Desk clerk/night auditor Jobs

Part-Time Front Desk Agent - Home Inn & Suites by d3h™ - Lloydminster
Home Inn & Suites by d3h™ - Lloydminster —Lloydminster, SK
- Part-time
- Hotel
- Front desk
- In-person
- Dental care
- Vision care
Quick apply
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Part-Time Front Desk Agent - Home Inn & Suites by d3h™ - Lloydminster

Home Inn & Suites by d3h™ - Lloydminster -
Lloydminster, SK

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Job details

Permanent | Part-time
9 days ago

Qualifications

Hotel and accommodations experience
Multilingual
Night audit
Complaint handling
Client services
Customer service orientation
Front desk
Guest services
Phone etiquette
Guest issue resolution
Communication skills
Client interaction
Account reconciliation

Full job description

The Home Inn & Suites by d3h™ - Lloydminster is looking for a Part-Time Front Desk Agent/Night Auditor.

Shifts can vary:

7:30am-3:30pm

3:30pm-11:30pm

Responsibilities:

Greet and check-in guests in a friendly and professional manner
Provide excellent customer service to guests, addressing their inquiries and resolving any issues or complaints
Handle guest requests for information, such as directions or recommendations for local attractions
Operate the hotel phone system, transferring calls and taking messages accurately
Assist with the night audit process, including reconciling accounts and preparing reports
Maintain a clean and organized front desk area

Qualifications:

Previous experience in a customer service role, preferably in a hotel or hospitality setting
Strong communication skills, both verbal and written
Multilingual skills are a plus, particularly fluency in languages commonly spoken by hotel guests
Familiarity with front desk operations and hotel procedures is preferred
Ability to handle multiple tasks simultaneously while maintaining attention to detail
Excellent phone etiquette and interpersonal skills

Please note that this position may require working evening or overnight shifts.

If you are a friendly and customer-oriented individual with a passion for hospitality, we would love to hear from you. Apply now to join our team as a Front Desk Clerk/Night Auditor.

Who We Are:

Since 1998, we've been known for disrupting the industry by being the innovative underdog, creating excitement, and always being counted on to make guests feel welcome, comfortable, safe, and cared for. Our hotel is managed by d3h Hotels and part of the Home Hotels franchise which was born in Saskatchewan and has a Head Office located in Saskatoon. Our people-centered culture is based around sharing Authentic Prairie Hospitality which represents warm hospitality, a humble heart, and the vitality that people from the prairies are known for. This means upholding our Values of:

Work Ethic - Together we are ready, eager, and dedicated.
Engagement - We strive towards common causes that will enable us to feel motivated, energetic, and fulfilled.
Integrity - We are honest, responsible, and trusted.
Fairness - We have a shared respect and value for all people.

Growth - We strive towards progressive improvement, advancement, and innovation.

Please note that this position may require working evening or overnight shifts.

If you are a friendly and customer-oriented individual with a passion for hospitality, we would love to hear from you. Apply now to join our team as a Front Desk Clerk/Night Auditor.

Job Types: Part-time, Permanent

Benefits:

Dental care
Extended health care
Life insurance
On-site parking
Vision care

Application question(s):

Do you require an employer sponsorship in order to be eligible to work in Canada?
Do you have an open availability?
Do you have reliable transportation to get to work other than transit services?
Do you currently reside in Lloydminster?

Work Location: In person

Quick apply

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Part-Time Front Desk Agent - Home Inn & Suites by d3h™ - Lloydminster

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