Pay: CA$18.50-$22.00 per hour
Job description:
Clinic Receptionist / Medical Receptionist – Proactive Health and Performance Clinic
Are you an energetic and personable administrative professional who thrives in a fast-paced healthcare setting? Proactive Health and Performance Clinic is looking for an experienced front desk superstar to join our interdisciplinary wellness team!
We’re a busy rehabilitation and wellness clinic that puts patient care first. Our team of chiropractors, physiotherapists, RMTs, and psychotherapists work collaboratively to help our patients achieve their best recovery. Now, we’re looking for someone who can be the friendly, organized face of our clinic.
About You:
- You are an extrovert with excellent customer service skills.
- You must have experience working in a rehabilitation, physiotherapy, chiropractic, or wellness clinic.
- You must have experience with Jane software.
- You are proactive, professional, and comfortable multitasking in a fast-paced environment.
- You are confident on the phone and enjoy interacting with patients.
Position Details:
Job Title: Patient Care Coordinator / Medical Receptionist
Job Type: Full-time or Part-time (approx. 20–40 hours/week)
Location: Bolton, ON (in-person role)
Hourly Rate: $18.50–$22.00 per hour based on experience
Key Responsibilities
- Greet and check in patients warmly and professionally
- Book, adjust, confirm, and future schedule patient appointments using Jane
- Answer phones, emails, and assist with general patient inquiries
- Process payments and perform direct billing to insurance providers
- Assist with tracking of MVA and WSIB treatments
- Maintain a clean and welcoming clinic space (some light cleaning/laundry)
- Help maintain smooth patient flow throughout the clinic
- Support clinic manager with daily administrative tasks
Qualifications
- Minimum 1 year of experience in a similar clinic environment
- Proficiency with Jane (must-have)
- Comfortable managing a busy clinic phone line while maintaining excellent patient service
- Strong multitasking and time management skills
- Friendly, outgoing, and professional demeanor
- Ability to follow direction and work independently
- Must be punctual, reliable, and detail-oriented
Perks:
- Flexible scheduling (full-time and part-time opportunities available)
- On-site parking
- Company events
To Apply:
Please submit your resume telling us why you're the perfect fit for this role.
Job Type: Full-time or Part-time
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
Job Type: Full time/Part-time
What We Offer
- Predictable hours
- Paid breaks
- Structured onboarding and clear expectations
- Supportive team environment
- Opportunity to grow within a well-run clinic
- On-site parking
- Team events
Job Types: Full-time, Part-time
Pay: $18.50-$22.00 per hour
Benefits:
Application question(s):
- Are you currently looking for full-time or part-time work?
- Do you have reliable transportation to commute to our Bolton clinic for scheduled shifts?
Experience:
- Jane EMR: 1 year (required)
- Patient Care Coordinator / Medical Receptionist: 1 year (required)
Work Location: In person
