Cambridge, On Customer experience leader Jobs – 880 Openings This Week

Inside Sales Representative
Latem Industries —Cambridge, ON
- From $50,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Dental care
- Paid time off
Quick apply
Automotive Licensed Technician
Cambridge Ford —Cambridge, ON
- $36.50–$54.00 an hour
- Full-time
- Maintenance
- In-person
- Automotive diagnostics
- Store discount
- Disability insurance
Quick apply
GEC - Networks Operations Manager
Grote Industries —Waterloo, ON
- $90,000–$120,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
- Dental care
- Paid time off
Quick apply
Automotive Service Manager
Kitchener Nissan —Kitchener, ON
- $110,000–$165,000 a year
- Full-time
- High school diploma or GED
- Organizational skills
- In-person
Quick apply
Heavy Equipment Technician
Sarens Canada —Ayr, ON
- From $55.44 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
NetSuite Service Delivery Consultant
Elim Solutions —Ontario
- $100,000–$120,000 a year
- Full-time
- Remote
- Computer Science
- Sales
- ERP systems
Quick apply
Branch Manager
Conduxit —Guelph, ON
- $75,000–$85,000 a year
- Full-time
- Management
- Sales
- Business development
- Store discount
- Profit sharing
Quick apply
Head of Service
Deep Trekker Inc. —Kitchener, ON
- $110,000–$130,000 a year
- Full-time
- Sales
- ERP systems
- Bachelor's
- Dental care
Quick apply
4d
Department Manager, Food Services- Northern Canada 16175321
Northern / NorthMart —Ontario
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance
Quick apply
Financial Services Manager
Forbes GM —Waterloo, ON
- $150,000–$200,000 a year
- Full-time
- Sales
- High school diploma or GED
- Employee assistance program
Quick apply
Sales Representative
Bast Home Comfort —Cambridge, ON
- $40,000–$50,000 a year
- 8 hour shift
- Sales
- Customer service
- High school diploma or GED
Quick apply
Director of WAHA Queens Health Education Campus Initiative, Moose Factory & Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $70.42–$84.19 an hour
- Full-time
- Supervising experience
- Project management
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
6d
Track & Infrastructure Manager - Keolis Grand River
Keolis Canada —Waterloo, ON
- Weekends as needed
- PMP
- Engineering
- Maintenance
Quick apply
Material Handler/Order Picker
Custom Building Products —Cambridge, ON
- $23–$24 an hour
- Full-time
- Heavy lifting
- Basic math
- Forklift
- Disability insurance
- Dental care
Quick apply
Experienced Retail Store Manager - Northern Ontario 16517309
Northern / NorthMart —Ontario
- $52,020–$77,520 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
Fitters Metal Fabrication - Highly Experienced Applicants Only 4+ years
Oskam Welding & Machine Ltd. —Guelph, ON
- $30–$35 an hour
- Overtime
- English
- Welding
- In-person
- Disability insurance
- Dental care
Quick apply
7d
Bilingual Mortgage Underwriter
Sequence Capital —Ontario
- $80,000–$100,000 a year
- Full-time
- Remote
- Bilingual
- Sales
- English
- Dental care
- Paid time off
Quick apply
Payroll Manager
Vertical Staffing Resources —Waterloo, ON
- $80,000–$95,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Business
- Accounting
- Dental care
- Employee assistance program
Quick apply
Equipment Trainer & Evaluator
OSG Inc. —Kitchener, ON
- $23–$29 an hour
- Full-time
- Forklift
- Travel
- Manufacturing
Quick apply
8d
Service Manager
Forbes GM —Waterloo, ON
- $80,000–$140,000 a year
- Full-time
- High school diploma or GED
- Business
- Leadership
- Dental care
Quick apply
11d

I want to receive the latest job alerts for customer experience leader in cambridge, on

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience leader jobs near cambridge, on

Inside Sales Representative

Latem Industries -
Cambridge, ON

Quick apply

Job details

Permanent | Full-time
From $50,000 a year

Qualifications

CRM software
Pricing
Microsoft Excel
Sales
ERP systems
Inside sales
Organizational skills
Account management
Communication skills
Mechanical knowledge

Full job description

Latem industries is a manufacturing facility located on Struck Court in Cambridge Ontario. We are a leader in mass metal finishing and industrial coatings. If you are looking for a great company that offers company paid benefits at 1 month (must have OHIP to qualify for benefits), 3 paid sick days a year, uniforms, safety shoes, a bonus program, a healthy living spending account, and even a Coin Reward Program, then look no more.

We have one position available for an Inside Sales Representative on the day shift. THE APPLICANT MUST BE AVAILABLE TO WORK 6:30am-3pm MONDAY TO FRIDAY. References will be verified thru your past manager or supervisor.

Position Overview

Latem Industries is seeking a highly motivated, detail-oriented Inside Sales Representative to join our team in Cambridge.

In this role, you will serve as the primary internal point of contact for new and existing customers. You will bridge the gap between our customers' production needs and our operations team, managing the quoting process, analyzing part specifications, and driving revenue growth through proactive account management. The ideal candidate possesses a mix of sharp communication skills, strong understanding of lead campaigns and online presence and a strong mechanical aptitude to comprehend complex industrial finishing processes.

Key Responsibilities

1. Estimating, Quoting & RFQs

· Manage the end-to-end Request for Quote (RFQ) process for diverse finishing services (e.g., e-coating, powder coating, shot blasting, tumbling, and ultrasonic cleaning).

· Analyze customer blueprints, part drawings, and technical specifications to determine surface area, masking requirements, and processing complexity.

· Collaborate closely with operations, chemistry, and plant management to calculate accurate processing times, material usage (e.g., paint, chemistry, media), and labor costs.

· Utilize internal pricing models and software to generate and deliver highly competitive, accurate, and profitable quotes to customers.

2. Account Management & Customer Solutions

· Act as the main point of contact for incoming sales inquiries via phone, lead generating, email, and walk-ins, providing exceptional technical customer service.

· Qualify inbound leads by identifying the customer's specific finishing challenges (e.g., rust removal, corrosion resistance, paint adhesion, deburring) and recommending the appropriate Latem service.

· Follow up cross-functionally on submitted quotes to secure orders, overcome objections, and understand market pricing trends.

· Proactively reach out to new, dormant or low-volume customers to uncover new volume or shifting production needs.

3. Sales Operations & Production Liaison

· Coordinate with the logistics and production teams to ensure customer delivery timelines, packaging requirements, and quality expectations (e.g., automotive or heavy equipment standards) are met.

· Document all sales activities, generate funnels, communication notes, and customer data accurately within the company CRM/ERP system.

· Assist in troubleshooting customer quality or delivery issues alongside the Quality Assurance department, ensuring swift resolution and excellent relationship retention.

Qualifications & Experience

· Experience: 2–5 years of inside sales, estimating, or customer account management experience in a manufacturing, industrial, or automotive tier-supplier environment. Experience specifically within the metal finishing, heat treating, plating, or coatings industry is highly preferred.

· Technical Aptitude: Ability to read and interpret basic technical drawings, blueprints, and engineering specifications. Familiarity with metal types (steel, aluminum, cast iron) and finishing concepts is a massive asset.

· Communication: Strong verbal and written communication skills. You must be comfortable explaining technical processes, negotiating pricing, and handling challenging customer timelines over the phone.

· Software Skills: Proficiency with ERP/CRM systems and advanced proficiency in Microsoft Excel (for pricing sheets and data tracking).

· Attributes: High organizational skills with the ability to manage 20+ active quoting files simultaneously without losing attention to detail.

The salary is $50,000/year, plus a commission of 2% of any new growth of the gross sales that you acquire. (Does not include recurring sales, acquisition sales, equipment sales or plastico sales) The commission period will be October 1st to September 30th, on an annual basis. The commission will be calculated current year over the previous year and will be paid out annually (with the corresponding vacation pay) on the second pay in October each year.

Latem Industries also offers company paid benefits (dental, prescriptions, vision, massage, mental health etc), a generous uniform allowance, a safety shoe allowance, 3 paid sick days a year, an Employee Reward Program and even a Healthy Living Spending Allowance to support your physical and mental health. We also have other appreciation events like employee lunches every 3 months, monthly draws to win a paid day off, $25 for your birthday and lots more!

We appreciate the interest of all applicants, but will only interview candidates whose skills, experience and qualifications best meet the requirements of the position.

We are committed to equity in employment and equitable hiring practices. We will make reasonable accommodation (must be requested), based on any of the human rights protected grounds, to support candidates to participate in the hiring process. This job ad is available in alternate formats upon request.

To apply: Please apply thru this ad.

Job Types: Full-time, Permanent

Pay: From $50,000.00 per year

Benefits:

Dental care
Employee assistance program
Extended health care
Life insurance
Paid time off
RRSP match
Vision care

Work Location: In person

Quick apply

Refine Your Search

customer experience leader jobs in cambridge, on

Inside Sales Representative

Automotive Licensed Technician

GEC - Networks Operations Manager

Automotive Service Manager

Heavy Equipment Technician

NetSuite Service Delivery Consultant

Branch Manager

Head of Service

Department Manager, Food Services- Northern Canada 16175321

Financial Services Manager

Sales Representative

Director of WAHA Queens Health Education Campus Initiative, Moose Factory & Moosonee, ON

Track & Infrastructure Manager - Keolis Grand River

Material Handler/Order Picker

Experienced Retail Store Manager - Northern Ontario 16517309

Fitters Metal Fabrication - Highly Experienced Applicants Only 4+ years

Bilingual Mortgage Underwriter

Payroll Manager

Equipment Trainer & Evaluator

Service Manager

I want to receive the latest job alerts for customer experience leader in cambridge, on

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected