Yarmouth, Ns It support Jobs – 7 Openings This Week

Tier 1 Technical Support Representative
Eastlink —Yarmouth, NS
- From $18.52 an hour
- Weekends as needed
- In-person
- Designated paid holidays
- Dental care
Bilingual Tier 1 Technical Support Representative
Eastlink —Yarmouth, NS
- From $19.52 an hour
- Weekends as needed
- Remote
- English
- In-person
- Designated paid holidays
- Dental care
IT Technician-Relocate to Port Hardy, B.C.
K'awat'si Consulting and Management Services —Canada
- $55,000–$65,000 a year
- Full-time
- Maintenance
- English
- Windows
- Wellness program
Quick apply
6d
Technical Support Supervisor - Automotive
EBlock Inc. —Canada
- $60,000–$80,000 a year
- Full-time
- Remote
- Data analysis skills
- Analysis skills
- Human resources
- Dental care
- Paid time off

Discover related jobs

Based on your search for it support jobs.

Aerospace Telecommunications and Information Systems Technician
Canadian Armed Forces —Nova Scotia
If you have a university or college diploma, the CAF will decide if your academic program matches the criteria for this job and may place you directly into any…
$4,337–$6,413 a month
Technicien·ne en systèmes d’information
Forces Armées Canadiennes —Nova Scotia
Pour en savoir davantage sur le métier de technicien·ne en systèmes d’information, visitez le site www.forces.ca/fr, parlez à un recruteur au centre de…
$4,337–$6,413 a month

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Call Centre - Customer Support
Jonas Software —Markham, ON
Accounting degree and/or experience preferred. Report to the Team Lead for daily direction and the Support Manager for administration:
$55,000 a year
Quick apply
IT Support Assistant
Durham Community Health Centre —Oshawa, ON
Durham Community Health Centre is a registered charitable organization providing a variety of free, community programs and services including: health promotion…
$21–$25 an hour
Quick apply

Show more jobs in cities nearby

I want to receive the latest job alerts for it support in yarmouth, ns

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support jobs near yarmouth, ns

Support Technique jobs in Drummondville, QC

Community Support Worker jobs in Ottawa, ON

Community Support Worker jobs in Victoria, BC

Support Technique jobs in Brossard, QC

Home Support Worker jobs in Vancouver, BC

Support Technique jobs in Quebec Province

Personal Support Worker jobs in Owen Sound, ON

Support Technique jobs in Val D'or, QC

Mental Health Support Worker jobs in Toronto, ON

Personal Support Work jobs in Parry Sound, ON

Technical Support Representative jobs in Hartland, NB

Community Support Workers jobs in Edmonton, AB

It Support Technician jobs in Winnipeg, MB

Technical Support Representative jobs in Vancouver, BC

Technical Support Representative jobs in Kitchener Waterloo, ON

Patient Support Program Manager jobs in Ontario

Technical Support jobs in Hamilton, ON

Personal Support Worker jobs in Pictou, NS

Warehouse Supervisor jobs in Richmond, BC

Technical Support Supervisor jobs in Toronto, ON

Tier 1 Technical Support Representative

Eastlink -
Yarmouth, NS

Apply Now

Job details

Full-time
From $18.52 an hour

Qualifications

Call center experience
Client services
Customer service orientation
Client interaction
Help desk

Full job description

Req #3152

Designated office:
33 Alderney Drive
Dartmouth, NS
B2Y 2N4

This position is:
Remote (Work-from-Home) or on-site (Dartmouth NS, Sudbury ON, or St. John’s NL)

At Eastlink, great customer experiences start with great conversations. As a Tier 1 Technical Support Representative, you'll be a trusted resource for our customers when they need help the most. You'll troubleshoot technical issues, provide solutions, and deliver an exceptional customer experience across a variety of products and services. No two interactions are the same, so every day brings a new opportunity to learn, solve problems, and make an impact!

What You'll Be Doing
As a Tier 1 Technical Support Representative, you'll support Residential and Business customers through inbound technical support interactions. In this role, you'll:

Help customers with technical questions and service issues
Use available tools to diagnose and resolve issues
Guide customers through troubleshooting with patience and professionalism
Accurately document customer interactions and resolutions
Take ownership of customer concerns and work toward positive outcomes
Manage multiple priorities in a fast-paced environment
Work independently while contributing to team success
Meet customer experience and performance goals

What We're Looking For

Enjoy solving problems and learning new technology
Communicate clearly and build rapport with customers
Bring a positive attitude and customer-first mindset
Are reliable, accountable, and detail-oriented
Have experience in technical support, customer service, or a related field
Have call centre experience and are comfortable working toward performance goals
Have knowledge of Internet, TV, mobile, telephone, or security technologies (an asset)
Are available to work a flexible schedule, including evenings and weekends

Don't meet every requirement? We'd still love to hear from you if you have transferable skills, a willingness to learn, and a passion for helping customers!

About Eastlink
Eastlink is proudly family-owned and headquartered in Halifax, Nova Scotia. After more than 50 years, we’ve grown from a small-town startup into one of Canada’s Best Managed companies without losing our entrepreneurial edge. We move fast. We try new things. We care about doing right by our customers, and we’re not afraid to take a different approach to make that happen.

Why Work with Us
We could say we’re not your typical telecom, but what makes us different is how we operate day to day. At Eastlink, we’re a tight-knit team all working toward common goals. We’re big enough to do meaningful work, but small enough that you can actually make your mark. You won’t get stuck waiting for layers of approval or years of tenure to make an impact! We believe in getting involved, speaking up, and figuring things out together. We’re always listening, learning, and adapting because our customers (and our people) expect us to. And just like we invest in our network, we invest in you, with intention and for the long run.

When you join Eastlink, you'll enjoy:

Starting rate of $18.52/hour plus annual variable pay
Paid training and ongoing coaching to support your success
Opportunities for internal growth and promotion
Paid vacation and holidays
Comprehensive health and dental benefits
Pension plan
Employee discounts on Eastlink products and services

We are committed to building a workplace where everyone feels they belong. We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process

Apply Now

Refine Your Search

it support jobs in yarmouth, ns

Tier 1 Technical Support Representative

Bilingual Tier 1 Technical Support Representative

IT Technician-Relocate to Port Hardy, B.C.

Technical Support Supervisor - Automotive

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alerts for it support in yarmouth, ns

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected