Winnipeg Mb Director of Jobs – 63 Openings This Week

Director of Operations
IntouchCX —Winnipeg, MB
- $85,000–$110,000 a year
- Business development
- Bachelor's
- Quality Control
- Dental care
- Paid time off
Creative Director
Activate Games —Winnipeg, MB
- $120,000–$135,000 a year
- Full-time
- Team management
- AI
- Paid time off
Regional Director
Bumper to Bumper —Winnipeg, MB
- Full-time
- Customer service
- Analysis skills
- Bachelor's
- Employee assistance program
Regional Director
Bumper to Bumper —Winnipeg, MB
- Full-time
- Customer service
- Analysis skills
- Bachelor's
- Store discount
- Employee assistance program
New Vehicle Director
Maserati & Alfa Romeo of Winnipeg —Winnipeg, MB
- $100,000–$200,000 a year
- Full-time
- Business development
- Presentation skills
- Marketing
- Dental care
- Vision care
Quick apply
Director, Business Technology and AI
The North West Company —Winnipeg, MB
- Full-time
- Computer Science
- PMP
- Master's degree
Assistant Director of Admissions - Winnipeg
CDI College —Winnipeg, MB
- $50,000 a year
- Full-time
- CRM software
- Bachelor's
- Recruiting
5d
Account Director
Dexterra —Manitoba
- Full-time
- Sales
- Business development
- Presentation skills
- Dental care
Quick apply
Executive Director of Operations – MEET
MANITOBA EMPLOYMENT ESSENTIALS AND TRAINING (MEET) —Winnipeg, MB
- $95,000 a year
- Full-time
- Microsoft Office
- Master's degree
- Bachelor's
Quick apply
5d
Director of Operations
Rural Municipality of West St. Paul —West St Paul, MB
- $94,452.80–$124,259.20 a year
- Full-time
- Management
- Engineering
- Business development
- Disability insurance
- Dental care
Quick apply
6d
Senior Director of International Program
Mennonite Central Committee —Winnipeg, MB
- $104,946 a year
- Full-time
- Hybrid work
- Spanish
- Continuous improvement
- Travel
- Disability insurance
- Dental care
7d
Director
Manitoba Government —Winnipeg, MB
- $98,310–$124,694 a year
- Full-time
- Supervising experience
- Bachelor's
- Team management
- Disability insurance
- Dental care
3d
Director of Product
IntouchCX —Winnipeg, MB
- $120,000–$140,000 a year
- Computer Science
- Engineering
- Bachelor's
- Dental care
- Paid time off
Executive Director
Manitoba Government —Winnipeg, MB
- $105,232–$132,505 a year
- Full-time
- Team management
- Travel
- Business
- Disability insurance
- Dental care
13d
Director of Event Technology I- Winnipeg
Encore Global —Winnipeg, MB
- Full-time
- CRM software
- Inventory control
- Microsoft Office
Assistant Center Director
LASIK MD —Winnipeg, MB
- Full-time
- Customer service
- English
- Supervising experience
Director of Human Resources
Shawenim Abinoojii Inc. —Winnipeg, MB
- Overtime
- Microsoft Outlook
- Databases
- High school diploma or GED
- Dental care
- Paid sick leave
Director, Registration & Qualifications
College of Pharmacists of Manitoba —Winnipeg, MB
- Full-time
- Hybrid work
- Doctoral degree
- Analysis skills
- Bachelor's
Quick apply
13d
Director of Consulting Services, Managed Infrastructure Services
CGI —Winnipeg, MB
- $100,000–$190,000 a year
- Full-time
- Azure
- Computer Science
- PMP
Quick apply
Assistant Director of Finance
Centre for Aboriginal Human Resource Development Inc. —Winnipeg, MB
- $35–$37 an hour
- Full-time
- Microsoft Office
- Supervising experience
- Bachelor's
Quick apply

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Director of Operations

IntouchCX -
Winnipeg, MB

Apply Now

Job details

$85,000–$110,000 a year

Qualifications

Customer relationship building
Operations management
Call center experience
Post-secondary education
Financial reporting
Client relationship development
Quality improvement leadership
Change management
Hiring
Business development
Bachelor's
Quality Control
Customer relationship management
Training & development
Financial management
Cross-functional collaboration
Business
Leadership
Team motivation
Communication skills
Team coordination
Cross-functional communication
Business process improvement
Time management

Full job description

About IntouchCX
IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.

About the Job

Are you looking for an exciting new challenge? IntouchCX is looking for you!

As one of the world’s leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry.

We’re hiring a Director of Operations to be involved in all facets of the contact center operations including hiring, training, quality control, reporting, performance optimization and partner services. Our ideal candidate is a fearless leader with a drive to deliver extraordinary results.

As Director of Operations, You Will…

Drive “best practices” in all areas of responsibility
Ensure proper planning, staffing, training and development is achieved across all teams
Be responsible for ramp-up drives and goals
Create action plans for continuous growth and improvement, business development and client satisfaction
Drive results and performance optimization through client specific internal KPIs and financials, while ensuring Service Level Agreements are met with optimum quality and service
Direct and audit to ensure adherence to corporate policies and processes, while honoring client specific policies & processes
Support and drive the IntouchCX culture within teams and at our campuses, while also integrating partner culture
Motivate and inspire teams, while building trusting relationships throughout the organization
Develop and execute motivational incentives on the floor
Partner with stakeholders across the organization in a collaborative manner to ensure consistency within Operations
Maintain close auditing cadence through reporting, observations and personal contact
Work directly with Operations Workforce Optimization teams to deliver client staffing requirements

As Director of Operations, You Have…

Post-secondary diploma or degree with a major in Business
7 - 9 years of experience in contact center leadership, including managing cross-functional teams
5 years of relevant experience in client relationship management
Experience in analyzing/influencing profit & loss statements and performing cost analysis
Experience with maintaining and developing operational statistics, financial management information and results reporting
Excellent communication skills (listening, verbal and written) with the ability to communicate with various positions and departments
Excellent organizational and time management skills with the ability to work under tight deadlines
The ability and motivation to meet program and internal business KPIs
The ability to implement change and innovation throughout teams

IntouchCX provides Equal Employment Opportunities in accordance with all provincial and federal laws. IntouchCX is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics.
IntouchCX is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.

Benefits of Working as a Director of Operations…

Industry-leading medical, vision, and dental benefit plans + paid time off benefits
Amazing career growth opportunities

Apply Now

Refine Your Search

director of jobs in winnipeg mb

Director of Operations

Creative Director

Regional Director

Regional Director

New Vehicle Director

Director, Business Technology and AI

Assistant Director of Admissions - Winnipeg

Account Director

Executive Director of Operations – MEET

Director of Operations

Senior Director of International Program

Director

Director of Product

Executive Director

Director of Event Technology I- Winnipeg

Assistant Center Director

Director of Human Resources

Director, Registration & Qualifications

Director of Consulting Services, Managed Infrastructure Services

Assistant Director of Finance

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