In Canada -Toronto
We are looking for an AI Enablement Coordinator to support the global adoption of new AI solutions, tools, and technology-enabled processes across the consulting business at Simon-Kucher.
Reporting to the Global Director, Change and AI Enablement, this role sits within the Global Transformation Office and ensures that our consulting teams understand and benefit from our technology initiatives, such as advanced ChatGPT functionalities, AI agents, Knowledge Management systems, and related new ways of working.
This role will support firm-wide change and communications activities, help drive AI skill building, operationally assist the global network of change champions, help measure adoption, impact, and value creation, and prepare reporting materials. The ideal candidate combines strong communication and organizational skills with strong digital fluency, user-centric thinking, an appetite for learning, and a keen interest in AI and technology.
This position will be located in Simon-Kucher’s Toronto office with a minimum expectation of two days in office each week.
What makes us special:
- Become part of a unique entrepreneurial team. Think independently, use your initiative, and take some risks. Entrepreneurship is a powerful force that drives the growth not only of our firm but our clients and people.
- Unlock the power of opportunity. Advance your career in a thriving company with a startup feel. We invest in your professional development every step of the way.
- Work in a values-driven culture. At Simon-Kucher, our vision is to become the world's leading growth specialist. Our values guide the way we do business and communicate our distinctiveness. They sum up what we stand for, influence our culture, and drive how and why we do things.
- Invest in your future. All Canadian employees enjoy RRSP benefits with company matching.
- Prioritize your health and well-being. No matter where you live, we offer a competitive suite of health benefits to help keep you and your loved ones safe.
- Enjoy balance and flexible working. Be empowered to do your best work – whether it’s from home or in the office.
How you will create an impact:
- Communications
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In collaboration with communications manager and graphics team, support internal adoption campaigns for new AI tools, features, and technology-enabled processes across the consulting business. Co-create and coordinate clear, practical communication materials such as announcements, updates, FAQs, presentation materials, infographics, promotional videos and build simple SharePoint microsites.
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Help translate AI initiatives into relevant messages for consulting audiences, with a clear focus on practical value, and day-to-day application. Tailor messaging to different internal audiences.
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Ensure communication materials are well-structured, audience-appropriate, and aligned across channels.
- AI Features Testing
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Test new AI tools and features from the perspective of a consultant and capture practical user feedback to support pilot coordination for new tools and functionalities, test productivity-enhancing use cases.
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Identify usability issues, unclear user journeys, and adoption barriers early, and help channel feedback to the right teams.
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Improve launch readiness by ensuring user-facing materials reflect real day-to-day consulting needs.
- AI Training Support
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Maintain prompt libraries and other practical enablement materials to support AI adoption for the consulting business.
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Coordinate demos and training sessions and support preparation of materials and follow-up actions.
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Collect use cases, learning needs, and user questions to help improve training content by working closely with Learning and Skills Development to keep AI related training materials up to date.
- Monitoring Metrics
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Support tracking of adoption and engagement metrics for AI tools and features across the consulting business, work with usage data, survey results, training participation data, and selected business impact signals such as time saved and quality improvement.
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Help identify patterns, gaps, and priority areas for further communication or enablement support.
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Contribute to structured monitoring of tool adoption and user engagement.
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Reporting
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Collect feedback from users and stakeholders to support adoption reporting.
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Provide logistical and analytical support for reporting to sector and office leaders.
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Help prepare tables, infographics, and presentation materials for reporting updates, ensure reporting inputs are accurate, clearly structured, and easy to use for leadership discussions.
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Champions Network
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Support the operations of the change champions’ network.
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Coordinate distribution of ready-to-use materials, answer questions, and redirect technical or more complex issues to the right teams.
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Facilitate drop-ins and help maintain effective communication with the network.
About You:
- Professional and Educational Background:
- Required: 3+ years of experience in internal communications, change, training coordination, project coordination, PMO, or program support.
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Bachelor’s degree is required, preferably in communications, business, psychology, HR, marketing, or related field.
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Preferred: Experience in consulting, professional services, or another fast-paced multi-cultural business environment. Experience supporting AI, digital, Knowledge Management, or technology-enabled change initiatives.
- Communications and Organizational Skills:
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Outstanding written and oral communication skills.
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Highly organized, pragmatic, and execution-focused, with the ability to manage multiple priorities simultaneously.
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Strong numeric thinking and confidence working with adoption data, survey results, and usage metrics.
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Technical Skills:
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Fluency using ChatGPT or other AI-supported writing and analysis tools, with the ability to apply them responsibly to draft, review, and align internal communications, and to help enable others through structured prompts or simple AI-based assistance (e.g., custom GPTs) that reinforce consistent messaging and strategic coherence.
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Experience with a variety of AI tools (Claude, Synthesia, Copilot, Hubspot, Whispr).
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Strong digital collaboration skills and strong PowerPoint and Excel skills are required.
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Experience using intranet platforms, MS Teams and SharePoint, including building and updating simple SP microsites.
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UX and survey tools is a plus
The pay range for this position is 80,000 - 90,000 CAD/year. Compensation may vary depending on relevant experience, skills, geographic location, and business needs. We offer a comprehensive package of benefits including paid time off, 13 paid holidays per year, medical/dental/vision insurance, and basic life insurance.
About Simon-Kucher
Simon-Kucher is a global consultancy with more than 2,200 employees in 30+ countries. Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients. As a trusted commercial advisor, we combine deep consulting expertise, growth specialization, and technology to scale impact. We optimize every lever of commercial strategy – product, pricing, innovation, marketing, sales, and digital – based on deep insights into what customers value and are willing to pay for. With over 40 years of experience in monetization, we are regarded as the world’s leading commercial growth and pricing specialist.
Simon-Kucher is an Equal Employment Opportunity (“EEO”) employer. Our employment decisions are made without regard to race, color, religion, gender, national origin, age, disability, marital status, veteran or military status, or any other legally protected status.
We believe in building a culture that embraces belonging, creating an environment in which our people feel valued, are able to be themselves and feel their contribution matters. If we get that right, great things will happen; people will grow faster, innovate, feel valued, and create better outcomes for everyone – our people, our clients and, of course, our business.
Simon-Kucher North America Talent Acquisition Team
[email protected]
simon-kucher.com/careers
