Winnipeg Mb Training facilitator Jobs – 3 Openings This Week

Training Facilitator
IntouchCX —Winnipeg, MB
- $45,000 a year
- Microsoft Powerpoint
- Microsoft Word
- High school diploma or GED
- Dental care
- Paid time off
Training Coordinator
Shawenim Abinoojii Inc. —Winnipeg, MB
- Full-time
- Microsoft Outlook
- Project management
- Travel
- Dental care
- Paid sick leave
Bilingual Apprenticeship Training Coordinator
Manitoba Government —Winnipeg, MB
- $62,300–$81,213 a year
- Full-time
- Supervising experience
- Presentation skills
- No university degree
- Disability insurance
- Dental care
13d

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EMS Communication Training Coordinator
Ministry of Health —Toronto, ON
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Budgeting and resource planning skills.
$80,089–$115,402 a year
13d
Learning & Development Coordinator
Sienna Senior Living —Markham, ON
Support stakeholders with logistical preparation for workshops, training sessions and development programs. Eagerness to explore and learn new technologies that…
$49,117–$61,397 a year
12d

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Training Facilitator

IntouchCX -
Winnipeg, MB

Apply Now

Job details

$45,000 a year

Qualifications

Facilitation
Microsoft Powerpoint
Microsoft Word
Classroom facilitation
Call center experience
Curriculum development
Coaching
High school diploma or GED
Analysis skills
Education
Presentation skills
Bachelor's
Mentoring
Instructor-led training method
Instructional materials development
Training & development
Business
Team motivation
Learning and development experience
Communication skills
Client interaction
Teaching

Full job description

About IntouchCX
IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.

About the Job

We are changing the way people think about customer service, and we need your help! We’re seeking a Trainer to deliver training modules and run classes for our team members.

Are you a leader with a passion to help people learn? This role is responsible for delivering training materials to our team members using creative teaching techniques. We’re looking for a performance-driven individual who is eager to innovate new opportunities for curriculum development.

As Training Facilitator, You Will…

Provide training to new and existing employees
Develop and deliver training plans and curriculum to classes of up to 25 people
Develop and utilize a variety of creative teaching techniques
Develops and administers knowledge assessment testing
Assist with QA monitoring, feedback and coaching
Maintain up-to-date reporting on training progress, effectiveness and improvements
Stay informed of current client products and services
Interact with partners, ensuring they understand the training environment, successes and opportunities for development
Manage new Trainers and Training Facilitators
International Travel is Required

As Training Facilitator, You Have…

BS/BA in Education or Business Administration or equivalent work experience preferred
Knowledge of adult learning principles and the ability to implement these principles into a training curriculum
3+ years previous contact center experience preferred
Experience in customer service training
Experience in coaching and mentoring
Knowledge of existing and emerging training methods and tools
Knowledge of call center systems, ACD/IVR and performance statistics
Strong verbal and written communication skills, including presentation skills
Strong analytical and problem solving skills
Ability to build rapport with clients and interact with team members at various position levels
Ability to multitask effectively and work in a fast paced environment
Ability to develop employees through positive motivation
Ability to adapt to change and innovation
Ability to potentially travel
Skills in MS Office programs (Word, Excel and PowerPoint)
Valid travel documents for international travel

IntouchCX provides Equal Employment Opportunities in accordance with all provincial and federal laws. IntouchCX is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics.
IntouchCX is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.

Benefits of Working as a Training Facilitator…

Industry-leading medical, vision, and dental benefit plans + paid time off benefits
Amazing career growth opportunities

Apply Now

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