Calgary, Ab Technical support team leader Jobs – 831 Openings This Week

General Manager - Operations
Total Communication Services Inc. —Calgary, AB
- $120,000 a year
- Full-time
- Management
- English
- High school diploma or GED
- Dental care
Quick apply
Sales Development Representative (SDR) – Automation & Robotics
MicroWatt Controls —Calgary, AB
- $70,000–$100,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Profit sharing
- Dental care
Quick apply
Project Manager/Engineer
Baymag Inc. —Calgary, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
- Dental care
- Paid time off
Quick apply
9d
Journeyman HVAC Technician
ATCO Frontec —Calgary, AB
- Weekends as needed
- Travel
- In-person
- Communication skills
- Dental care
- Employee assistance program
Quick apply
Hearing Aid Specialist or Audiologist
Amplifon —Calgary, AB
- $80,000–$110,000 a year
- Full-time
- Windows
- Microsoft Office
- Master's degree
- Designated paid holidays
- Dental care
Quick apply
Business Development Specialist - Electrical
Graybar —Calgary, AB
- Sales
- Salesforce
- Organizational skills
- Profit sharing
- Disability insurance
Controller
Carbon Capture Reclaiming Services Ltd. —Calgary, AB
- $110,000–$120,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Accounting
- QuickBooks
Quick apply
Business Development Manager, Industrial Power Solutions
Jereh (NAG) North American Group —Calgary, AB
- Full-time
- CRM software
- Sales
- Engineering
- Dental care
- Paid time off
Quick apply
Journeyman Aluminum Welder
ICE WESTERN SALES LTD. —Calgary, AB
- $35–$40 an hour
- Full-time
- High school diploma or GED
- Mechanical knowledge
- Disability insurance
- Dental care
Quick apply
2d
Hearing Aid Specialist or Audiologist (Calgary Area)
AMERICAS - Canada —Calgary, AB
- $80,000–$110,000 a year
- Full-time
- Windows
- Microsoft Office
- Master's degree
- Designated paid holidays
- Dental care
Quick apply
Mechanical Engineer-Structural Weldments
HMFT Inc —Calgary, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
- Dental care
Quick apply
Life Insurance Agent - LLQP License Required - Remote
Specialty Life Insurance —Alberta
- $40,000–$160,000 a year
- Full-time
- Remote
- Sales
- Customer service
- Retail sales
- Dental care
- Work from home
Quick apply
Business Development Manager
REV Engineering Ltd. —Calgary, AB
- Full-time
- Hybrid work
- Customer service
- Engineering
- English
- Disability insurance
- Dental care
Quick apply
Precast Structural Project Coordinator
Kassian Dyck & Associates —Calgary, AB
- $60,000–$90,000 a year
- Overtime
- Engineering
- APIs
- Construction
- Dental care
- Vision care
Quick apply
Intermediate Accountant
SUMMIT, An Earth Services Company —Calgary, AB
- Full-time
- Microsoft Excel
- ERP systems
- Finance
Quick apply
6d
Senior Building Operator
University of Calgary Properties Group LTD. —Calgary, AB
- Full-time
- Customer service
- Maintenance
- Plumbing
- Disability insurance
- Dental care
Quick apply
Trades Recruiter
Phoenix Industrial —Alberta
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Wellness program
- Dental care
Quick apply
Project Lead - Field Services
Sunbelt-Solomon Services —Calgary, AB
- Weekends as needed
- Windows
- Microsoft Office
- Computer skills
- Dental care
- Vision care
Quick apply
Manager, Civil Engineering
City of Chestermere —Calgary, AB
- $140,000–$150,000 a year
- Full-time
- PMP
- Writing skills
- Engineering
- Disability insurance
- Relocation assistance
Manager, Civil Engineering
City of Chestermere —Alberta
- $140,000–$150,000 a year
- Full-time
- PMP
- Writing skills
- Engineering
- Disability insurance
- Relocation assistance

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technical support team leader jobs near calgary, ab

General Manager - Operations

Total Communication Services Inc.
Calgary, AB

Quick apply

Job details

Permanent | Full-time
$120,000 a year

Qualifications

ConnectWise
Management
English
High school diploma or GED
Continuous improvement
Leadership
Communication skills

Full job description

About TotalComm

TotalComm is a proudly Canadian, Indigenous owned managed technology company serving businesses nationwide since 1996. We deliver voice, connectivity, structured cabling, and physical security solutions with a strong focus on relationships, service quality, and long-term partnerships.

We are entering a stage of rapid growth, and we’re investing in leadership to ensure our operations, teams, and customer experience scale the right way.

Role Overview

The General Manager is a newly created leadership role responsible for the overall performance, alignment, and operational maturity of TotalComm’s Sales, Customer Care, and Support teams.

Reporting directly to ownership, the General Manager is a leader of people, process, and execution, translating business plans into daily action, strengthening collaboration across teams, and ensuring the organization is positioned to support rapid, sustainable growth.

This is a leader-only role, focused on enabling teams to succeed through clarity, accountability, and strong leadership. Technical fluency is an asset, but success in this role is driven by people leadership, operational discipline, and execution excellence.

Key Responsibilities

Leadership & Culture

Serve as the primary people leader for Sales, Customer Care, and Support teams.
Build a people-first, high-accountability culture rooted in trust, clarity, and collaboration.
Coach, mentor, and support managers and team members to reach their full potential.
Set clear expectations and maintain consistent performance management.
Drive team engagement, alignment, and ownership through visible, hands-on leadership.

Operational Execution & Business Management

Translate ownership direction and business plans into clear, executable priorities.
Own day-to-day operations across customer-facing and revenue-generating teams.
Identify gaps, inefficiencies, or friction and implement practical process improvements.
Act as the escalation point for complex internal or customer issues.
Ensure the organization operates smoothly, efficiently, and consistently.

Sales Leadership & Enablement

Lead and support the sales team to achieve revenue and growth targets.
Ensure consistent use of a structured, repeatable sales process.
Maintain visibility and accountability around pipeline health and forecasting.
Strengthen collaboration between Sales, Customer Care, and Support to ensure seamless customer transitions.

Customer Experience & Support Oversight

Champion a customer-first mindset across all teams.
Ensure support and customer care teams deliver timely, high-quality service.
Monitor service performance, response times, and customer experience metrics.
Drive continuous improvement in service delivery and customer communication.

Process, Systems & Accountability

Create, document, and enforce standard operating procedures.
Track KPIs and operational metrics to support performance and decision-making.
Build structure and discipline without unnecessary complexity.
Support scalability by ensuring processes are repeatable, clear, and resilient.

Qualifications & Experience

5+ years of leadership experience in operations, general management, or multi-team leadership roles.
Proven success leading both sales and service-oriented teams.
Strong people leadership skills with a coaching and development mindset.
Experience improving operational maturity in a growing organization.
Comfort operating between strategy and execution.
Technically fluent; telecom or technology experience is an asset.
Excellent communication, organization, and follow-through.
Experience with CRM/PSA platforms such as ConnectWise is beneficial.
Willingness to travel occasionally within Canada to support distributed teams.

What Success Looks Like

Teams are aligned, engaged, and accountable.
Growth is supported by strong execution and operational discipline.
Sales, Customer Care, and Support function as one cohesive organization.
Customers experience consistent, high-quality service.
Ownership can focus on strategy, confident that execution is handled.
The business scales without sacrificing culture or customer experience.

Pay: $120,000.00 per year

Benefits:

Dental care
On-site parking

Ability to commute/relocate:

Calgary, AB: reliably commute or plan to relocate before starting work (required)

Application question(s):

Given the leadership scope and growth objectives of this General Manager position, what are your annual salary expectations to take on this level of responsibility?

Education:

Secondary School (preferred)

Experience:

Management: 5 years (required)

Language:

Fluent English (required)

Location:

Calgary, AB (required)

Willingness to travel:

25% (required)

Work Location: In person

Quick apply

Refine Your Search

technical support team leader jobs in calgary, ab

General Manager - Operations

Sales Development Representative (SDR) – Automation & Robotics

Project Manager/Engineer

Journeyman HVAC Technician

Hearing Aid Specialist or Audiologist

Business Development Specialist - Electrical

Controller

Business Development Manager, Industrial Power Solutions

Journeyman Aluminum Welder

Hearing Aid Specialist or Audiologist (Calgary Area)

Mechanical Engineer-Structural Weldments

Life Insurance Agent - LLQP License Required - Remote

Business Development Manager

Precast Structural Project Coordinator

Intermediate Accountant

Senior Building Operator

Trades Recruiter

Project Lead - Field Services

Manager, Civil Engineering

Manager, Civil Engineering

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