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Associate II Patient Safety Solutions, Remote Canada

Fortrea -
Toronto, ON

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Job details

Full-time
$67,000–$82,000 a year
23 hours ago

Qualifications

Computer operation
Defect resolution root cause analysis
Clinical research
Doctoral degree
Workplace safety policies
Corrective and preventive actions (CAPA)
English
Windows
Microsoft Office
Master's degree
Data entry software
Bachelor's
Driving
Data entry
Occupational Health and Safety (OHS) regulations
Typing
Data collection
Root cause analysis
Associate's degree
Standard operating procedures (SOPs)

Full job description

Job Description

Associate II, Patient Safety Solutions

Remote Based in Canada

Fortrea is currently seeking a remote based Associate II (Patient Safety Solutions) to perform clinical trial and post approval adverse event case processing. This role requires strong clinical knowledge as well as an understanding of the US Healthcare system.

This is a full-time, home-based position in Canada that will require willingness to work flexible hours as needed to meet business needs.

WHAT YOU WILL DO

You will be responsible for assisting with overall Clinical Safety and/or PSS operations associated with products including the entire adverse events process which may include safety data collected from clinical trials and/or post marketing setting (i.e., unsolicited reports). In addition, you will be responsible to provide all clients, both internal and external, with the appropriate quality of service in a safe and cost-effective manner. You will be expected to comply with the legal requirements of the Health & Safety at Work Act 1974, the COSHH regulations 1989 and the EC (European Commission) Directives 1992/3 as documented in the Company’s Health & Safety Manual.

Summary of Responsibilities:

Manage the receipt and processing of all adverse event reports reported either spontaneously from any source or from a clinical trial. This includes, but is not limited to:
Triage of incoming cases to prioritize for daily workflow management, including performing medical adjudication for event validity/seriousness/expectedness/listedness/causality using the WHO-UMC system in coordination with the medical review team.
Data entry of safety data onto adverse event database(s) and tracking systems.
Review of adverse events for completeness, accuracy and appropriateness for expedited reporting.
Write patient narratives, code adverse events accurately using MedDRA and determine listedness against appropriate label (for Marketed products, if applicable).
Identify clinically significant information missing from the reports and ensure its collection and follow-up
Ensure all cases that requiring expediting reporting to worldwide Regulatory Agencies and other required parties are processed swiftly and appropriately within required timelines.
Maintain a comprehensive understanding of Standard Operating Procedures (SOPs), Work Instructions (WI), guidance documents and directives associated with safety management, reporting and pharmacovigilance.
Support root cause analysis and CAPA plan development & implementation for identified quality issues as needed.
Support and/or participate in audits and inspections including the preparation as needed.
Demonstrate role-specific Core Competencies and company values on a consistent basis. Build and maintain good PSS relationships across functional units.
Undertake any other duties as needed.

Qualifications (Minimum Required):

Associate’s degree RN + 2 years of Safety experience *
BS/BA + 1 years of Safety experience *
MS/MA + 1 years of Safety experience *
PharmD + 1 years of Safety experience *

Safety experience includes actual experience processing AE/SAE reports, generating narratives, queries, working within safety databases, and experience with regulatory submissions.

Fortrea may consider relevant and equivalent experience in lieu of educational requirements.

Experience (Minimum Required):

Minimum of two years of pharmacovigilance (PV) work experience in Canada / US.
Advanced command of English language, including speaking, writing, and reading.
Proven expertise in processing U.S. post-approval cases is mandatory
Proficient with the Argus safety database.
Strong typing ability and familiarity with Microsoft Office Suite and Windows environment is advantageous.
Strong attention to detail with a high degree of accuracy.
Ability to work independently with minimal supervision
Good understanding of ICH guidelines and global regulatory requirements for the reporting of adverse events for both marketed and investigational products.

Work Environment:

Work is performed in an office environment with exposure to electrical office equipment.
Occasional drives to site locations with occasional travel both domestic and international.

Physical Requirements:

Frequently stationary for 6-8 hours per day.
Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
Occasional crouching, stooping, with frequent bending and twisting of upper body and neck.
Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.
Regular and consistent attendance.
Varied hours may be required.

Pay Range: CAD 67,000-82,000/ annually

Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

Application Deadline: September 5, 2026

Learn more about our EEO & Accommodations request here .

Apply Now

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