Etobicoke, On Reservation agent Jobs – 39 Openings This Week

Guest Services Agent - 1020
Vrancor —North York, ON
- $21.04 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Customer service
- Dental care
- Paid time off
Quick apply
7d
Guest Service Agent
Four Points & Element Toronto Airport —Mississauga, ON
- $23.34–$25.93 an hour
- Weekends as needed
- Hospitality
- Customer service
- Microsoft Office
- Dental care
Quick apply
Bilingual Reservations and Customer Service Representative (Hotel and Travel)
Jonview —Etobicoke, ON
- $43,500 a year
- Weekends as needed
- Hybrid work
- Bilingual
- Microsoft Word
- Hospitality
- Disability insurance
- Dental care
Quick apply
Pre-Construction Sales Representative – Join a High-Performing Real Estate Team
RE/MAX OPTIMUM —Mississauga, ON
- $40,000–$200,000 a year
- Part-time
- Sales
- Customer service
- Construction experience
Quick apply
14d
Guest Service Agent - Part Time
The Westin Toronto Airport Hotel —Toronto, ON
- $21.06–$23.40 an hour
- Part-time
- Writing skills
- Basic math
- English
- Profit sharing
- Dental care
Quick apply
Guest Services Agent
Ace Hotel Toronto —Toronto, ON
- $20.19 an hour
- Part-time
- Basic math
- English
- Microsoft Office
Quick apply
18h
Front Desk Agent
Stay Inn Hospitality —Etobicoke, ON
- $18–$19 an hour
- Part-time
- Google Suite
- Customer service
- Microsoft Office
Quick apply
5d
Reservationist (Full Time)
Park Hyatt Toronto —Toronto, ON
- $25.87 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Sales
- Dental care
- Tuition reimbursement
Front Desk Agent
Riu Toronto —Toronto, ON
- $27.19 an hour
- Full-time
- Bilingual
- Customer service
- Hotel
- Dental care
- Vision care
Quick apply
13d
PBX/Reservations Agent (Full-Time)
The Hazelton Hotel —Toronto, ON
- $21.26–$24.26 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Dental care
- Paid time off
Quick apply
11d
Call Centre Agent
Public Storage —Mississauga, ON
- From $18 an hour
- Full-time
- Bilingual
- Customer service
- English
- Work from home
Quick apply
Front Desk Agent
Homewood Suites by Hilton —Etobicoke, ON
- $18.00–$21.56 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
- Dental care
Quick apply
4d
Hotel Front Desk- Part-Time
Best Western PLUS Toronto Airport —Mississauga, ON
- $21–$22 an hour
- Weekends as needed
- Hospitality
- Customer service
- Hotel
Quick apply
Guest Service Agent
Residence Inn By Marriott Toronto Airport —Toronto, ON
- Part-time
- English
- Hotel
- Administrative experience
Quick apply
Front Desk Agent
Marriott International, Inc —Toronto, ON
- $22.22–$27.77 an hour
- Weekends as needed
- No experience needed
- Hotel
- High school diploma or GED
Butler Service Desk Agent
Marriott International, Inc —Toronto, ON
- $21.27–$26.59 an hour
- Weekends as needed
- Customer service
- No experience needed
- Hotel
Guest Service Agent, Summer Seasonal
Hotel X Toronto —Toronto, ON
- $25.55 an hour
- Weekends as needed
- Microsoft Office
- Hotel
- Front desk
Quick apply
Overnight Front Desk Agent (FT)
Marriott International, Inc —Toronto, ON
- $28.70–$31.89 an hour
- Full-time
- No experience needed
- High school diploma or GED
- Supervising experience
4d
Wedding Specialist
Hotel X Toronto —Toronto, ON
- $60,000–$65,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Front Desk Agent
Sheridan College - Campus Living Centres —Oakville, ON
- $18–$22 an hour
- Full-time
- Customer service
- High school diploma or GED
- In-person
Quick apply
21h

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Guest Services Agent - 1020

Vrancor -
North York, ON

Quick apply

Job details

Part-time
$21.04 an hour
7 days ago

Qualifications

Bilingual
Microsoft Excel
Customer service
Microsoft Office
High school diploma or GED
Analysis skills
Hospitality Management
Front desk
Guest services
College diploma

Full job description

POSITION AVAILABLE: Guest Service Agent

REPORTS TO: Guest Services Manager

LOCATION: Novotel Toronto North York

ADDRESS: 3 Park Home Avenue Toronto, ON M2N 6L3

This is an existing vacancy in a unionized environment

SUMMARY:

Under the general guidance and supervision of the Guest Services Manager, the Guest Service Agent is responsible to ensure guest satisfaction by dealing with guests in a pleasant, efficiently, courteous, and professional manner, answering any questions and following up on requests and problems promptly. It is also the responsibility of the Guest Service Agent/Night Auditor to efficiently handle any function of the front office from the reception.

If you carry the hospitality gene and passion to delivering and exceptional customer service experience and seeking for an exciting change...this is it. We want to meet you.

RESPONSIBILITIES

Accurately registers all guests arriving at the hotel in compliance with hotel credit and identification policy.
Performs credit card verifications; when declined contacts guest for alternative payment arrangements.
Room block all VIP's, group and special requests.
Ensures that the VIP list and room service requisitions are accurate and complete, then distributes.
Operates the front office computer system, posts all guests charges and payments, incurred during the shift and balance shift totals by department to backup documents.
Prepares guest keys using key envelopes and/or room slips.
Ensures all guest registration cards and credit cards are correctly completed and filed by room number.
Checks all credit cards using point-of-sale authorization terminals and cancellation bulletins and obtains authorization for those accounts which have exceeded house floor limits.
Maintains cashier float as supplied, provides currency exchange for guests and efficiently prepares cash deposit.
Reports overages and shortages on a daily basis. Responsible to present and/or return float intact upon request.
Communicates with housekeeping in order to deal with early check-ins, late check-outs, day rooms, unexpected departures, stayovers and room changes.
Mails any delayed guest charge receipts.
Assists with room reservations and switchboard operation when necessary.
Works to attain the best occupancy and average daily rate possible, assessing the guests and attempting to upsell.
Negotiates rates within parameters set by the FOM.
Reports to supervisors any guest complaints or security issues.
Records and enters all wake-up calls and ensures they are given at the correct time to the correct room.
Reports any equipment malfunction, emergency situations or suspicious persons to the supervisor.
Handle all guest inquiry or complaints in an efficiently and reports any guest complaints to supervisor immediately if he/she cannot handle it personally.
Ensures guest satisfaction.

HOW TO STAND OUT:

Knowledge of Opera Reservations system would be an asset
This role requires only night shift availability
Strong analytical abilities, detail oriented and able to multitask
High school or college diploma in Hospitality or Tourism an asset
Comfortable with Excel & Microsoft Office
Prior experience in hotels would be an asset
Bilingual an asset

Apply...

To apply for this posting please submit a copy of your resume and cover letter.

Only those applicants under consideration will be contacted.

For additional information on our organization, please visit us at www.vrancor.com.

Vrancor Hospitality is committed to accommodating applicants’ needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and under the Ontario Human Rights Code throughout the selection process. If you require an accommodation to participate in the recruitment process, please email us or let the Recruiter know during the screening process.

Note: Artificial Intelligence (AI) will not be used to screen, select or assess applicants

Pay: $21.04 per hour

Benefits:

Dental care
Discounted or free food
Extended health care
Flexible schedule
Life insurance
On-site parking
Paid time off
RRSP match

Application question(s):

Do you have a valid work permit for Canada?

Education:

Secondary School (preferred)

Work Location: In person

Quick apply

Refine Your Search

reservation agent jobs in etobicoke, on

Guest Services Agent - 1020

Guest Service Agent

Bilingual Reservations and Customer Service Representative (Hotel and Travel)

Pre-Construction Sales Representative – Join a High-Performing Real Estate Team

Guest Service Agent - Part Time

Guest Services Agent

Front Desk Agent

Reservationist (Full Time)

Front Desk Agent

PBX/Reservations Agent (Full-Time)

Call Centre Agent

Front Desk Agent

Hotel Front Desk- Part-Time

Guest Service Agent

Front Desk Agent

Butler Service Desk Agent

Guest Service Agent, Summer Seasonal

Overnight Front Desk Agent (FT)

Wedding Specialist

Front Desk Agent

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