Barrie, On Remote customer service agent monday Jobs – 3 Openings This Week

Verification Agent
NorthLake Financial ULC —Barrie, ON
- $40,000 a year
- Full-time
- High school diploma or GED
- Analysis skills
- Financial services
- Dental care
- Employee assistance program
Quick apply
Bilingual Collections Agent
NorthLake Financial ULC —Barrie, ON
- From $40,000 a year
- Full-time
- Hybrid work
- Bilingual
- Customer service
- English
- Dental care
- Employee assistance program
Quick apply
6d

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Verification Agent

NorthLake Financial ULC
Barrie, ON

Quick apply

Job details

Full-time
$40,000 a year

Qualifications

High school diploma or GED
Analysis skills
Financial services
Communication skills

Full job description

About Northlake Financial

Northlake Financial team is growing! If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.

Why Work for us?
Northlake understands the needs of its employees. Northlake Financial is revolutionizing the Canadian automotive finance industry with a full spectrum of dynamic rates and services for dealers. We specialize in the acquisition and servicing of prime and subprime automotive financing contracts. Our employees flourish in an exciting and engaging environment.

Number of Positions Available: 1

Hours of Work

Monday to Friday, 12PM to 8PM
Saturday's: 9AM to 5PM (When scheduled)

Office Location: Barrie, ON (This role does not provide remote or hybrid work).

Responsibilities for a Verification Analyst:

Verify applicant income by contacting employers via phone and email to confirm employment status and earnings
Review deal structures and submission details to ensure accuracy, completeness, and compliance
Analyze credit reports and validate supporting income documentation
Provide timely, professional support to dealer partners, responding to inquiries with a customer-first approach
Distribute banking links for applicable deals to support efficient funding
Collaborate closely with the Sales team to facilitate and finalize deal closures
Ensure strict adherence to company Policy, Process, and Procedure (the “3 P’s”)
Contribute to a team-oriented environment, demonstrating accountability and reliability in daily work
Uphold Northlake’s core values: accountability, integrity, speed, and innovation
Perform other related duties as required

Requirements for a Verification Analyst:

Excellent communication and interpersonal skills including strong written and verbal.
Critical-thinking and ability to identify problems and inconsistencies.
Strong teamwork and collaboration to ensure process efficiencies.
Strong analysis skills and knowledge on how to analyze data, documents, user inputs, and workflows.
Continuous learning mindset for continued growth opportunities.

Qualifications of a Verification Analyst:

High school diploma or equivalent education required
1-2 years' experience in financial services or a relatable role
Intermediate skill set in Microsoft 365 & Adobe

Compensation:

Base Salary of $40,000 annually
Commission Structure with performance-based earning potential
Comprehensive Benefits Package including health and dental coverage
Employee Assistance Program (EAP) for mental health and wellness support
Bonusly employee recognition and rewards platform

Northlake Financial appreciates all interest in this opportunity. We are an equal opportunity employer, and all employment decisions are based on business needs, job requirements, and individual qualifications. We do not discriminate on any grounds protected by applicable federal, provincial, or territorial human rights legislation.

Northlake Financial is committed to providing reasonable accommodation to applicants with disabilities throughout the recruitment process, in accordance with applicable accessibility legislation. Applicants requiring accommodation are encouraged to notify the hiring manager.

Artificial Intelligence (AI) in Recruitment: Northlake Financial may use artificial intelligence (AI) tools to support the screening and evaluation of applications. These tools are used to assist, and not replace, human decision-making.

All applicants must be legally eligible to work in Canada. Proof of eligibility will be required upon hire.

Financial services, loan underwriting, credit analysis, income and employment verification, compliance, auto loan processing, subprime lending, dealership operations, F&I products, document validation, and vehicle title management.

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