Sicamous, Bc Customer service representative Jobs – 5 Openings This Week

Customer Service Advisor
Drivers Auto Center —Salmon Arm, BC
- $22–$25 an hour
- Full-time
- Customer service
- English
- High school diploma or GED
- Store discount
- Paid time off
Quick apply
8d
Bilingual Client Service Representative
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- $50,000–$60,000 a year
- Overtime
- Remote
- Bilingual
- Microsoft Word
- Medicine

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Customer Service Advisor

Drivers Auto Center
Salmon Arm, BC

Quick apply

Job details

Full-time
$22–$25 an hour
8 days ago

Qualifications

Customer service
English
High school diploma or GED
Organizational skills
Communication skills
Dealership experience
Mechanical knowledge
Driving Licence

Full job description

Service Advisor – Automotive & Tire Shop

Drivers Auto Center – Salmon Arm, BC Job Type: Full-time Pay: Competitive starting at $22 per hour Schedule:Monday to Friday, rotating between 8:00 AM – 4:00 PM and 9:00 AM – 5:00 PM

About the Role

We're seeking a professional, customer-focused Service Advisor to be the primary point of contact for our customers seeking vehicle maintenance, repairs, and tire services. You'll ensure every customer has a positive experience from the moment they walk in—listening to their concerns, explaining repair needs clearly, and keeping them updated throughout the service process. You'll work closely with our mechanics and tire technicians to prioritize jobs, coordinate workflow, order parts efficiently, and follow up post-service to build lasting customer loyalty.

This role is ideal for someone with mechanical knowledge, strong customer service skills, and genuine passion for keeping vehicles—and customers—running smoothly. If you're reliable, organized, great with people, and thrive in a fast-paced environment where no two days are the same, we want to hear from you.

What You'll Do

Greet customers warmly and professionally upon arrival, establishing a welcoming, positive environment
Listen carefully to customer concerns and accurately document vehicle issues and service requests
Explain necessary repairs and maintenance procedures clearly and thoroughly, providing detailed estimates
Coordinate with mechanics and tire technicians to prioritize work orders and ensure timely completion
Track job progress throughout the day and keep customers informed of updates and any additional needs
Process cash transactions accurately, including payments and receipts
Maintain detailed records of all services performed, parts used, and labor hours
Order parts and tires from suppliers, confirm pricing and availability, and follow up on deliveries
Handle returns of unused or incorrect parts and tires to suppliers, including cores and warranty items
Follow up with customers post-service to ensure satisfaction and address any further needs, building loyalty
Keep the service area organized and maintain compliance with safety standards

What We're Looking For

Prior service repair or mechanical experience in an automotive shop, tire shop, or similar environment
Strong mechanical knowledge—able to understand vehicle systems and repair procedures well enough to communicate with customers and technicians credibly
Dependable and punctual—we need someone we can count on to show up ready to work every day and keep things running smoothly
Tidy and organized—someone who maintains a clean, well-organized work environment and attention to detail
Excellent customer service and communication skills—someone who greets people warmly, listens carefully, and explains technical information clearly
Comfortable using a computer for work orders, invoicing, and scheduling
Comfortable and open to working with AI tools in day-to-day shop operations
Strong organizational skills—able to handle multiple priorities, record-keeping, and scheduling
Experience ordering parts and dealing with suppliers (or familiarity with the process)
Professional demeanor with strong interpersonal skills—ability to build rapport with customers and work collaboratively with team members
Accurate cash handling and attention to detail for record-keeping
Valid driver's licence

Nice to Have

Previous service advisor or shop foreman experience
Dealership service environment experience
Experience with shop management software
Established relationships with local parts suppliers

What We Offer

Competitive pay starting at $22 per hour
Employee discounts on parts and labour
Full-time, stable hours with a supportive, professional team
Opportunity to build customer relationships and grow within the business

Why Join Us

This is an engaging opportunity for individuals passionate about automotive service and building customer relationships in our community. You'll work with a supportive team that values reliability, professionalism, and putting customers first.

How to Apply

Apply through Indeed with your resume, or drop one off in person at Drivers Auto Center in Salmon Arm. We're looking to hire soon and will contact qualified candidates for an interview.

Pay: $22.00-$25.00 per hour

Benefits:

Company events
Flexible schedule
On-site parking
Paid time off
Store discount

Ability to commute/relocate:

Salmon Arm, BC: reliably commute or plan to relocate before starting work (required)

Education:

Secondary School (required)

Experience:

automotive or shop counter: 1 year (required)

Language:

English (required)

Licence/Certification:

drivers licence (required)

Work Location: In person

Quick apply

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