Aurora, On Trustee Jobs – 2 Openings This Week

Debt Collection Officer
Shellco Credit Systems LTD —Concord, ON
- $43,000–$55,000 a year
- Full-time
- Sales
- Data entry
- Financial services
- Paid time off
Quick apply
10d
Financial Lines Claims Lead
Aviva —Markham, ON
- Hybrid work
- Team management
- Mentoring
- Budgeting

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Insolvency Lawyer
DEVRY SMITH FRANK LLP —North York, ON
Ability to manage complex files independently and efficiently. Acting for a range of stakeholders including lenders, trustees, receivers, and debtors.
$140,000–$190,000 a year
Quick apply
CEO & Chief Librarian - Closing September 18, 2026
Municipality of Port Hope —Port Hope, ON
Financial & Grant Leadership: Act as the statutory Board Treasurer, manage operating/capital budgets, present to Municipal Council, and actively spearhead local…
$123,285 a year
5d

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Debt Collection Officer

Shellco Credit Systems LTD
Concord, ON

Quick apply

Job details

Full-time
$43,000–$55,000 a year
10 days ago

Qualifications

Debt collection phone call
Computer operation
Payment terms negotiation
Sales
Client services
Data entry
Financial services
Typing
Outbound calling
Communication skills
Negotiation

Full job description

Overview

Shellco Credit Systems Ltd. is an established and growing Canadian collection agency representing clients across a variety of industries, including financial services, healthcare, automotive, property management, retail and commercial businesses.

We are seeking a motivated, confident and results-driven Debt Collection Specialist to join our growing team. The successful candidate will be responsible for recovering outstanding balances, negotiating payment arrangements, maintaining accurate account documentation and providing professional customer service while complying with all applicable collection laws and company policies.

This position is ideal for an experienced collector who enjoys negotiation, problem-solving and working in a performance-based environment.

Responsibilities

Contact consumers by telephone, email and written correspondence regarding outstanding accounts.
Negotiate payment arrangements and settlements within company guidelines.
Conduct skip tracing using available investigative tools and resources.
Maintain accurate and detailed notes in the collection management system.
Review credit bureau information when authorized.
Investigate disputes and obtain supporting documentation.
Handle inbound and outbound collection calls professionally.
Meet or exceed monthly recovery targets.
Comply with all applicable provincial and federal legislation, company policies and client requirements.
Communicate with lawyers, trustees, employers and other third parties when legally permitted.
Process payments and update account information.
Maintain the confidentiality of all consumer and client information.
Manage assigned account queues efficiently while maintaining quality standards.

Required Qualifications

Minimum one year of collections experience.

Applicants with relevant experience in one or more of the following areas may also be considered:

Accounts receivable
Call centres
Banking
Financial services
Customer service
Sales

Candidates should also possess:

Excellent verbal and written communication skills.
Strong negotiation and conflict-resolution abilities.
The ability to remain calm and professional under pressure.
A confident and professional telephone manner.
Strong computer skills.
Accurate typing and data-entry skills.
The ability to multitask and manage competing priorities.
Strong attention to detail.
The ability to work independently and as part of a team.
The ability to meet performance goals and deadlines.
Reliable attendance and punctuality.

Preferred Qualifications

Previous experience working for a third-party collection agency.
Knowledge of Ontario collection laws and regulations.
Experience with consumer reporting and credit bureaus.
Skip-tracing experience.
Knowledge of insolvency, bankruptcy and consumer proposals.
Experience negotiating payment arrangements.
Experience using collection management software.

What We Offer

Total annual compensation of $42,000 to $47,000, including performance-based bonuses.
Monthly performance commission
Paid training
Paid vacation
Career advancement opportunities
Supportive team environment
Modern office environment
Stable, permanent full-time employment
Long-term opportunities within a growing company

Pay: $43,000.00-$55,000.00 per year

Benefits:

Casual dress
Company events
Discounted or free food
On-site parking
Paid time off

Work Location: In person

Quick apply

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trustee jobs in aurora, on

Debt Collection Officer

Financial Lines Claims Lead

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