Join Us at Centricity Research!
Centricity Research is one of the largest clinical research networks in North America. We are a fully centralized Integrated Research Organization (IRO) specializing in conducting Phase I-IV clinical trials in over 35 therapeutic areas: inpatient and outpatient; pharmaceutical, biotechnology, and medical device trials.
About the Role
We’re looking for a Clinical Screening Coordinator to lead research-related recruitment initiatives and ensure the enrollment of high-quality patients in accordance with Centricity Research recruitment guidelines. In this role, you’ll also screen patients for participation in clinical research studies with a solid understanding of study protocols, including inclusion/exclusion criteria, relevant medications, and medical conditions.
This is a regional role that will travel between our Etobicoke and Brampton locations.
What You’ll Do
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Work on enrollment and retention initiatives with the Site Manager
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Problem solve and create contingency plans to optimize enrollment via recruitment initiatives
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Obtain and maintain computerized database of all ad callers
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Return all phone calls/email responses to interested patients within 24 - 48 hours
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Accurately complete recruitment tracking log and all applicable clinical trial management systems
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Identify appropriate study candidacy based on knowledge of sites’ recruiting and upcoming studies
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Complete database query reviews for study candidacy and conduct outbound calls for study interest
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Provide study metrics on a regular basis and provide ongoing feedback regarding outcome of recruitment initiatives
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Occasionally attend community lectures, health fairs or events to promote Centricity Research
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Promote clinical trials in the community through outreach events
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Complete Informed Consent and screening visits per study protocol and Centricity Research SOP
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Perform delegated tasks completely and accurately, including review of demographic information, medication history, medical history, obtaining vital signs (blood pressure, heart rate, temperature, and waist, weight, and height measurements
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Complete the source documents, case report forms, and data queries in a timely manner, accurately, and completely.
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Assist the Central Recruitment, Research Operations and/or Investigators with any other tasks as required
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Able to work in a regional setting to support sites with recruitment and screening as needed
You Might Be a Great Fit If You:
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Bachelor's degree in a health, science, or research-related field, or equivalent combination of education and experience
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Communicate clearly and comfortably with patients by phone, email, and in person
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Stay organized and pay attention to details, especially when managing multiple tasks like outreach, documentation, and scheduling
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Are curious about clinical research and excited to learn protocols, medical terminology, and research ethics
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Feel confident using everyday computer tools like spreadsheets, databases, and email, and are open to learning systems like CTMS or EMR
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Bring experience from a healthcare, research, or customer-facing role, or are ready to dive in and learn on the job
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Have proficiency in Hindi and/or Punjabi - it is an asset, as this role serves our South Asian client community.
Why Centricity Research?
Our Mission
We connect people to scientific advancements through groundbreaking research within a deeply human experience.
Our Core Values
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Quality: We aim for excellence and integrity in everything we do - because lives depend on it.
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Care: We show up for each other, our customers, and our mission - always going the extra mile.
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Be the Change You Seek: We're adaptable, forward-thinking, and constantly improving - for the betterment of all.
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One Team: We collaborate, support one another, and succeed together.
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Grow for Good: We grow with purpose - to expand access to research and improve global health.
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Own It: We take initiative, deliver results, and follow through - with passion and accountability.
Benefits
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Comprehensive health, dental, and vision insurance
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Enhanced EAP – mental health support
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Flexible PTO + paid holidays
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Continuing education reimbursement
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401(k) / RRSP with company match and immediate vesting
Ready to Apply?
We’d love to hear from you – apply now!
We’re an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and will provide accommodations during the hiring process upon request.
The pay range for this role is:
40,000 - 50,000 CAD per year(Centricity Research Etobicoke Endocrinology)
