Etobicoke, On Bilingual call centre agent Jobs – 11 Openings This Week

Bilingual Customer Experience Specialist
Canadian Appliance Source —North York, ON
- $20–$23 an hour
- Full-time
- Bilingual
- Google Suite
- Customer service
- Disability insurance
- Dental care
Quick apply
11d
Bilingual Call Centre Agent
Brink's Inc —Etobicoke, ON
- $28.84 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
Quick apply
7d
Call Centre Agent
Public Storage —Mississauga, ON
- From $18 an hour
- Full-time
- Bilingual
- Customer service
- English
- Work from home
Quick apply
Bilingual Online Billing & Support Agent - (French and English)
Indigo Books & Music —Toronto, ON
- Full-time
- Remote
- Bilingual
- Microsoft Excel
- Customer service
Quick apply
Bilingual Customer Service Representative
ARAG Legal Solutions Inc —Toronto, ON
- $50,000–$55,000 a year
- 8 hour shift
- Bilingual
- Customer service
- English
Quick apply
Bilingual Quality Assurance Analyst
Pizza Pizza —Etobicoke, ON
- From $20 an hour
- Part-time
- Remote
- Bilingual
- English
- Analysis skills
Quick apply
Supv Customer Service Div
Medline Industries —Mississauga, ON
- $65,800–$98,800 a year
- Weekends as needed
- Hybrid work
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Employee assistance program
Inside Sales Representative – Striker Bowling Solutions
splitsville —Oakville, ON
- Up to $70,000 a year
- Full-time
- Bilingual
- CRM software
- Casual dining restaurant
- Dental care
Renewal & Retention Specialist
CMLS Financial Ltd. —Toronto, ON
- $39,200 a year
- Hybrid work
- Bilingual
- Sales
- Customer service
- Dental care
- Employee assistance program
Quick apply
Risk Assessment Insurance Specialist
Royal Bank of Canada —Toronto, ON
- $55,000–$90,000 a year
- Full-time
- Bilingual
- Communication skills

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Bilingual Customer Experience Specialist
Canadian Appliance Source —North York, ON
Resolve and monitor Post-Delivery issues, including Return requests, warranty requests, parts & service, short shipments, returns, and refunds, ensuring timely…
$20–$23 an hour
Quick apply
11d
Monitoring Call Centre Operator -Bilingual (English/French)
Firetronics 2000 Inc. —Markham, ON
Handle all telephone calls efficiently and in a professional manner. Excellent telephone and communication skills. Diligently keep required records and files.
$20–$21 an hour
Quick apply

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Bilingual Customer Experience Specialist

Canadian Appliance Source -
North York, ON

Quick apply

Job details

Full-time
$20–$23 an hour
11 days ago

Qualifications

Bilingual
French
Google Suite
Google Docs
Customer service
Logistics
Communication skills
Time management

Full job description

Visit our company page to learn why you need to work for us: ca.indeed.com/cmp/Canadian-Appliance-Source/about

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will play a crucial part in delivering a best-in-class retail experience by ensuring operational excellence and resolving order-related issues efficiently.

If you excel at problem-solving, possess exceptional organizational and customer service skills, and thrive in a fast-paced, dynamic environment, we want to hear from you!

Job type: Full Time

Compensation: Commensurate with experience

On-site position

What we offer:

Company Paid Benefits: Extended Healthcare, Dental, Vision, Life Insurance, and Disability Insurance
Employee Referral Bonus (up to $500 per hire)
Employee Discount Pricing on Appliances
Goodlife/ Energie Cardio Membership discounts
Company Events
Great Company Culture
Career Growth Opportunities

*Ask your interviewer for more details*

What You’ll Be Doing! Your day-to-day will involve…

Resolve and monitor Post-Delivery issues, including Return requests, warranty requests, parts & service, short shipments, returns, and refunds, ensuring timely and accurate resolution
Proactively follow up with vendors and other stakeholders partners to track and resolve issues impacting orders shipped.
Manage exceptions to ensure smooth order resolution, collaborating with the Customer Care, Home Delivery and Sales teams to provide clear communication and prompt resolutions
Coordinate with internal departments (warehouse, logistics, etc.) and external partners (carriers, suppliers) to address returns, or item challenges.
Monitor and manage exceptions, escalating as needed to meet customer expectations
Process and track returns, including reviewing return requests, initiate warranty service calls, order parts replacement, and ensuring proper handling of returned items
Respond to customer inquiries regarding challenges, providing professional and empathetic support via the customer's preferred communication channel.[Email, Phone]
Action urgent issues, and defects, including shipping replacement parts as required
Maintain and update documentation for order resolution processes in a timely manner
Investigate root causes of order discrepancies, leveraging data to identify trends and recommend process improvements in collaboration with internal teams
At other companies, this role may be known as Customer Service Representative, Customer Support Specialist, Call Centre Agent, Client Services Representative, Customer Care Associate, or Support Agent. While the title may vary, the focus remains the same: delivering excellent support, resolving customer needs, and creating a positive experience at every interaction

What we are looking for:

Minimum of 2 years of experience in customer service, logistics, or order management roles.
Able to commute to office
Proficient in browser-based and mobile-based applications, including G-Suite (Sheets, Docs, Slides).
Strong multitasking and time management skills, with the ability to perform effectively under pressure in fast-paced environments.
Able to work both independently and collaboratively within a team.
Highly coachable, open to feedback, and dedicated to self-improvement.
Detail-oriented, organized, and meticulous in completing tasks.
Excellent problem-solving and critical-thinking skills, capable of making independent decisions when necessary.
Exceptional written and verbal communication skills (French language proficiency is required).
Adaptive to dynamic environments, responsive to shifting priorities, and quick to integrate new information.

We thank all those who apply, however only applicants chosen for an interview will be contacted. Candidates must be legally eligible to work in Canada without sponsorship.

Visit our company page to learn why you need to work for us: ca.indeed.com/cmp/Canadian-Appliance-Source/about

Canadian Appliance Source is an equal opportunity employer. We uphold and respect the requirements set forth in the Accessibility for Ontarians with Disabilities Act (2005) and its associated standards and regulations. Should you require accommodation during the recruitment and hire process, please notify us.

Job Type: Full-time

Pay: $20.00-$23.00 per hour

Benefits:

Company events
Disability insurance
Life insurance

Application question(s):

Where did you learn about this opportunity? (Indeed, Referral, Sponsored Job Ad, etc)

Experience:

customer service, logistics, or order management: 2 years (required)

Language:

French (required)

Work Location: In person

Quick apply

Refine Your Search

bilingual call centre agent jobs in etobicoke, on

Bilingual Customer Experience Specialist

Bilingual Call Centre Agent

Call Centre Agent

Bilingual Online Billing & Support Agent - (French and English)

Bilingual Customer Service Representative

Bilingual Quality Assurance Analyst

Supv Customer Service Div

Inside Sales Representative – Striker Bowling Solutions

Renewal & Retention Specialist

Risk Assessment Insurance Specialist

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