Courtenay, Bc Technical support specialist 2 Jobs – 11 Openings This Week

Technical Support Specialist 2
Surrey Police Service —Headquarters, BC
- $46.89–$53.04 an hour
- Full-time
- Maintenance
- In-person
- Disability insurance
- Dental care
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Business Developer 4
BC Hydro —British Columbia
- $131,100–$165,800 a year
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Project management
Vegetation Coordinator (Various Locations)
BC Hydro —British Columbia
- $86,000–$92,600 a year
- Full-time
- Bachelor's
- Driving
- Quality Control
Detective Constable – Cybercrime Team, Investigation Services Bureau
Surrey Police Service —Headquarters, BC
- On call
- Computer Science
- Databases
- Organizational skills
Growth Marketing Lead
Midnight Marketing —Canada
- $70,000 a year
- Full-time
- Remote
- Team management
- Quality Control
- Recruiting
- Flextime
Technical Support Supervisor - Automotive
EBlock Inc. —Canada
- $60,000–$80,000 a year
- Full-time
- Remote
- Data analysis skills
- Analysis skills
- Human resources
- Dental care
- Paid time off

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Technical Support Specialist 2

Surrey Police Service
Headquarters, BC

Apply Now

Job details

Full-time
$46.89–$53.04 an hour
2 days ago

Qualifications

Desktop support
Customer communication
Defect resolution root cause analysis
Incident management
SCCM
Client communication
Maintenance
Client services
Customer service orientation
Customer support
Root cause analysis
Client interaction

Full job description

Job Title
Technical Support Specialist 2
Job ID
SPS00526
Business Unit
Surrey Police Service
Job Location
Canada / British Columbia / SPS Headquarters
Posted Until
09-25-2026

Job Details

Technical Support Specialist 2

Temporary, Full Time (Up to 12 months)

Surrey Police Service (SPS) is Surrey’s new municipal police agency. On November 29, 2024, SPS became the police of jurisdiction, and assumed responsibility and command for policing and law enforcement in Surrey. SPS is working to redefine policing with innovative new approaches and community-based solutions. It’s an exciting time as SPS continues to expand our team with talented people who want to help shape the future of policing in Surrey. To date we’ve hired over 550 police officers and over 450 civilian support staff and will grow to be one of the largest independent police services in Canada. Since day one, SPS has been intentional about building a culture that is inclusive, respectful and supportive, with a strong focus on employee wellness and career development.

POSITION OVERVIEW

Surrey Police Service (SPS) has an exciting opportunity for a temporary Technical Support Specialist 2 to join our Information Management and Technology Division, within the Corporate Services Bureau. In this role the successful candidate will provide tier 1 & 2 clients support, such activities include completing incident & service requests, investigating performance issues, and troubleshooting communication problems on end-point devices. As a valued member of the team, the successful candidate will also participate in the development of business rules, procedures, and end-user documentation, enabling us to deliver outstanding and repeatable customer service experience.

Currently, the position is scheduled to run for up to 12 months (approximately). The duration of the term may be shortened or extended based on operational needs.

Schedule / Hours of Work

This is an on-site position and the anticipated schedule for this position is 7 hours/35 hours per week a day. Please note, the hours are subject to change based on operational needs and adherence to the Collective Agreement.

RESPONSIBILITIES

Installs, configures, documents, and maintains end-user hardware, software, and services.
Investigates, assesses, mitigates, and resolves routine or complex software, hardware, and communication problems on computers, printers, peripherals, and productivity technologies.
Isolates and resolves functional and performance issues.
Assists with designing customer experience focused solutions by defining standards and best practices.
Creates, updates, and oversees reports for a technical, management stakeholder, or end user audience
Consults and collaborates with appropriate technical and business resources to resolve problems.
Interacts with others within IT division, client representatives, customers, vendors, IT partners, and other SPS clients.
Communicates routine information with external organizations including vendors.
Estimates work effort and duration for planning or budgeting purposes.
Prioritizes and schedules work to complete assignments and resolve problems on time.
Acts as a resource for project work.
Performs other related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

Ability to communicate effectively both orally and in writing.
Ability to establish and maintain effective working relationships.
Ability to plan and organize work to meet deadlines and achieve project objectives.
Ability to apply a work around, improvise, or conduct a root cause analysis.
Ability to stay current with industry trends and technologies, an aptitude for learning.
Ability to advise clients in a professional manner and explains technical info in an understandable way.
Experience using Microsoft System Center Configuration Manager (SCCM) to perform tasks such as imaging computers, deploying applications, and hardware/software inventory reporting.

QUALIFICATIONS

Diploma in IT or related field.
Three years of related experience.
An acceptable equivalent combination of education and experience.
All applicants must obtain and maintain the required police security clearance throughout their employment with SPS.

BENEFITS & COMPENSATION

Surrey Police Service offers a comprehensive benefits package, including extended health and dental coverage, a defined benefit pension through the Municipal Pension Plan (after 12 months), generous vacation entitlements, and ongoing professional development. Employees also benefit from short-term disability coverage, travel and life insurance, discounted access to City of Surrey recreation facilities, and a dedicated Employee Services team providing personal and family support. With a strong focus on well-being, career growth, and work-life balance, SPS is committed to fostering a supportive and rewarding workplace. Note – The aforementioned benefits only apply to eligible temporary full-time (greater than six months) positions within SPS.

This is a unionized position, represented by CUPE 402.
The compensation range is $46.89/hour - $53.04/hour (pay grade 25) based on 2026 rates.

Applications must be submitted through our online Careers page. This posting will remain open until 11:55pm on September 25th, 2026; however, applications will be reviewed on an ongoing basis. We encourage interested candidates to apply as soon as possible, as the posting may close earlier if a suitable candidate is selected.

For updates on recruitment opportunities and other Surrey Police Service news, follow us on LinkedIn, Instagram, Facebook, and X (formerly Twitter).

Thank you for your interest in working with SPS. We pride ourselves on hiring members that model the mission, vision, and values of SPS through unquestioned integrity and sustaining a visible, credible, inclusive, and respected profile.

Apply Now

Refine Your Search

technical support specialist 2 jobs in courtenay, bc

Technical Support Specialist 2

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