Calgary, Ab Hotel operations Jobs – 222 Openings This Week

Telephone Operator/ Call Center Agent
Deerfoot Inn & Casino —Calgary, AB
- $17–$18 an hour
- Weekends as needed
- Hospitality
- Hotel
- Computer skills
- Life insurance
Quick apply
Office Administrator-Health and Safety Admin-Construction
CEL —Calgary, AB
- $22–$25 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Quick apply
2d
Airline Support Specialist - Calgary, Alberta
Accommodations Plus International —Calgary, AB
- $26 an hour
- Overtime
- Remote
- Spanish
- Customer service
- Writing skills
Quick apply
Customer Service Associate I
Dollar Tree —Calgary, AB
- Part-time
- Customer service
- Hotel
- High school diploma or GED
Customer Service Associate
Dollar Tree —Calgary, AB
- Part-time
- Customer service
- Hotel
- High school diploma or GED
- Dental care
- Tuition reimbursement
Dispatcher
TRAXX Coachlines Ltd —Airdrie, AB
- $30–$35 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Relocation assistance
Quick apply
5d
Human Resources Administrative Assistant
Eagle Canada Seismic Services —Calgary, AB
- $25–$27 an hour
- 8 hour shift
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Front Desk Agent
The Dorian Autograph Collection Hotel & Courtyard by Marriott Calgary Downtown —Calgary, AB
- Weekends as needed
- Customer service
- Hotel
- Phone etiquette
Quick apply
Crew Scheduler
Central Mountain Air —Calgary, AB
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Writing skills
- Disability insurance
- Dental care
Quick apply
9d
Office Administrator
Millennium EMS Solutions Ltd. —Calgary, AB
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Quick apply
4d
Civil Earthworks Water and Sewer (Undergrounds) Superintendent
Dechant Construction Ltd. —Alberta
- $45–$52 an hour
- Full-time
- Serving
- Hotel
- First Aid Certification
- Dental care
Quick apply
5d
Civil Earthworks Supervisor (Foreman)
DECHANT CONSTRUCTION LTD —Alberta
- $40–$44 an hour
- Full-time
- Hotel
- Supervising experience
- First Aid Certification
- Dental care
Quick apply
5d
Territory Sales Representative
Russell Hendrix Foodservice Equipment —Calgary, AB
- From $50,000 a year
- Full-time
- Hospitality
- Sales
- Microsoft Office
- Store discount
- Mileage reimbursement
10d
Journeyperson Plumber
Trotter & Morton Group of Companies —Calgary, AB
- $44.25 an hour
- Plumbing
- Power tools
- Hand tools
- Designated paid holidays
Quick apply
Red Seal HVAC Technician - British Columbia
Northridge Mechanical LTD —Alberta
- $55–$70 an hour
- Full-time
- Customer service
- Hotel
- Assembly
- Dental care
- Paid time off
Quick apply
1d
Corporate Sales Manager; Hilton Garden Inn & Homewood Suites, Calgary Downtown
Hilton Garden Inn and Homewood Suites Calgary Downtown —Calgary, AB
- $65,000–$70,000 a year
- Full-time
- Sales
- Social media management
- Databases
- Dental care
- Vision care
Quick apply
Electromechanical Field Service Technician
Biesse Group Canada —Calgary, AB
- Full-time
- Bilingual
- Spanish
- Schematics
- Disability insurance
- Dental care
Quick apply
Apprentice Plumbers (3rd/4th Year)
Trotter & Morton Group of Companies —Calgary, AB
- Plumbing
- Power tools
- Hand tools
- Designated paid holidays
Quick apply
Maintenance Person – Relocation to Waterton, AB
Bayshore Inn and Spa —Calgary, AB
- $21–$23 an hour
- Temporary
- Carpentry
- Hospitality
- Heavy lifting
Quick apply
Maintenance Person – Relocation to Waterton, AB
Bayshore Inn and Spa —Calgary, AB
- $21–$23 an hour
- Temporary
- Carpentry
- Hospitality
- Heavy lifting
Quick apply

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hotel operations jobs near calgary, ab

Telephone Operator/ Call Center Agent

Deerfoot Inn & Casino -
Calgary, AB

Quick apply

Job details

Full-time
$17–$18 an hour

Qualifications

Hospitality
Computer operation
Call center
Computer skills
Phone etiquette
Communication skills

Full job description

Company Overview

Deerfoot Inn & Casino is a premier hotel and entertainment complex . We offer luxurious accommodations, exciting gaming experiences, diverse dining options, and live entertainment. Our mission is to provide exceptional service and memorable experiences to our guests in a vibrant and welcoming environment.

Position Overview:

The Phone Receptionist serves as the central communication hub for Deerfoot Inn & Casino and is the first point of contact for all incoming calls. This role is responsible for delivering exceptional guest service by efficiently managing high call volumes, providing accurate information, and directing calls across all areas of the property including hotel operations, casino services, food & beverage outlets, events, and administration. The ideal candidate is professional, detail-oriented, and able to remain composed in a fast-paced environment while ensuring all communication is handled promptly, accurately, and courteously.

Key Responsibilities

Answer all incoming calls promptly, professionally, and in accordance with service standards
Accurately screen and direct calls to the appropriate department or individual·
Provide clear and up-to-date information regarding hotel services, casino operations, promotions, dining outlets, and events.
Assist guests with general inquiries, reservations, and internal requests when applicable.
Handle guest concerns with professionalism and escalate issues when required·
Maintain strong knowledge of daily operations, occupancy, events, and promotions.
Operate and manage multi-line phone systems and communication equipment efficiently.
Record, relay, and follow up on messages accurately and in a timely manner.
Support internal communication between departments to ensure seamless guest service.
Maintain confidentiality and protect guest privacy at all times.
Monitor call logs, maintain records, and complete required reports as needed.
Assist with wake-up calls, message handling, and internal paging when required.
Remain aware of emergency procedures and respond appropriately to urgent or emergency calls.

Operational & Service Expectations

Deliver consistent, courteous, and professional communication at all times.
Demonstrate strong teamwork by supporting colleagues and other departments.
Ensure accuracy and efficiency in all call handling and guest interactions.
Maintain a clean, organized, and professional work area.
Represent Deerfoot Inn & Casino in a positive and professional manner at all times.

Qualifications & Requirements

Previous experience in a receptionist, call centre, or guest service role preferred.
Hospitality or call center experience is considered an asset.
Strong verbal communication and active listening skills.
Professional phone etiquette with a clear, confident speaking voice.
Ability to multitask and work under pressure in a high-volume environment.
Basic computer skills and familiarity with phone systems and hotel software.
Flexible availability, including evenings, weekends, and holidays.

Core Competencies

Guest Service Excellence.
Communication & Interpersonal Skills.
Attention to Detail.
Problem Solving & Decision Making.
Time Management & Multitasking.
Teamwork & Collaboration.

Work Environment

Fast-paced hotel and casino environment.
High call volume with continuous guest and staff interaction.
Extended periods of sitting and phone use required.

Pay: $17.00-$18.00 per hour

Benefits:

Extended health care
Life insurance

Work Location: In person

Quick apply

Refine Your Search

hotel operations jobs in calgary, ab

Telephone Operator/ Call Center Agent

Office Administrator-Health and Safety Admin-Construction

Airline Support Specialist - Calgary, Alberta

Customer Service Associate I

Customer Service Associate

Dispatcher

Human Resources Administrative Assistant

Front Desk Agent

Crew Scheduler

Office Administrator

Civil Earthworks Water and Sewer (Undergrounds) Superintendent

Civil Earthworks Supervisor (Foreman)

Territory Sales Representative

Journeyperson Plumber

Red Seal HVAC Technician - British Columbia

Corporate Sales Manager; Hilton Garden Inn & Homewood Suites, Calgary Downtown

Electromechanical Field Service Technician

Apprentice Plumbers (3rd/4th Year)

Maintenance Person – Relocation to Waterton, AB

Maintenance Person – Relocation to Waterton, AB

I want to receive the latest job alerts for hotel operations in calgary, ab

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