Cornwall, On Customer experience representative Jobs – 7 Openings This Week

Customer Service Representative
CANADA CARTAGE —Cornwall, ON
- Microsoft Outlook
- English
- Organizational skills
Quick apply
Customer Service Representative / Customer Care Associate
Linde —Cornwall, ON
- $50,000–$55,000 a year
- Full-time
- English
- High school diploma or GED
- Data entry
Planet Fitness - Member Services Representative - Part Time - Cornwall
960 Brookdale Cornwall Fitness LP —Cornwall, ON
- $17.60 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Data entry
Quick apply
Planet Fitness - Overnight Member Services Representative - Part Time - Cornwall
960 Brookdale Cornwall Fitness LP —Cornwall, ON
- $17.60 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Data entry
Quick apply

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Customer Service Representative

CANADA CARTAGE -
Cornwall, ON

Quick apply

Job details

Qualifications

French
Microsoft Outlook
Client inquiry handling
English
Transportation management systems
Transportation management
Client services
Customer relationship management
Customer service orientation
Organizational skills
Customer support
Freight
Communication skills
Client interaction
Shipping documentation

Full job description

Customer Service Representative

Company: Seaway Express (A Division of Canada Cartage)

Location: 605 Boundary Road, Cornwall, ON

Join Our Team!

Seaway Express is seeking a motivated, customer-focused Customer Service Representative to join our team in Cornwall, Ontario. As a trusted transportation provider serving Eastern Ontario and Western Quebec, we pride ourselves on delivering exceptional service to our customers. If you thrive in a fast-paced environment, enjoy problem-solving, and are passionate about providing outstanding customer service, we would love to hear from you.

Key Responsibilities

Respond to customer inquiries by phone and email in a professional and timely manner.
Track and trace shipments while providing accurate updates to customers.
Resolve customer concerns and shipment issues with a positive, solution-focused approach.
Lead on all OS&D of delivered freight
Enter and maintain accurate shipment information within the transportation management system (TMS).
Review and audit customer freight rates to ensure billing accuracy and compliance with customer pricing agreements.
Verify shipment details, accessorial charges, fuel surcharges, prior to invoicing.
Prepare shipping documentation and process customer requests.
Build and maintain strong relationships with customers through exceptional service.
Support other administrative and operational duties as required.

Qualifications

Previous customer service experience, preferably in the transportation or logistics industry.
Excellent verbal and written communication skills.
Bilingual (English and French) an asset
Strong organizational skills with the ability to manage multiple priorities.
Proficiency with Microsoft Office (Outlook, Excel, and Word).
Experience with transportation management software is considered an asset.
Strong attention to detail and problem-solving abilities.
Ability to work independently while contributing to a collaborative team environment.

What We Offer

Competitive compensation.
Comprehensive benefits package.
Opportunities for growth and development.

Why Seaway Express?

At Seaway Express, our people are our greatest asset. We are committed to providing exceptional service to our customers while creating a positive, respectful workplace where employees can build rewarding careers.

If you're looking for an opportunity to make a difference and grow with an industry leader, we encourage you to apply.

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customer experience representative jobs in cornwall, on

Customer Service Representative

Customer Service Representative / Customer Care Associate

Planet Fitness - Member Services Representative - Part Time - Cornwall

Planet Fitness - Overnight Member Services Representative - Part Time - Cornwall

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