Coquitlam, Bc Case manager Jobs – 15 Openings This Week

Apprentice Services Case Manager
Douglas College —Coquitlam, BC
- $31.53–$34.13 an hour
- Full-time
- Hybrid work
- Microsoft Office
- High school diploma or GED
- Dental care
File Clerk, Admin-Case Management
Squamish Nation —North Vancouver, BC
- $53,788–$67,235 a year
- Full-time
- Microsoft Office
- Administrative experience
- High school diploma or GED
- Dental care
Quick apply
C193 - Case Manager - (Full Time)
Phoenix Society —Surrey, BC
- $33.49–$35.31 an hour
- Full-time
- Microsoft Word
- Writing skills
- English
11d
Case Manager, Housing (Permanent, Full-Time)
Union Gospel Mission —Vancouver, BC
- $28.96–$31.64 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- English
- Dental care
- Tuition reimbursement
Quick apply
Case Manager
Neil Squire Society —Burnaby, BC
- $50,000–$55,000 a year
- Full-time
- Experience working with individuals with disabilities
- Computer literacy
- Bachelor's
Quick apply
Case Social Worker
Squamish Nation —North Vancouver, BC
- $80,026–$120,040 a year
- Weekends as needed
- Writing skills
- Microsoft Office
- Databases
- Dental care
Quick apply
Immigration Case worker
NS Surrey Immigration Solutions —Surrey, BC
- $19.00–$22.50 an hour
- Full-time
- CRM software
- English
- Microsoft Office
Quick apply
2d
Senior Case Management and Admin File Clerk
Squamish Nation —North Vancouver, BC
- $47,000–$66,000 a year
- Full-time
- Administrative experience
- High school diploma or GED
- Mentoring
- Dental care
Quick apply
Sexual Health and Blood Borne Infections Social Worker, Public Health - Surrey
Fraser Health —Surrey, BC
- $44.85–$56.02 an hour
- Full-time
- Nursing
- Bachelor's
- Discharge planning
Social Worker, Housing & Aftercare (Permanent, Full-Time)
Union Gospel Mission —Vancouver, BC
- $35.20–$38.46 an hour
- Full-time
- Experience working with children
- Bachelor's
- Case management
- Dental care
- Tuition reimbursement
Quick apply
Social Worker (Temporary)
Langley Lodge —Langley, BC
- $44.18 an hour
- Part-time
- Microsoft Office
- Bachelor's
- Case management
Quick apply
Social Worker
British Columbia Centre for Excellence —Vancouver, BC
- $44.85–$56.02 an hour
- Full-time
- Word processing
- Research
- Master's degree
- Employee assistance program
Social Worker (MSW), Child & Adolescent Psychiatric Stabilization Unit (CAPSU), Adolescent Psychiatric Unit (APU)
Fraser Health —Surrey, BC
- $44.85–$56.02 an hour
- Full-time
- Research
- Master's degree
- Experience working with children
Indigenous Social Worker, MHSU
Fraser Health —Surrey, BC
- $44.85–$56.02 an hour
- Part-time
- Bachelor's
- Case management
- Computer skills

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Apprentice Services Case Manager

Douglas College -
Coquitlam, BC

Apply Now

Job details

Full-time
$31.53–$34.13 an hour

Qualifications

Case file maintenance
Call center experience
Coaching
Case management software
Process improvement
Quality management
ISO 9001
Microsoft Office
High school diploma or GED
Client services
Customer service orientation
Client interaction

Full job description

JOB OPPORTUNITY

Position Information

Location

Coquitlam Campus

Salary Range

$31.53 to $34.13 per hour. Salary is based on education and experience.

The Opportunity

The Apprentice Case Manager (ACM) is part of a dynamic team of professionals who provide client-centered, Apprentice Case Management Services. The ACM is the first point of contact for BC Apprentices and will provide applicants with information about WorkBC Apprentice Services, coach Apprentices through the completion of their financial applications, approve applications and complete payment schedule. They will provide exceptional client-centered service on a consistent basis to all stakeholder groups.

WHO WE ARE

Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better.

Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.

WHAT WE OFFER

We offer the opportunity to do what you do best in an inclusive, collaborative and collegial environment. At Douglas, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth, and development, as well as a safe and respectful workplace.

Transit-accessible campuses
Hybrid work arrangements for eligible positions
Competitive salaries
Excellent Health and Dental Benefits for eligible positions
Defined-Benefit Pension Plan for eligible positions
Professional Development funding
Access to our Fitness Centres and Classes

For more benefits information, click here!

WHAT IT TAKES

RESPONSIBILITIES:

Follows Work BC guidelines to determine eligibility for apprentice financial supports;
Informs, implements and ensures compliance with policies pertinent to financial supports provided by WorkBC and Douglas College;
Guides and explains the application process by showing or explaining to the apprentice how to apply online and what to expect throughout the process;
Reviews applications to verify completeness;
Determines eligibility and appropriate financial supports, creates Client file in the province’s Integrated Case Management system (ICM), notifies Client, and processes financial supports;
Confirms attendance at training institutions both within and outside of BC;
Confirm EI eligibility using the federal Employment Insurance Business Information System (EIBIS);
Manages critical control for each client in relation to course start and end dates, receipt of financial supports, withdrawals and refund policies;
Works in partnership with the Quality Assurance Specialist to ensure documentation is accurate, identifies problem areas and recommends business process improvements;
Documents contact interactions, records details, complaints, comments and actions taken into ICM;
Maintains current knowledge of all WorkBC Apprenticeship Policy, course offerings, start/end dates, and complexities in regards to the application process;
Communicates difficult information to Clients and diffuses situations with Clients who may be agitated and distressed, referring as appropriate; and
Identifies clients in crisis and follows established protocols to ensure the safety of the client and mitigate the risk.

Additional Duties:

Participates in the maintenance of Douglas College’s Quality Management System (ISO 9001:2015); and
Performs other duties as assigned.

To Be Successful In This Role You Will Need:

Grade 12 completion (Degree or diploma an asset);
Proven experience providing customer service excellence and resolving issues both in a call Centre and virtual service environments;
Demonstrated ability to interpret and apply policies or legislation;
Experience building and maintaining effective partnerships with stakeholders;
A professional, positive, and energetic attitude;
Ability to thrive in a fast paced, constantly evolving environment;
Strong attention to detail with the ability to make decisions, establish priorities, work to deadlines, and maintain well documented records;
Proficiency in Microsoft Office (intermediate or higher);
Knowledge and experience with ICM an asset;
Flexibility to work varied hours, including evenings and Saturdays;
Ability to foster positive and inclusive work environment with colleagues and clients from diverse backgrounds;
Integrity, initiative, and commitment to ongoing professional development;
Strong collaboration skills to work effectively within an interdisciplinary team to support program outcomes; and
Satisfactory Criminal Record Check.

Additional Information

This is a full-time contract position (35 hours per week) and will be based out of the Douglas College Coquitlam Campus. The WorkBC Apprentice Services Case Manager role requires the ability to work flexible hours that include some evenings (until 7pm) and Saturdays. The anticipated period of the contract will be August 17, 2026 to March 31, 2027.

Posting Number

02809SA

Position Title

Apprentice Services Case Manager

Anticipated Start Date

08/17/2026

End Date

03/31/2027

Needs a Criminal Records Check

Yes

How To Apply

Open Date

08/04/2026

Close Date

Open Until Filled

Yes

Maximum Number of References

Minimum Number of References

Equity Statement

Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.

Important Note

Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying.

All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume.

At Douglas College, we believe in a personal touch and the importance of genuine interactions. Every application is carefully reviewed by a member of our team without the use of AI tools.

Apply Now

Refine Your Search

case manager jobs in coquitlam, bc

Apprentice Services Case Manager

File Clerk, Admin-Case Management

C193 - Case Manager - (Full Time)

Case Manager, Housing (Permanent, Full-Time)

Case Manager

Case Social Worker

Immigration Case worker

Senior Case Management and Admin File Clerk

Sexual Health and Blood Borne Infections Social Worker, Public Health - Surrey

Social Worker, Housing & Aftercare (Permanent, Full-Time)

Social Worker (Temporary)

Social Worker

Social Worker (MSW), Child & Adolescent Psychiatric Stabilization Unit (CAPSU), Adolescent Psychiatric Unit (APU)

Indigenous Social Worker, MHSU

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