Calgary, Ab Land analyst, calgary Jobs – 6645 Openings This Week

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land analyst, calgary jobs near calgary, ab

Support Analyst II

403Tech
Calgary, AB

Quick apply

Job details

Full-time
$50,000–$60,000 a year

Qualifications

Desktop support
Computer Science
Enterprise software
Writing skills
Research
Windows
Technical support
Microsoft Office
Data and database experience
Databases
Bachelor's
Client services
Customer service orientation
Software testing
Customer support
College diploma
Client interaction
Active Directory

Full job description

Support Analyst II

Summary

As part of the IT team in Calgary, this individual is responsible for providing onsite support to one major client for 3 days a week in person. The remaining 2 days a week will be in office dealing with customers including support through email, support tickets and phone calls.

SPECIFIC DUTIES

Provide Tier 2 support to clients via email, support tickets and phone calls on a day to day basis.
User Setup and Maintenance in Active Directory and applications
Desktop/Laptop Setup – Troubleshooting, Installing and Configuration through Help Bench
Provide input and create user documentation
Proactive communication of application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders
Provide support for the testing of new and existing software applications under development or consideration for purchase.
Apply diagnostic utilities to aid in troubleshooting
Identify and learn appropriate software applications used and supported by the organization.

PERSONAL SPECIFICATIONS

Education

College diploma or university degree in the field of computer science, information systems, and/or 3 to 5 years equivalent work experience.

Experience

In-depth, hands-on knowledge of and experience with enterprise and desktop applications, including Microsoft Suite, Window (including desktop setup, installation and deployment), and Microsoft 365
Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.
Able to develop and interpret technical documentation for training and end user procedures.
Knowledge of trends in technology relating to software applications.
Experience with building and maintaining databases for query and problem tracking.

Skills and Knowledge

Good understanding of the organization’s goals and objectives.
Excellent written, oral, interpersonal, and presentational skills.
Ability to conduct research into software development and delivery concepts, as well as technical application issues.
Ability to present ideas in business-friendly and user-friendly language.
Highly self motivated and directed.
Ability to absorb new ideas and concepts quickly.
Good analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Very strong customer service orientation.
Experience working in a team-oriented, collaborative environment.

Other

May require off hours support
Requires a vehicle

Work Conditions

Lifting and transporting of moderately heavy objects, such as computers and peripherals.
Some local travel may be required.

---------------------

Please attach resume, cover letter and salary expectations and send to careers @ 403tech.com

Work remotely

Job Type: Full-time

Pay: $50,000.00-$60,000.00 per year

Benefits:

Extended health care

Ability to commute/relocate:

Calgary, AB: reliably commute or plan to relocate before starting work (required)

Experience:

Technical support: 3 years (required)
onsite: 3 years (required)

Work Location: Hybrid remote in Calgary, AB

Quick apply

Refine Your Search

land analyst, calgary jobs in calgary, ab

Support Analyst II

Lab Technologist

Journeyman and Apprentice Electricians

Manager Accounting Policy

Instrumentation Technician Journeyperson- CNRL Horizon Fall TA

Senior Auditor

Next Gen Women in Energy: Career Discovery Day

Licensed Electricians and Apprentices - Commercial Projects- Calgary & Area

Junior High ELA /Humanities

STEM Specialist

Intermediate & Senior Electrical & Control Designers

Experienced Utility Locator

Conveyancer

Pharmacist (Forest Lawn)

Associate Dentist | Calgary, AB

Residential Carpenters - FRAMERS - Year Round

Senior Contracts Landman

Heavy Equipment Maintenance Superintendent (Fort Hills)

Bilingual Automotive Fixed Ops Software Trainer

Millwright Journeyperson - CNRL Horizon Fall TA

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