Toronto, On Debt collection officer Jobs – 3 Openings This Week

Debt Collection Officer
Shellco Credit Systems LTD —Concord, ON
- $40,000–$55,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Paid time off
Quick apply
8d
Bilingual Collections Officer
Vault Credit Corporation —Toronto, ON
- $50,000–$60,000 a year
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- Customer service
Quick apply
Senior Financial Analyst, Business Restructuring and Turnaround Services
BDO —Toronto, ON
- $68,000–$104,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Paid time off

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French Collection Representative
MAC Financial Recovery Inc. —Mississauga, ON
You will be responsible for managing a portfolio of delinquent accounts, conducting outbound calls, and negotiating repayment plans with customers in a high…
From $5,000 a month
Quick apply
2d
Inside Sales Account Executive
Consolidated Credit Counseling Services of Canada Inc. —North York, ON
Consumer credit counselling services are designed to help consumers develop effective strategies for paying off credit card debt.
$40,000–$65,000 a year
14d

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Bilingual Collections Officer
Vault Credit Corporation —Toronto, ON
Promptly notifying customers of past due working capital payments and employing various communication channels (calls, emails, letters, SMS texts) to collect…
$50,000–$60,000 a year
Quick apply

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Debt Collection Officer

Shellco Credit Systems LTD
Concord, ON

Quick apply

Job details

Full-time
$40,000–$55,000 a year
8 days ago

Qualifications

Accounts receivable
Sales
Customer service
Microsoft Office
Computer skills
Typing
Communication skills
Negotiation

Full job description

Overview

Shellco Credit Systems Ltd. is an established and growing Canadian collection agency representing clients across a variety of industries, including financial services, healthcare, automotive, property management, retail and commercial businesses.

We are seeking a motivated, confident and results-driven Debt Collection Specialist to join our growing team. The successful candidate will be responsible for recovering outstanding balances, negotiating payment arrangements, maintaining accurate account documentation and providing professional customer service while complying with all applicable collection laws and company policies.

This position is ideal for an experienced collector who enjoys negotiation, problem-solving and working in a performance-based environment.

Responsibilities

Contact consumers by telephone, email and written correspondence regarding outstanding accounts.
Negotiate payment arrangements and settlements within company guidelines.
Conduct skip tracing using available investigative tools and resources.
Maintain accurate and detailed notes in the collection management system.
Review credit bureau information when authorized.
Investigate disputes and obtain supporting documentation.
Handle inbound and outbound collection calls professionally.
Meet or exceed monthly recovery targets.
Comply with all applicable provincial and federal legislation, company policies and client requirements.
Communicate with lawyers, trustees, employers and other third parties when legally permitted.
Process payments and update account information.
Maintain the confidentiality of all consumer and client information.
Manage assigned account queues efficiently while maintaining quality standards.

Required Qualifications

Minimum one year of collections experience.

Applicants with relevant experience in one or more of the following areas may also be considered:

Accounts receivable
Call centres
Banking
Financial services
Customer service
Sales

Candidates should also possess:

Excellent verbal and written communication skills.
Strong negotiation and conflict-resolution abilities.
The ability to remain calm and professional under pressure.
A confident and professional telephone manner.
Strong computer skills.
Accurate typing and data-entry skills.
The ability to multitask and manage competing priorities.
Strong attention to detail.
The ability to work independently and as part of a team.
The ability to meet performance goals and deadlines.
Reliable attendance and punctuality.

Preferred Qualifications

Previous experience working for a third-party collection agency.
Knowledge of Ontario collection laws and regulations.
Experience with consumer reporting and credit bureaus.
Skip-tracing experience.
Knowledge of insolvency, bankruptcy and consumer proposals.
Experience negotiating payment arrangements.
Experience using collection management software.

What We Offer

Total annual compensation of $40,000 to $55,000, including performance-based bonuses.
Monthly performance bonus opportunities
Paid training
Paid vacation
Career advancement opportunities
Supportive team environment
Modern office environment
Stable, permanent full-time employment
Long-term opportunities within a growing company

Pay: $40,000.00-$55,000.00 per year

Benefits:

Casual dress
Company events
Discounted or free food
On-site parking
Paid time off

Work Location: In person

Quick apply

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debt collection officer jobs in toronto, on

Debt Collection Officer

Bilingual Collections Officer

Senior Financial Analyst, Business Restructuring and Turnaround Services

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