Surrey, Bc Guest services agent (1 full time) Jobs – 4 Openings This Week

Guest Services Agent (1 Full-Time)
Sheraton Vancouver Airport Hotel —Richmond, BC
- Up to $27.31 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Customer service
- Dental care
- Tuition reimbursement
Quick apply
14d
Front Desk Agent
Best Western Plus Country Meadows - Aldergrove, BC —Aldergrove, BC
- $18–$23 an hour
- Part-time
- Microsoft Excel
- Customer service
- Hotel
Quick apply
3d

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Guest Service Agent, Travel Professional
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Guest Services Agent (1 Full-Time)

Sheraton Vancouver Airport Hotel -
Richmond, BC

Quick apply

Job details

Permanent | Full-time
Up to $27.31 an hour
14 days ago

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Computer skills
Hotel experience

Full job description

The Sheraton Vancouver Airport Hotel offers an upscale experience for many valued guests, and provides an equally thrilling experience to grow a career! With 32,000 square feet of meeting and convention space and 390 premium guest rooms, our Associates are front and center of the hotel; driving all aspects of the business!

At the Sheraton Vancouver Airport Hotel, we take pride in fostering an environment where learning and development is a lifestyle. Apply today and embark on a rewarding career path!

Responsibilities

Delivers warm and connected guest service, handle guest inquiries and manage reservations and front desk check-ins
Monitor mobile check-ins and guest responses using GXP platform
Takes ownership of guest complaints, finding creative ways to solve problems and follow-ups with the guest
Assists guests with questions regarding the hotel and local area
Follows all cash-handling procedures; maintain a balanced float assigned by the hotel
Coordinate with housekeeping, switchboard and bellpersons for service needs
Performs other tasks assigned by management

Requirements

Flexible availability to work any shift (mornings, afternoons and evenings) throughout Monday to Sunday, including weekdays, public holidays and weekends. Hours may vary based on business requirements.
Is a friendly, energetic person who prides themselves on creating memorable guest experiences through warm & genuine service
Has previous customer service experience, hotel experience in a Front Office role strongly preferred
Excellent computer proficiency with hotel PMS systems, Microsoft Office (Excel, Word, etc), email
Takes initiative to find creative ways to respond to guest requests
Is available for a variety of days/times; day, evening, weekend, stat holidays
Able to work independently overnight
Understands that success lies in working together and enjoys being part of a team
Gets excited by an energetic, fast-paced environment

The Sheraton Vancouver Airport Hotel is an equal opportunity employer committed to fostering a positive and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, gender, age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law. Accommodations will be made available upon request for applicants with disabilities to enable them to participate in the selection process. If you require assistance or a reasonable accommodation in completing the application materials or any aspect of the selection process, please contact the Human Resources Department upon application.

Job Types: Full-time, Permanent

Pay: Up to $27.31 per hour

Benefits:

Company pension
Dental care
Discounted or free food
Extended health care
Life insurance
On-site gym
On-site parking
Paid time off
Tuition reimbursement
Vision care

Ability to commute/relocate:

Richmond, BC V6X 1A3: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

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guest services agent (1 full time) jobs in surrey, bc

Guest Services Agent (1 Full-Time)

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