Shipping Supervisor-National Nutrition
$20.00- $22.00 per hour (Based on Experience)
Full-Time | Permanent | Immediate Start
Lead a Team That Delivers Health Across Canada
National Nutrition is seeking an enthusiastic, organized, and motivated Shipping Supervisor to lead our order fulfillment operation.
If you're someone who enjoys coaching people, organizing workflow, solving problems, and creating an efficient, positive workplace, we'd love to meet you.
As Shipping Supervisor, you'll play an essential role in ensuring our customers across Canada receive their nutritional supplements accurately and on time. You'll lead by example, support your team throughout the shift, and continuously look for ways to improve productivity while maintaining exceptional quality and customer service.
About National Nutrition
National Nutrition is one of Canada's leading retailers of nutritional supplements and natural health products. For over 25 years, we've built our reputation by providing exceptional customer service, knowledgeable staff, and efficient operations.
Our success comes from investing in our people. We believe in promoting from within and providing opportunities for both professional and personal growth.
What You'll Do
As Shipping Supervisor, you will work with a dedicated team of managers to oversee the daily operation of our shipping department while leading a team responsible for fulfilling online customer orders.
Your responsibilities include:
- Lead, coach, and motivate a team of shipping associates, pickers, billers, packers, and shipping assistants.
- Organize and oversee the shipping room workflow to ensure customer orders move efficiently through picking, billing, packing, and shipping.
- Monitor order volume throughout the day and proactively adjust staffing and priorities.
- Direct team members to the areas where they are needed most to maximize productivity.
- Ensure shipping stations remain organized, stocked, and operating efficiently.
- Maintain high standards of order accuracy and quality.
- Monitor departmental productivity and provide coaching deedback to the shipping managers.
- Identify workflow improvements that increase efficiency while maintaining accuracy.
- Complete and assign maintenance task to maintain a clean, organized shipping room.
- Work closely with other departments to ensure orders are fulfilled on time.
- Lead by example and foster a positive, respectful workplace culture.
What Success Looks Like
The ideal Shipping Supervisor:
- Leads with positivity and professionalism.
- Remains calm under pressure during high-volume periods.
- Makes sound decisions quickly.
- Enjoys organizing people, processes, and workflow.
- Takes ownership and follows through.
- Holds themselves and others accountable.
- Continuously looks for opportunities to improve efficiency.
- Understands that every shipment directly impacts our customers' health and experience.
- Communicates effectively with all members of the Management team and employees.
Qualifications
- Minimum 3 years of leadership experience in a warehouse, distribution centre, manufacturing, logistics, or retail environment.
- Previous experience supervising shipping or order fulfillment operations preferred.
- Strong leadership, coaching, and conflict-resolution skills.
- Excellent communication and organizational abilities.
- Comfortable making decisions in a fast-paced environment.
- Ability to prioritize changing workloads while maintaining accuracy.
- Experience with warehouse productivity and performance management.
- Strong attention to detail.
- Computer proficiency and experience working with warehouse management systems considered an asset.
- First Aid certification is an asset.
- Bachelor's Degree or post-secondary education is considered an asset but not required.
Why Join National Nutrition?
We believe our employees are our greatest asset.
We offer:
- Competitive compensation
- Employee discount on health products
- Professional development opportunities
- Leadership training and coaching
- Opportunities for advancement
- Supportive leadership team
- Positive workplace culture
- On-site parking
- Stable, full-time employment
Position Details
Position: Shipping Supervisor
Department: Shipping
Location: Barrie, Ontario
Employment Type: Full-Time, Permanent
Start Date: Immediate
Availability: Flexible to work days, evenings, and weekends as business needs require.
Who We're Looking For
This role is ideal for someone who enjoys:
- Leading people rather than simply managing them.
- Organizing fast-moving operations.
- Keeping teams motivated.
- Solving problems.
- Creating efficient systems.
- Helping others succeed.
- Continuously improving processes.
- Working in an active, hands-on environment.
If you're looking for an opportunity where your leadership makes a direct impact every day, we'd love to hear from you.
Join National Nutrition and help us deliver health to Canadians—one order at a time.
Pay: $20.00-$22.00 per hour
Benefits:
- On-site parking
- Store discount
Education:
- Bachelor's Degree (preferred)
Experience:
- Supervisor/ Assistant Manager/Manager: 3 years (required)
Work Location: In person
