SENIOR MANAGER, HOMELESSNESS
Job ID: 6939
REGULAR/FULL-TIME
Location: BURNABY, BC
To be considered for this role, applications MUST be submitted online, by clicking on 'Apply' below.
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Join one of BC’s Top Employers!
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Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!
BC Housing thanks all applicants for their interest; only those selected for an interview will be contacted. This position is only open to those legally entitled to work in Canada.
THE ORGANIZATION
BC Housing is a provincial Crown Corporation that develops, manages and administers a wide range of subsidized housing options for those most in need across the province to address critical gaps across the housing continuum ranging from emergency shelter through to rent assistance in the private market and affordable home ownership. Share in the rewards of working with an organization that offers challenging work and competitive compensation and supports the growth and development of its people.
Our mission is to provide access to safe, quality, accessible, and affordable housing options. We do this to promote strong, inclusive communities where people can thrive.
BC Housing offers competitive salaries and an excellent benefits package. But a job is more than a pay cheque. We also offer our staff the opportunity to work together to make a difference. When employees go home at the end of the day, they experience the satisfaction of knowing they’ve helped provide safe, affordable housing for British Columbians. And while they’re here, employees can take advantage of many opportunities:
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In-house training, and training at other institutions, for courses related to employees’ current positions or to prepare them for advancement within BC Housing.
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Wellness programs including physical fitness, programs to help employees quit smoking, free flu shots, mental health resources, and lunch-and-learn lectures and seminars.
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Recognition programs including long-term service awards, idea recognition and outstanding performance awards.
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Livegreen incentives include an employee transit pass program, and other initiatives that encourage alternative, sustainable transportation (even a bike purchase program!).
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An active Social Club that organizes special events like seasonal parties and arranges group discounts to other events.
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Participation in community and charitable events.
** Please note: Eligibility for benefits offered is based on employment status **
SENIOR MANAGER, HOMELESSNESS:
($113,698 - $133,762 Annually)
POSITION SUMMARY
The Senior Manager, Homelessness leads and manages the implementation of BC Housing’s Coordinated Access and Assessment (CAA) and Shelter program and coordination with associated initiatives including outreach and encampment response, vacancy matching, assessment, and triage across the province. The position provides leadership to regional teams in delivering the shelter and homelessness programs in partnership with homelessness-serving rightsholders and facilitating the housing of individuals who are homeless or experiencing chronic homelessness.
He/she/they develops strategies to address service gaps to identify shelter and housing capacity stock and contributes to the administration of the homelessness and CAA programs, process and/or oversees the CAA implementation process including the shelter components in addressing the gap between the number of homeless on the streets and staying in shelters with the complex issues of coordinating their relocation to permanent/stable housing.
The position contributes to the administration of the shelter system, outreach, triage and assessment initiatives, prepares and administers provincial homelessness operating budgets, for programs including encampment and outreach, shelter and coordinated access components. The position contributes to the development of related provincial training initiatives, provides consultation, advice and recommendations regarding improvements to the Shelter and CAA program framework and provincial program planning.
CANDIDATE PROFILE
The successful candidate will have the following:
EDUCATION & EXPERIENCE:
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Bachelor’s Degree in Public Administration, Business Administration, Social Work, Community Planning, including courses in social service delivery, business/partnership development and community relations.
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Extensive experience at the community level in building relationships and providing leadership to partners and rightsholders in housing the homeless or other diverse populations with complex social, health care and/or behavioural issues.
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Extensive experience in leading the implementation of shelter and housing related programs and providing oversight to regional and community rightsholders supporting program operation/delivery.
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Or an equivalent combination of education, training, and experience acceptable to the Employer.
Tier I CRC required.
KNOWLEDGE, SKILLS AND ABILITIES:
Extensive knowledge and understanding of the philosophies, practices and standards pertaining to the delivery of programs and services for the housing of vulnerable populations, particularly the homeless.
Extensive knowledge of the different types of mental health and/or addiction housing models.
Considerable knowledge and understanding of BC Housing’s mandate, programs and policies relating to homelessness.
Considerable knowledge of current social issues including homelessness, mental illness and drug addiction, domestic violence, child protection, and ageing.
Considerable knowledge of government and non-profit agencies in the communities served, and the role of community health resources and other social services.
Considerable knowledge of management and supervisory practices.
Effective consultative, facilitation, consensus building, problem solving, negotiation, conflict resolution, and negotiation skills.
Effective leadership, verbal and written communication, presentation, and interpersonal skills.
Strong research, analytical, problem solving and conceptual thinking skills.
Intermediate level skills with computer applications and software including MS Office applications and knowledge of complex database structures.
Ability to plan and lead the implementation of program activities across a diverse region consisting of multiple rightsholders and significant homelessness concerns.
Ability to establish and maintain constructive working relationships with housing providers, service providers, sector organizations, community groups, and government agencies and provide leadership in the resolution of issues.
Ability to demonstrate empathy, lead, coach and motivate staff in a team setting.
Access to reliable transportation and ability to work flexible hours including some evenings and weekends.
Please Note: Successful applicant(s) are subject to a satisfactory criminal record search and are required to maintain Security Clearance throughout their employment.
Indigenous candidates are welcome to connect with an Indigenous team member in our organization to discuss the recruitment process and our workplace, please contact [email protected] to arrange a call.
How to Apply:
Your cover letter and resume should be submitted as one document in your profile when applying for this position. Please add your cover letter to your resume and submit both documents as your resume.
(When there is a pop up asking if you wish to view only secure items, press no)
As part of the application process, you will be prompted to fill out a questionnaire which must be completed in order for your application to be considered. Please allot up to 5 minutes to fill it out after submitting your resume and cover letter as one single document.
Only applications submitted using the Online Recruitment System at www.bchousing.org/careers will be accepted
If you are passionate about what you do and want to use your expertise to engage in meaningful and challenging work, please apply to join our team today at www.bchousing.org/careers
At BC Housing, we're committed to providing a healthy, safe and inclusive workplace where respect and diversity are recognized assets. We invite and welcome applications from women, visible minorities, Indigenous Peoples, People with Disabilities, people of all sexual orientations and gender identities, and all people committed to meaningful work that makes a difference. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accommodations at any point during the application and hiring process, please contact [email protected].
We didn’t become one of BC’s Top Employers and one of Canada’s Greenest Employers without a lot of thought, care and consideration for our team and environment. Our supportive and collaborative workplace balances engaging and challenging work with personal development and wellness initiatives.
