Burlington, On Reservations supervisor Jobs – 7 Openings This Week

Guest Service Agent
InnVest Hotels GP Ltd —Burlington, ON
- Weekends as needed
- English
- Hotel
- High school diploma or GED
Quick apply
Guest Service Agent
Comfort Inn Hamilton —Hamilton, ON
- Part-time
- English
- Hotel
- High school diploma or GED
Quick apply
Guest Service Agent (Full time/Part Time)
InnVest Hotels —Hamilton, ON
- Part-time
- English
- Hotel
- High school diploma or GED
Quick apply
Customer Service Representative
Sheridan College - Campus Living Centres —Oakville, ON
- $18–$22 an hour
- Full-time
- Customer service
- High school diploma or GED
- In-person
Quick apply
Front Office Supervisor
Holiday Inn Express & Suites Mississauga Toronto Southwest —Mississauga, ON
- $41,000–$46,000 a year
- Full-time
- Hotel
- Dental care
- Vision care
Quick apply
Front Desk Agent
Sheridan College - Campus Living Centres —Oakville, ON
- $18–$22 an hour
- Full-time
- Customer service
- High school diploma or GED
- In-person
Quick apply
Guest Services Agent - 1016
Homewood Suites by Hilton —Hamilton, ON
- $18.04–$18.57 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Customer service
Quick apply
8d

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Night Audit/Guest Services Agent
Hampton Inn by Hilton Port Hope Cobourg —Port Hope, ON
Register guests into their guest rooms as per reservations & check out guests and settles accounts; collect and verify payments – cash, debit, and credit and…
$17.60–$19.16 an hour
Quick apply
Front Desk Agent - Full Time
InnVest Hotels Limited —Markham, ON
Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
Quick apply

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Guest Service Agent

InnVest Hotels GP Ltd
Burlington, ON

Quick apply

Job details

Permanent

Qualifications

English
High school diploma or GED
Guest services
Phone etiquette
Business
Communication skills

Full job description

THE COMPANY:

With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL. From roadside inns to luxury urban properties, we are also experientially diverse.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivalled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

To learn more about InnVest Hotels, visit https://innvesthotels.com/ (https://innvesthotels.com/)

ACTIVITIES:

The duties and responsibilities for the Guest Service Agent include, but are not limited to the following:

Create a welcoming environment for our guests.

Complete pre-registration and blocking of rooms for reservations/guest arrival.

Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.

Understand room status and room status tracking.

Know room locations, types of rooms available, and room rates.

Use suggestive selling techniques to sell rooms and to promote other services of the hotel.

Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.

Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.

Process guest check-outs.

Post and file all charges to guest, master, and city ledger accounts.

Work closely with all hotel departments to improve service delivery and efficiency.

Use proper telephone etiquette.

Coordinate guestroom maintenance work with the engineering and maintenance division.

Report any unusual occurrences or requests to the manager or supervisor.

Know all safety and emergency procedures, is aware of accident prevention policies.

Ensure the work environment is tidy and well organized at all times (lobby).

Adhere to all health and safety guidelines and standards

COMPETENCIES WE ARE SEEKING:

Excellent written and verbal communication skills in English

Excellent organizational, interpersonal and administration skills

Proficient or familiar with computerized systems

Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations

Present a high degree of professional work ethic and image

High school graduate or equivalent

Availability to work day, evening and night shifts any day of the week including weekends and holidays

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.

Pay range for our various positions takes into account multiple factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; education and certifications, work location and other business and organizational needs.

Quick apply

Refine Your Search

reservations supervisor jobs in burlington, on

Guest Service Agent

Guest Service Agent

Guest Service Agent (Full time/Part Time)

Customer Service Representative

Front Office Supervisor

Front Desk Agent

Guest Services Agent - 1016

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