement, NS
- $20.50 an hour
- Immediate opening
- Remote
- Computer science
- English
- Finance
- Wellness program
- Designated paid holidays
6d
Customer Support Representatives/Streaming Services - Remote
Sutherland —Fredericton, NB
- Remote
- CRM software
- Microsoft Outlook
- Typing
- Dental care
- Employee assistance program
1d
Technical Sales Representative (Atlantic Canada)
John Brooks Company —Halifax, NS
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Heavy lifting
- Mileage reimbursement
- Dental care
Quick apply

Other jobs to consider

Find your next job by exploring related positions.

Technical Sales Representative
Epsilon Chemicals Ltd. —Toronto, ON
Epsilon Chemicals Ltd...*is a leading Canadian manufacturer and supplier of specialty chemicals to a broad range of industrial customers including those among…
$60,000–$80,000 a year
Quick apply
Technical Support Representative
Connex Telecommunications Inc. —Hamilton, ON
As a Technical Support Representative, you’ll be responsible for fielding incoming calls from Internet, Digital Phone and Cable TV subscribers, addressing and…
$17.60 an hour
Quick apply

I want to receive the latest job alerts for technical support representative (nb) in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support representative (nb) jobs near remote

Sales Representative jobs in Halifax, NS

Technical Support Representative jobs in New Brunswick

Travel Services jobs in Campbell River, BC

Victim Services jobs in British Columbia

Gestion De Reseaux jobs in Longueuil, QC

Customer Service Manager jobs in Milton, ON

Restaurant Manager jobs in Vancouver, BC

Customer Service Manager jobs in Whitby, ON

Customer Service Manager jobs in Tecumseh, ON

Airport Service jobs in Abbotsford, BC

Project Manager jobs in Ontario

Customer Service Manager jobs in Vancouver, BC

Disability Case Manager jobs in Toronto, ON

Sales jobs in Greater Sudbury, ON

Sales Representative jobs in Longueuil, QC

Sales Representative jobs in Spruce Grove, AB

Sales Representative jobs in Kitchener Waterloo, ON

Sales jobs in Markham, ON

Director Of Sales jobs in Ontario

Sales jobs in Kitchener Waterloo, ON

Technical Support Representative (NB)

Connex Telecommunications Inc. -
New Brunswick

Quick apply

Job details

Full-time
$16 an hour
5 days ago

Qualifications

Computer operation
De-escalation techniques
Windows
Client services
Customer service orientation
Customer support
Typing
Phone etiquette
Root cause analysis
Communication skills
Client interaction
Help desk

Full job description

Connex Telecommunications Inc. (DependableIT) is a growing outsourcing company, where we strive to provide outstanding customer service to our customers, as well as a fun and supportive environment for our employees. We know that our employees are our greatest asset. Our commitment to our employees equals our commitment to our customers; we are passionate about providing the best employee experience possible through dedicated coaching, feedback and ongoing development.

We are currently recruiting our next class of team members to join our Technical Support team. As a Technical Support Representative, you’ll be responsible for fielding incoming calls from Internet, Digital Phone and Cable TV subscribers, addressing and resolving their technical concerns. Your assistance will involve guiding them through step-by-step troubleshooting procedures via phone communication or coordinating the dispatch of a technician to their residence for hands-on resolution.

The ideal candidate for this position possesses the following characteristics: They are hungry for growth and committed to ongoing learning, self-fulfillment, health, and happiness. They work to drive limitless improvement and innovation, while sharing ownership and leading by example at every step. They support, value, and respect every team member with open communication, equal opportunity and positivity to achieve goals together.

Schedule Availability: Mon-Sun between hours of 7am – 11:00pm (Rotating shifts)
Wage: $16.00/Hour
Office Location: Work from home (In-office work available)

What We Have to Offer: An amazing team of coworkers and support staff. A fun work culture that appreciates you. Ongoing development and career advancement – We promote from within; advance your career through your actions!Performance-based wage increases every 6 months. Medical, Dental and Vision Benefits after 6 months. All training and equipment will be provided by Connex. Additional earning opportunities possible for English/French bilingual

Working as a Technical Support Representative, You Will: Provide exceptional customer service and problem solving by responding to inbound callsResolve technical issues associated with customer's internet connection, cable TV and digital phoneHave the ability to work with basic computer users who require assistance from agents who are patient and are strong communicatorsBe an active listener who can show empathy and patience in a non-scripted environmentWork in a fast paced, high volume, environmentBe comfortable with changeMultitask efficiently using several Windows applications simultaneously to verify customer information, determine the root cause of any issue and provide the proper resolutionAchieve performance goals for call time, accuracy, quality, de-escalation, and customer satisfactionWorking as a Technical Support Representative, You Should Have: A Passion for helping people. Stellar attendance and punctuality are a must. Minimum 1-year customer service experience preferred. Ability to receive and implement ongoing feedback/coaching. Exceptional customer service and interpersonal phone etiquette skills. Comfortable with technology, the Internet, Windows, and competent typing skills. Ability to successfully employ de-escalation strategies. Strong oral/written communication skills. Must be results-oriented. Motivated to be a consistent performer. Flexibility in scheduling availability between 7 am and 11:00 pm Mon-Sun

Additional information: Candidates must be legally able to work in Ontario, Canada. Candidates should not be convicted of a criminal offense for which a pardon has not been received. Must have a reliable and consistent internet connection and be able to hardwire the provided work router and PC into their home network. AI may be used to support the review of job postings for clarity, bias, and compliance. AI does not replace human review or approval. All final decisions and accountability remain with designated personnel. Successful candidates may be required to provide a picture of their at-home work environment that provides: An enclosed work area or private work area, a proper work desk and chair, and adequate lighting

Website:
www.dependableit.com
#INDHP

Quick apply

Refine Your Search

technical support representative (nb) jobs in remote

Technical Support Representative (NB)

Customer Service Manager

Automotive Financial Customer Service Rep (Bilingual: French / English) Remote

Customer Support Representatives/Streaming Services - Remote

Technical Sales Representative (Atlantic Canada)

Other jobs to consider

I want to receive the latest job alerts for technical support representative (nb) in remote

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected