Project Coordinator
Location: Quebec City or Montreal
Employment Type: Permanent
Work Arrangement: Flexible (remote, hybrid, or on-site depending on business needs)
Required Language: Excellent command of French, both spoken and written
About ESI
ESI Technologies is a Quebec-based IT consulting firm with over 32 years of experience specializing in information technology services.
We support organizations in their digital transformation, architecture, cybersecurity, cloud computing, data, and IT service management initiatives.
As part of our growth, we are seeking a Project Coordinator who is eager to contribute to large-scale projects while growing within a team recognized for its expertise and people-centered approach.
Your Mission
As a Project Coordinator, you will be responsible for:
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Coordinating project initiation activities with internal and external teams.
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Planning, organizing, and coordinating project execution activities involving specialized resources and external partners.
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Producing, maintaining, and monitoring project schedules.
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Managing the opening, tracking, and closure of service requests.
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Following up with consultants assigned to client engagements.
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Maintaining project tracking indicators (remaining budget, completion percentage, end date, etc.) in the management system.
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Preparing periodic progress reports for clients and participating in project steering committees as required.
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Planning project reviews, audits, and approvals to ensure the quality of deliverables and services.
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Managing client communications to ensure satisfaction throughout the contract (regular follow-up calls, satisfaction surveys).
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Reporting regularly to the Project Management Office (PMO) lead on project status.
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Contributing to the continuous improvement of PMO processes and templates.
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Working closely with internal practice directors to ensure the availability of technical resources.
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Documenting and organizing project information in a traceable and verified manner.
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Ensuring each team has the necessary tools to meet project milestones.
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Initiating change requests when required.
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Identifying client opportunities and following up with the sales team as needed.
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Managing project-related monthly billing follow-ups.
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Closing projects in accordance with internal quality processes.
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Participating in pre-sales activities when required.
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Coordinating assignments for the cybersecurity team.
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Maintaining active certifications and training requirements, including those required (or their equivalent if changed) at the time of hire.
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Responsibilities may evolve according to business needs.
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Presence at ESI offices (or one of its subsidiaries) and at client sites may be required.
Profile We Are Looking For
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Experience in a similar role, ideally within the information technology sector.
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Alternatively, relevant experience in inside sales or administration.
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Strong customer-service orientation and commitment to client satisfaction.
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Proficiency with business tools, including CRM systems and Microsoft 365 (Word, Excel, Teams, etc.).
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Excellent written and verbal communication skills in both French and English (some clients and suppliers are English-speaking).
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Ability to write and present information clearly, effectively, and persuasively.
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Experience coordinating sales-related projects, including RFPs and bid submissions.
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Strong team spirit and ability to collaborate with diverse stakeholders.
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Strong problem-solving abilities and sound judgment.
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Self-motivated, proactive, and committed to continuous process improvement.
What We Offer
At ESI, we believe employee success is built on a balance of professional growth, flexibility, and well-being. That is why we offer a work environment centered on trust, autonomy, and career development.
Work–Life Balance
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35-hour work week
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Remote work and flexible work arrangements depending on assignments
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Minimum of 3 weeks of annual vacation
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5 paid sick days per year
Professional Development
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Access to the Udemy learning platform for continuous development
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Personalized development plan aligned with your career goals
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Guidance and mentoring from industry experts
Health and Wellness
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Comprehensive group insurance from your first day of employment
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Health spending account
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Telemedicine services included for you and your family
Remote Work & Mobility Support
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Monthly cell phone allowance
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Home office equipment allowance, renewable every two years
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Parking or public transit support depending on work location
A People-First Culture
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Accessible, people-oriented team
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Environment that promotes autonomy and trust
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Challenging projects with recognized organizations
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Career growth opportunities based on your interests and ambitions
Joining ESI Technologies means contributing to large-scale projects and collaborating with recognized experts in the IT industry.
The masculine form is used solely to simplify the text.
We thank all applicants for their interest; however, only those selected for further consideration will be contacted.
ESI Technologies will treat your application with complete confidentiality.
