St. Catharines, On Service support specialist Jobs – 93 Openings This Week

Service Branch Manager
Kraun Electric —St. Catharines, ON
- $90,000–$120,000 a year
- Full-time
- Management
- Marketing
- Electrical experience
- Tuition reimbursement
- Employee assistance program
Quick apply
5d
Confectionery Specialist
Tilray —Fenwick, ON
- $60,000–$80,000 a year
- Full-time
- Project management
- Manufacturing
- Dental care
- Paid time off
IT System Specialist - Restaurant/Hospitality
43 North Restaurant Group —Niagara-on-the-Lake, ON
- $55,000–$60,000 a year
- Weekends as needed
- Hybrid work
- Hospitality
- English
- Analysis skills
- Dental care
- Paid time off
Quick apply
5d
FSRA-licensed Mortgage Agent/Broker (Full/part time)
Mortgage Outlet —Ontario
- $500–$300,000 a year
- Remote
- Customer service
- English
- Financial services
- Work from home
- Flexible schedule
Quick apply
Clinical Manager, Attawapiskat, ON
Weeneebayko Area Health Authority —Ontario
- From $51.98 an hour
- Full-time
- Nursing
- BLS Certification
- Master's degree
- Dental care
- Employee assistance program
Quick apply
Registered Nurses - Northern Ontario Communities
Venture Healthcare Inc. —Ontario
- CPR Certification
- Nursing
- BLS Certification
Quick apply
Wound Care Specialist- Nurse Specializing in Wound, Ostomy and Continence- IIWCC, NSWOC, WCS (HNHB)
CarePartners —St. Catharines, ON
- $29.99–$44.22 an hour
- Full-time
- CPR Certification
- Nursing
- Caregiving
- Dental care
- Employee assistance program
Primary Care Clinical Educator, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $87,797.50–$128,700.00 a year
- Full-time
- Nursing
- Bachelor's
- Teaching
- Dental care
- Employee assistance program
Quick apply
Home Services Representative
Natural Purity —St. Catharines, ON
- $55,000–$75,000 a year
- Full-time
- Customer service
- No experience needed
- Communication skills
Quick apply
12d
Pediatric Clinical Coordinator, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $46.05–$66.00 an hour
- Full-time
- Nursing
- Bachelor's
- Case management
- Dental care
- Employee assistance program
Quick apply
Business Development Specialist - Utility Power
Graybar —Ontario
- $85,000–$95,000 a year
- Microsoft Excel
- Management
- Sales
- Profit sharing
- Disability insurance
Mortgage Specialist - Niagara & St. Catherines
Scotiabank —St. Catharines, ON
- Sales
- Communication skills
- Negotiation
- Dental care
Part-Time Support Worker - Children's Autism Program
Niagara Support Services —Niagara Falls, ON
- $26.31 an hour
- Temporary
- CPR Certification
- Experience working with children
- First Aid Certification
Quick apply
Service Ontario - Customer Support Supervisor
Staples —Welland, ON
- $18.20–$20.15 an hour
- Full-time
- Bilingual
- Customer service
- English
- Dental care
4h
Aerospace Control Officer
Canadian Armed Forces —Ontario
- $4,337–$6,413 a month
- Part-time
- Bachelor's
- Dental care
- Paid time off
Sales Representative
Prime Communications Canada Inc —Welland, ON
- $17.60 an hour
- Weekends as needed
- Sales
- Customer service
- Communication skills
- Dental care
- Employee assistance program
Quick apply
11d
Nuclear Medicine Technologist
KMH Cardiology Centres Inc. —St. Catharines, ON
- $45–$55 an hour
- Full-time
- Microsoft Word
- CPR Certification
- Medicine
- Store discount
- Wellness program
Quick apply
Beauty Sales Specialist (Part-Time)
Modern Beauty —St. Catharines, ON
- From $18.50 an hour
- Part-time
- Sales
- Customer service
- Merchandising
- Store discount
- Dental care
Quick apply
Echo Technologist
KMH Cardiology Centres Inc. —St. Catharines, ON
- $40–$50 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- BLS Certification
- Store discount
- Wellness program
Quick apply
Meteorological Technician
Canadian Armed Forces —Ontario
- $4,337–$6,413 a month
- Full-time
- No experience needed
- Dental care
- Paid time off

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service support specialist jobs near st. catharines, on

Service Branch Manager

Kraun Electric -
St. Catharines, ON

Quick apply

Job details

Full-time
$90,000–$120,000 a year
5 days ago

Qualifications

Management
Marketing
Electrical experience
Driving
Customer relationship management
B2B
Business
Leadership
Communication skills
Time management

Full job description

As Kraun Electric's Service Branch Manager, you'll build and manage a team of Project Managers, Technical Team Leads, electricians, and Customer Care staff, leading by example to develop a high-performing branch. This role is ideal for a strong business leader who thrives in a fast-paced service environment and values the impact of operational efficiency, responsiveness, and client trust.

You will oversee daily field operations, manage high-value customer relationships, and ensure each job is completed safely, efficiently, and to the highest standard. Your leadership will drive both team performance and financial results. You'll contribute to estimating and planning, align with cross-functional teams, and support the ongoing development of our service business. Kraun drives for results, takes pride in our professionalism, and values the people on our team. We love that we are good at what we do, and who we work alongside each day is critically important. We aim to provide a work environment where individuals feel safe, know they matter, and can grow professionally.

Role and Responsibilities

Team Leadership & Development

Lead, coach, and support the Branch Team, both administrative and field personnel, to deliver safe, high-quality service. Set clear expectations, manage performance, and provide ongoing professional development. Drive hiring, onboarding, and team-building efforts that align with Kraun's SPARK values. Your focus will be to ensure the team is focused on continuous improvement and delivery of exceptional customer experience.

Client Relationships & Service Delivery

Work closely with the Business Development Manager to foster key client relationships and act as the primary escalation point for service issues. Ensure consistent, proactive communication and high service standards.

Operational & Financial Management

Oversee departmental operations, including job costing, resource utilization, inventory control, invoicing, and receivables. Monitor financial performance with field staff, identify improvement opportunities, and implement cost-effective solutions. Responsible for achieving targets tied to the Branch P&L.

Strategic Execution & Growth

Execute strategic initiatives, manage change, and drive continuous improvement. Seek and act on client needs, market trends, and growth opportunities—including new service offerings, customer acquisition, and government funding.

Collaboration & Reporting

Collaborate across departments to ensure smooth workflows. Review and share performance metrics regularly to drive alignment and accountability.

Risk & Safety Oversight

Champion a culture of safety and manage operational risks in partnership with the Health & Safety Specialist.

Additional Responsibilities

Participate in industry events, stay informed on new technologies, and contribute to quarterly goal-setting with the COO and Shared Services team. Perform other duties as required to support the team and company objectives.

Qualifications and Education Requirements

Education in Business Management is an asset.10+ years relevant electrical experience, preferably in an industrial or commercial Project Management role is an asset.
Minimum 10 years of experience in B2B environments, with at least 5 years of proven leadership experience.
Valid Ontario Driver's License and clean driving record.
Ability to pass a background screening and provide a criminal reference check.

Experience and Preferred Skills

Proven experience managing a technical team and holding team members accountable for meeting performance targets.
Strong financial, operational, and people management skills.
Excellent interpersonal, written, and verbal communication skills.
Proficient in using digital tools and service management software.
Strong organizational, time management, and planning skills.
Systems-driven mindset and ability to optimize and train processes.
Goal-oriented mindset and adaptability in dynamic environments.
Demonstrated ability to solve problems effectively.
Working Environment & Physical Demands
Primarily an office setting with prolonged sitting.
Occasional visits to client facilities and ride-alongs with team members.
Routine use of standard office equipment.
Occasional travel and work outside regular hours to attend meetings, trade shows, and other events will be required.

Note: this is an in-office position. Remote work is not permitted.

Tools Provided

Computer technology to work effectively
Professional training courses as deemed helpful
Marketing materials
Company events
Retirement Savings Program
Extended Healthcare
Vision care
Dental Care
Employee Assistance Program
Education reimbursement
Health & Safety training

We are committed to providing equal employment opportunities and accommodations to applicants per the Accessibility for Ontarians with Disabilities Act (AODA). Applicants may request accommodation during the recruitment process.

Quick apply

Refine Your Search

service support specialist jobs in st. catharines, on

Service Branch Manager

Confectionery Specialist

IT System Specialist - Restaurant/Hospitality

FSRA-licensed Mortgage Agent/Broker (Full/part time)

Clinical Manager, Attawapiskat, ON

Registered Nurses - Northern Ontario Communities

Wound Care Specialist- Nurse Specializing in Wound, Ostomy and Continence- IIWCC, NSWOC, WCS (HNHB)

Primary Care Clinical Educator, Moose Factory, ON

Home Services Representative

Pediatric Clinical Coordinator, Moose Factory, ON

Business Development Specialist - Utility Power

Mortgage Specialist - Niagara & St. Catherines

Part-Time Support Worker - Children's Autism Program

Service Ontario - Customer Support Supervisor

Aerospace Control Officer

Sales Representative

Nuclear Medicine Technologist

Beauty Sales Specialist (Part-Time)

Echo Technologist

Meteorological Technician

I want to receive the latest job alerts for service support specialist in st. catharines, on

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