Banff Ab Desk manager Jobs – 35 Openings This Week

Assistant Hotel Manager
Sunshine Village Corporation —Banff, AB
- From $60,000 a year
- Weekends as needed
- CPR Certification
- English
- Hotel
Bell Valet Captain
The Malcolm Hotel —Canmore, AB
- $20–$25 a day
- Weekends as needed
- CPR Certification
- Hotel
- Supervising experience
- Dental care
- Paid time off
Quick apply
Hotel Reservation Specialist (Lake Louise, AB)
Post Hotel & Spa —Alberta
- From $20 an hour
- Full-time
- Hotel
- High school diploma or GED
- Data entry
- Store discount
- Disability insurance
Quick apply
Spa Guest Services Manager
Everwild —Canmore, AB
- Weekends as needed
- Microsoft Word
- Microsoft Outlook
- Windows
- Dental care
- Vision care
Quick apply
Host - Hunter Canmore
Concorde Entertainment Group —Canmore, AB
- Front desk
- Cleaning
- Guest services
Assistant Maintenance Manager
Post Hotel & Spa —Alberta
- $60,000–$70,000 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Store discount
- Disability insurance
Quick apply
9d
Grounds Labourer (Relocate to Lake Louise AB)
Post Hotel & Spa —Alberta
- From $19 an hour
- Full-time
- Hotel
- In-person
- Hand tools
- Store discount
- Dental care
Quick apply
8d
Host - Bridgette Bar Canmore
Concorde Entertainment Group —Canmore, AB
- $15–$16 an hour
- Part-time
- Bar
- Basic math
- English
Spa Concierge
Everwild —Canmore, AB
- $20 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Front desk
- Dental care
- Vision care
Quick apply
Housekeeper
Everwild —Canmore, AB
- $20 an hour
- Full-time
- Hotel
- Dental care
- Vision care
Quick apply
Assistant Front Office Manager
EMBLEMS —Banff, AB
- $60,000–$63,000 a year
- Full-time
- Hotel
- Analysis skills
- Leadership
- Dental care
- Vision care
Quick apply
Assistant Guest Services Manager (Bell/Valet)
EMBLEMS —Banff, AB
- $60,000–$63,000 a year
- Weekends as needed
- Hotel
- Organizational skills
- Leadership
- Dental care
- Vision care
Quick apply
Front Office Night Manager
EMBLEMS —Banff, AB
- Full-time
- Hotel
- Leadership
- Dental care
- Vision care
Quick apply
4d
Business Analyst, Optimization & Performance
FAIRMONT —Banff, AB
- $75,000–$79,000 a year
- Contract
- Finance
- Master's degree
- Hotel
- Dental care
- Vision care
Quick apply
1d
Spa Manager
Banff Caribou Properties Ltd. —Banff, AB
- Full-time
- Hotel
- Supervising experience
- Team management
- Disability insurance
- Life insurance
Quick apply
13d
Front Desk Agent
FAIRMONT —Banff, AB
- $20.18–$25.65 an hour
- Weekends as needed
- Hotel
- Communication skills
- Dental care
- Vision care
Quick apply
Front Desk Agent
Canadian Hostelling Association —Banff, AB
- $18.14 an hour
- Temporary
- Bar
- Hotel
- Front desk
Quick apply
12d
Construction Administrator
Spring Creek Mountain Village Inc. —Canmore, AB
- $20–$25 a day
- Full-time
- Administrative experience
- Organizational skills
- Front desk
- Store discount
- Dental care
Quick apply
Front Desk Supervisor, Mount Royal Hotel
Pursuit Collection —Banff, AB
- $22 an hour
- Full-time
- Heavy lifting
- Sales
- Hotel
Front Office Manager, Banff Lodging
Pursuit Collection —Banff, AB
- Weekends as needed
- Inventory management
- Computer literacy
- Microsoft Office

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Assistant Hotel Manager

Sunshine Village Corporation -
Banff, AB

Apply Now

Job details

Permanent | Full-time
From $60,000 a year

Qualifications

CPR Certification
Hotel and accommodations experience
Operations management
Supplier management experience
Night audit
English
Hiring
Schedule management
Supervising experience
First Aid Certification
Team management
Driving
Hospitality Management
Human resources
Payroll
Front desk
Training & development
Guest services
Leadership
Guest issue resolution
Communication skills
Team coordination
Driving Licence
Time management
Performance evaluation

Full job description

Why join us?

Known as one of the most stunning alpine settings in the Canadian Rockies, and ranked the #1 day hike in Canada by Lonely Planet, Sunshine Meadows offers visitors unparalleled views. As spring turns into summer the meadows are in full bloom and painted with colourful wildflowers, setting off jaw-dropping views of surrounding peaks, including Mt. Assiniboine, “the Matterhorn of the Canadian Rockies".

What’s in it for you?

A ridiculously cool life experience
A plethora of lively staff events all season long
A chance to enjoy the alpine vistas

What can you expect?

The Assistant Hotel Operations Manager ensures outstanding guest experiences by supporting the Hotel Operations Manager’s oversight of the Resort’s alpine, slope-side hotel, the Sunshine Mountain Lodge. This visible leadership role directs work of the Sunshine Mountain Lodge departments: Front Desk, Bell Desk, Hotel Maintenance, and Housekeeping, in the Manager’s absence. The Assistant Manager reports to the Manager and subsequently to the Resort Food & Beverage GM/VP Sales & Marketing, liaising frequently with many Resort departments, external vendors & suppliers, and contracted personnel.

This job might be right for you if you think you would really enjoy:

The primary function of this role is to ensure that hotel service delivery and work performed by hotel supervisors meets, and exceeds, guest expectations. This role must be able to perform all work tasks and functions where and when assistance is needed (e.g. day-to-day operations at the front desk, including check-ins and outs, taking reservations, answering guest queries; a proficient understanding of night audit procedures) and must always lead by example, maintaining positive working relationships and good cross-utilization. In the absence of the Hotel Operations Manager, this role steps into the shoes of overseeing all Sunshine Mountain Lodge functions at the Resort.

Continually promoting Resort’s exceptional guest service philosophy, and maintaining current, up-to-date knowledge of hotel and lodging industry standards and best practices.

Working closely with the Manager on resolving guest concerns and complaints, ensuring guest room inventories are effectively managed, participating in the company demand management program, and achieving budget targets.

Administrative and Reporting Responsibilities:

Ensuring documentation is completed in a timely manner, e.g. operational meetings, scheduled reports, employee development and training, incident and deficiencies reports to appropriate personnel, and worksite inspections – front and back of house. Particular attention should be paid to cleanliness, ambiance, positive visual impact, service flow, and health & safety standards.
Approve scheduling for departments according to business needs and manage labor costs.
Ensure accurate processing of guest accounts / revenues and credit information in accordance with company policies.
Maintaining up-to-date standards & training manuals.
Maintain timely and accurate payroll information – effective schedules, approving submissions, and properly assigning department tasks to meet business needs.
With HR, conduct performance reviews, provide feedback, assist in hiring and corrective actions.
Liaise with maintenance regarding new tasks and follow up on existing tasks

And you have:

2-3 years’ experience in a hotel leadership role (e.g. front desk supervisory experience or similar)
Diploma or Degree in Hotel Management preferred. A combination of similar credentials and experience will be considered.
Strong computing (Microsoft) and PMS systems (Maestro preferred) knowledge.
Valid CPR/First Aid training would be an asset, but is not required.
Proven ability to lead a team, be self-motivated, and work effectively individually or in a team.
Communicate effectively in English, both written and verbally.
Professional communication skills, problem-solving and etiquette, suited to a high-end hotel.
Strong organization, planning, attention to detail, and time management skills
Maintain professional conduct on/off-duty and when knowingly acting as a company representative.
Effectively provide training, support, and assistance to others.
Must be neat, alert, punctual, and dependable.
Passion for providing outstanding guest service!

Additional Considerations:

Employees must always be of sound mind, exhibit good judgment, and report to work fit for duty.
This role will work a flexible, seasonal schedule (weekends, holidays, nights, extended hours).
This is a physical, indoor/outdoor work environment. Candidates should have a good level of physical fitness and be able to stand for long periods of time, and lift medium to heavy items.
The chosen candidate is required to live at the Resort for minimum 5 days per week.
This position requires the ability to operate vehicles, on-property and possibly on the highway when travel is required. Candidates must possess a valid driver’s licence and be able to produce a suitable abstract (minimum 3 years’ history) and complete training and testing.
This role hands sensitive, confidential Company and personal information. The ability to understand best privacy practices, discretion, and uphold confidentiality is a must.
A professional appearance, aligned with the current Grooming Policy and Uniform standards, is required at all times.

Pay: From $60,000.00 per year

Work Location: In person

Apply Now

Refine Your Search

desk manager jobs in banff ab

Assistant Hotel Manager

Bell Valet Captain

Hotel Reservation Specialist (Lake Louise, AB)

Spa Guest Services Manager

Host - Hunter Canmore

Assistant Maintenance Manager

Grounds Labourer (Relocate to Lake Louise AB)

Host - Bridgette Bar Canmore

Spa Concierge

Housekeeper

Assistant Front Office Manager

Assistant Guest Services Manager (Bell/Valet)

Front Office Night Manager

Business Analyst, Optimization & Performance

Spa Manager

Front Desk Agent

Front Desk Agent

Construction Administrator

Front Desk Supervisor, Mount Royal Hotel

Front Office Manager, Banff Lodging

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