Interested in joining Canada’s largest poultry processor? At Maple Lodge Farms, we’re not only passionate about our chickens, but our people, too. We operate to the latest in technological, health and safety, and quality standards. With rapid expansion over the years, and continued innovation and investment in growth, we’re looking for committed, team players to join the Maple Lodge family. As a proudly family-owned Canadian company, we’re passionate about what we do. If you’re a committed team player, we would love to have you as part of our team.
About The Role
The Time System Assistant will manage timekeeping through Synerion Access, our Synerion Share Point Site and Outlook Mailbox. This will include creating basic support cases, review interfaces end execute basic test scripts during database upgrades.
This is a new position with the company and would be an excellent opportunity for a recent graduate in the fields of Information Systems, Business Technology or Computer Science.
What's in it for you?
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Weekly pay
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Health, Dental and Group Insurance benefits with company-paid premiums
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Company Pension Plan
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Opportunities for career advancement
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Onsite Cafeteria
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Discount at our Chicken Shop
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A culture that values humility, a respect for family and hard work
What You Will Be Doing
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Time System assistance and support:
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Manage user accounts, permissions and access controls to ensure data security and comply with company policies.
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Monitor Synerion Interfaces performance, analyze logs and identify potential issues to prevent downtime
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Participate in Synerion upgrades and hot fixes
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Create and monitor support cases within Synerion help desk, keep case tracker up to date, including creating new jobs in the time system on daily basis, and reach out for more complex set ups.
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End User and Payroll support:
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Prepare basic training documentation for end users for Time system.
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Develop “How Do I” documents and/or videos for end users.
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Respond to technical issues, support end users with all Time system access related challenges, collaborate with payroll team and end users to resolve and investigate basic system issues.
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Assist Payroll Team with Historical Corrections data entry if needed.
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Act as backup for payroll during peak periods, employee absences or staffing emergencies.
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Administration and Documentation
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Upload Agency employee data to Time & Attendance, review timecard data entry if needed
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Ensure that all documentation related to access set up and organizational map set up is up to date
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Manage Time System SharePoint site with new and updated forms and videos.
What You Will Bring
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Post Secondary Diploma in Computer Science or a related field required.
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Some relative experience required;
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Team-player with the ability to interact professionally with internal and external stakeholders
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Analytical, with problem-identification and problem-solving capabilities;
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Ability to work / excel in a fast-paced environment where attention to detail and effective multi-tasking is essential;
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General Computer Skills (e.g. MS Office),
Maple Lodge Farms was established in 1955. We are the largest chicken processor in Canada, and we remain family owned. The principles that guided us from our humble beginnings, when Lawrence May sold eggs door-to-door, are the same principles that guide us today: hard work, agricultural wisdom and family values. We are creating a sustainable future by providing healthy, wholesome, best quality chicken products with a focus on the humane treatment of animals, the responsible use of resources and the positive development of our employees and the communities in which we operate.
Please note that any offer of employment will be conditional upon background and reference checks, including a criminal record check.
In accordance with Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act (AODA) 2003, accommodation will be provided in all parts of the recruitment process. Applicants are required to make their needs known in advance.
Our recruitment process may involve the use of artificial intelligence (AI) tools to assist in reviewing applications. These tools help identify candidates whose qualifications closely align with the job requirements. Please note, these AI tools are not used to disqualify applicants but to support our efforts in efficiently screening large volumes of applications.
We thank all applicants for applying, however, only those chosen will be contacted by our Talent Acquisition Team.
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