Voice specialist Jobs

Lead, ITSM and Asset Management
Defence Construction Canada —Ottawa, ON
- $93,938–$122,116 a year
- Hybrid work
- Bilingual
- Azure
- English
- Disability insurance
- Dental care
1d
Pathologist Assistant
St. Joseph's Healthcare Hamilton —Hamilton, ON
- $45.22–$57.98 an hour
- Temporary
- Microsoft Excel
- Laboratory experience
- Computer skills
Direct Sales Specialist
RFNOW Inc. —Brandon, MB
- From $19 an hour
- Weekends as needed
- Sales
- Marketing
- Presentation skills
- Mileage reimbursement
- Disability insurance
Quick apply
Social Media - Content, Design & Ads Specialist
Cinch Communications Inc. —Red Deer, AB
- From $58,000 a year
- Full-time
- Social media management
- In-person
- Communication skills
- Wellness program
- Disability insurance
Quick apply
Customer Solutions Specialist
Shouldice Stone —Shallow Lake, ON
- $54,000–$62,000 a year
- Full-time
- ERP systems
- Organizational skills
- In-person
- Dental care
- Paid time off
Quick apply
Marketing Specialist
Patry Group of Companies —Kingston, ON
- $56,000–$70,000 a year
- Full-time
- Hospitality
- Marketing
- Analysis skills
- Mileage reimbursement
- Dental care
Quick apply
Irrigation Specialist
PRT —Campbell River, BC
- $26.44 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Quick apply
Internal/External - Peer Support Worker, CMHA & YWHO
Canadian Mental Health Association Lambton Kent —Chatham-Kent, ON
- $27.64–$33.63 an hour
- Full-time
- Social Work
- Flexible schedule
Quick apply
6d
Human Resources Manager
DLS Group of Companies —Komoka, ON
- $75,000–$125,000 a year
- Full-time
- ERP systems
- Microsoft Office
- Travel
- Dental care
- Employee assistance program
Quick apply
4d
Experienced Customer Service Specialist (US Market)
Pergolux —Vancouver, BC
- $55,000–$60,000 a year
- Full-time
- Customer service
- English
- Organizational skills
Quick apply
Destination Specialist
50 Degrees North —North Vancouver, BC
- $55,000–$63,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- English
- Paid time off
Quick apply
Specialist-Sr Network Infra
Peel Regional Police —Brampton, ON
- $74,183–$124,990 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
- Dental care
- Tuition reimbursement
8d
Senior Salesforce Developer
The Minto Group —Ottawa, ON
- $120,000–$150,000 a year
- Full-time
- Azure
- Sales
- Salesforce
- Paid time off
Quick apply
Quotations Support Specialist
Allied Technical Solutions —Scarborough, ON
- $50,000–$65,000 a year
- 8 hour shift
- Engineering
- Bachelor's
- Organizational skills
- Dental care
- Paid time off
Quick apply
Payroll Specialist
Taproot Community Support Services —Langley, BC
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Profit sharing
- Dental care
Quick apply
Tax Advisor & Preparer
Farm Business Consultants —Abbotsford, BC
- $55,000–$100,000 a year
- Full-time
- Accounting
- In-person
- Communication skills
Network Systems Administrator
IUOE Local 793 & OETIO —Oro-Medonte, ON
- $85,000–$95,000 a year
- Full-time
- Azure
- Engineering
- Microsoft Office
- Dental care
- Paid time off
Quick apply
Customer Sales & Service Representative
Gordon Russell Ltd. —Fort Saskatchewan, AB
- $50,000–$65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
Tax Advisor & Preparer
Farm Business Consultants —Chilliwack, BC
- $55,000–$100,000 a year
- Full-time
- Accounting
- In-person
- Communication skills
Senior SEO & AI Search Strategist
Confidential —Gloucester, ON
- $70,000 a year
- Hybrid work
- Bilingual
- PMP
- English
- Paid time off
Quick apply
11d

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Lead, ITSM and Asset Management

Defence Construction Canada -
Ottawa, ON

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Job details

$93,938–$122,116 a year
1 day ago

Qualifications

Jira
Bilingual
French
Computer operation
ITIL Certification
Azure
Operating systems
Financial auditing
English
Microsoft Office
Bachelor's
ITIL
ServiceNow
IT
College diploma
Communication skills
Intune
Information Technology

Full job description

Who Can Apply?:

Internal (DCC Employees) and External (General Public)

Salary Range:

$93,938 - $122,116

Employment status:

Continuing

Flexible work option:

Hybrid (2 days/week)

Term Length:

Security Level:

Secret

Language Requirement:

Bilingual Mandatory

Closing Date:

18/08/2026

Country:

Canada

The Lead, ITSM and Asset Management (known internally as Lead, IT Support Services) supports the oversight of the implementation, maintenance, and continuous improvement of IT Service Management (ITSM) processes and IT asset lifecycle management. This role ensures alignment with industry best practices (e.g., ITIL), drives operational efficiency, and supports compliance and governance across IT services and assets. This role will also manage and mentor a team of ITSM and Asset Management analysts and specialists.

Key Responsibilities:

Support the development and optimization of ITSM processes including Incident, Problem, Change, and Request Management.
Manage the LCM Partner
Manage the IT asset lifecycle, including procurement, refresh planning, deployment, tracking, inventory and disposal of hardware and software assets.
Ensure data accuracy and integrity in the Configuration Management Database (CMDB).
Collaborate with cross-functional teams to ensure service delivery meets business needs.
Monitor performance metrics and generate reports to support decision-making and continuous improvement.
Provide leadership and guidance to team members, fostering a culture of accountability and service excellence.
Ensure compliance with licensing, regulatory, and security requirements related to IT assets.
Develop and maintain effective relationships with DCC, and with industry, the Client-Partners and/or stakeholders

Other

Coordinate with vendors for technical support and on warranty claims, as required
Other duties as assigned

Qualifications:

Proven experience in ITSM and asset management roles, with leadership responsibilities.
Strong understanding of ITIL framework and ITSM tools (e.g., ServiceNow, Jira Service Management).
Strong understanding of the Microsoft Suite of products, including Azure, M365 and Intune
Experience with asset management systems and CMDB maintenance.
Excellent analytical, organizational, and communication skills.
ITIL certification and experience with audit/compliance processes are highly desirable.
Bilingual in French and English is mandatory.

SKILLS

General and Specific Knowledge

Best practices, methods, trends and legislation in information technology
Knowledge of operating systems, security protocols, hardware, software applications and cloud technologies
Project management principles

Formal Education and/or Certification(s) and Experience

Minimum: college diploma in an IT discipline with eight years’ relevant experience, or the equivalent
Preferred: undergraduate degree in an IT discipline with a minimum of five years’ relevant experience in IT service management and operations

Abilities

Use applicable computer software and operating systems
Write end-user instructions
Apply project management principles

DEVELOPMENT AND LEADERSHIP

Lead and manage direct reports
Provide functional advice and guidance to IT staff and DCC employees

Working Conditions: Hybrid work environment with a minimum of 2 days in the office.

Check out your benefits
Working with us offers excellent opportunities for growth and advancement—and entitles you to one of the job market’s best benefits packages valued at between 25 and 30% of your salary.

Your package includes:

Health and Wellness

100% employer-paid annual sick leave, and health and dental premiums
$400 wellness allowance to help cover expenses such as a gym membership
$2,500 for mental health services on top of regular $2,500 paramedical coverage
Telus Virtual Health Care and $750 Health Care Spending Account for some expenses not covered under provincial plans

Home and Family

Life, accidental-death, and short-term disability insurance
Enhanced inConfidence employee and family assistance program
Maternity and parental leave top-up plan to 93% of regular gross earnings for up to 37 weeks
Flexible workplace options, including $400 allowance every two years, to support working from home

Leave and Retirement

Public-service pension
Comprehensive vacation and other paid-leave plans, along with enhanced travel benefits coverage

To begin a career with Defence Construction Canada (DCC), you must be a Canadian Citizen or a permanent resident of Canada. As a condition of employment with DCC, a minimum reliability security status clearance is required and some roles may require secret security status clearance.

DCC is responsible for the Personnel Security Clearance process. Typically to be eligible for a "Reliability" clearance, you must have five years of verifiable background information and to be eligible for a "Secret" clearance, you must have 10 years of verifiable background information. The process usually involves reference inquiries, verification of qualifications, criminal records checks, and credit checks (as required) and may require fingerprints. For more information about obtaining a security clearance, please review the Standard on Security Screening.

The appropriate security clearance is a condition of employment and it is the candidate’s or employee’s responsibility to ensure, they are able to obtain and maintain their required security level clearance to begin or continue their employment with DCC. Failure to obtain or maintain, the appropriate level of security clearance means either the candidate or employee will not receive a job offer, the conditional offer will be rendered null and void or their employment will be terminated with cause. A thorough security clearance process will be applied to all candidates or employees considered for an appointment; this process includes inquiries, verifications and assessments regarding matters such as, but not limited to:

criminal record checks

reference checks

previous employment

open source checks

credit/financial status

DCC's Code of Business Conduct (Code) is a condition of employment. It serves to enhance public confidence in the integrity of DCC Employees and provides clarity to Employees on a number of issues, including real or perceived conflicts of interest. Before applying to this (or any) position at DCC, candidates shall familiarize themselves with the Code, because new employees are required to certify that they have read, understood, and agreed to observe the Code upon commencing work at DCC. Employees are further required to review their obligations under the Code and notify the President's Office of any changes in their circumstances at the earliest possible opportunity, and to complete the Annual Update once a year.

Be part of a diverse and inclusive workplace!

Roles at DCC will require security at various levels including Reliability, Secret, Top Secret and for Canadian Eyes Only (proof of Citizenship required). While we welcome applications to our roles who are not Canadian citizens who are eligible to work in Canada and have at least 5 years of verifiable background information, selection will depend on the specific role’s requirements.

At DCC, we are committed to ensuring everyone has a voice and can be their authentic selves in our workplace. We actively encourage applications from all, including but not limited to, women, Indigenous Peoples, persons with disabilities, visible minorities and members of the LGBTQ2+ community.

DCC’s goal is to provide barrier-free access to employment opportunities and workspaces for employees and candidates. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodations), please let us know and we will work with you to meet your needs. Should you require accommodation, please email [email protected].

Apply Now

Refine Your Search

Lead, ITSM and Asset Management

Pathologist Assistant

Direct Sales Specialist

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Customer Solutions Specialist

Marketing Specialist

Irrigation Specialist

Internal/External - Peer Support Worker, CMHA & YWHO

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Experienced Customer Service Specialist (US Market)

Destination Specialist

Specialist-Sr Network Infra

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