Goderich, On Shift manager Jobs – 8 Openings This Week

Front Desk Lead
Pickleplex Social Club —Goderich, ON
- $17.60–$19.00 an hour
- Part-time
- CPR Certification
- Inventory management
- First Aid Certification
- Store discount
Quick apply
Shift Manager
McDonald's —Goderich, ON
- Serving
- Sales
- Cashiering
General Manager
Gateway Casinos —Clinton, ON
- $111,216 a year
- Overtime
- Customer service
- Microsoft Office
- Team management
Management
Tim Hortons | Company #4021999 —Blyth, ON
- $21–$26 an hour
- Full-time
- Mentoring
- Recruiting
- Budgeting
Quick apply
Management
Tim Hortons | Company #501674 —Clinton, ON
- $21–$26 an hour
- Full-time
- Mentoring
- Recruiting
- Budgeting
Quick apply
Full-Time Cashier / Line Cook
McDonald's —Goderich, ON
- Full-time
- Customer service
- No experience needed
- Cashiering
- Flexible schedule
Part-Time Cashier / Line Cook
McDonald's —Goderich, ON
- Part-time
- Customer service
- No experience needed
- Cashiering
- Flexible schedule

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Front Desk Lead
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Front Desk Lead

Pickleplex Social Club
Goderich, ON

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Job details

Permanent | Part-time | Full-time
$17.60–$19.00 an hour

Qualifications

Live chat
Email marketing
CPR Certification
Inventory management
Team leadership
Incident Reporting
Shift management
First Aid Certification
Client services
Customer service orientation
POS
Front desk
Training & development
HubSpot
Standard operating procedures (SOPs)
Communication skills
Client interaction
Team coordination
Smart Serve

Full job description

About Us

Pickleplex Social Club is Canada's fastest-growing chain of indoor pickleball clubs, open to members and the general public. We're building more than courts — we're building a community, and the day-to-day experience of walking through our doors is what turns a first-time visitor into a member for life. The Front Desk lead is the person who makes sure that experience is consistent, well-run, and never drops a ball — every shift, every day.

Job Overview

We're looking for a highly organized, detail-driven Front Desk lead to own the day-to-day administrative backbone of the club. This role is the operational engine room — staffing, scheduling, systems accuracy, inventory, and member communication — that let's the Manager stay focused on sales, growth, and partnerships. If you're the kind of person who keeps a messy situation calm and organized without being asked twice, this role is built for you.

Responsibilities

Front Desk Team Coordination

Manage the daily group chat and communication channel for all front desk associates — shift coverage questions, day-of updates, and anything the team needs to know before their shift starts.

CourtReserve & Systems Administration

Enter and maintain all club programming in CourtReserve accurately and on the standardized event-category naming convention — consistent categories are what let corporate's marketing automation actually work, so accuracy here matters more than it looks like it should.
Keep membership records, waivers, and member account details accurate and up to date.
Process day-to-day transactions — cancellations, credits, and refunds — strictly according to SOP, including never posting manual credits directly to a member's account.

Inventory & Pro Shop

Manage pro shop and rental equipment inventory, including ordering, stock counts, and restock timing.
Track paddle and equipment rentals, including collecting and returning collateral per the rental SOP.

Member Communication

Own day-to-day member email correspondence — questions, requests, and follow-ups — responding promptly and professionally.
Keep member data clean and complete in CourtReserve and HubSpot (accurate contact info, waiver status, tags) so downstream marketing and renewal workflows work as intended.
Support distribution of the club's weekly programming emails (Monday Kickoff and Weekend Highlights) and the monthly newsletter, working from the templates and standards provided by corporate.
Build and maintain the front desk staff schedule, ensuring the club is properly covered at all times, including peak hours, weekends, and programming-heavy shifts.
Onboard and train new front desk hires on club SOPs, systems, and daily procedures, using the standard shadow-shift and training materials provided by corporate.
Run pre-shift huddles and reinforce consistent execution of front desk SOPs — waiver collection, check-in flow, the no-show and cancellation policy, and incident reporting.

Qualifications

1+ years in an administrative, operations, or customer-service coordination role; scheduling or team-lead experience is a strong asset.
Comfortable learning and working inside systems daily — CourtReserve, POS software, and basic CRM tools.
Extremely organized and detail-oriented — this role is the difference between a club that runs smoothly and one that's constantly firefighting.
Strong written communication skills; comfortable managing a busy group chat and a full member inbox without letting things slip.
Calm, clear communicator who can train and coordinate a front desk team without needing to be a formal people-manager by background.
Smart Serve, First Aid, and CPR certification required (or willingness to obtain prior to start).
Willingness to work flexible hours including evenings, weekends, and holidays as the club's schedule requires.

Benefits

Opportunities for professional development and growth within a rapidly scaling company.
Full access to club facilities and amenities.

Application Process

Interested candidates should submit a resume and cover letter outlining their qualifications and experience to: [email protected] with “Front Desk Lead” in the subject line.

Only candidates selected for an interview will be contacted.

Thank you for your interest in joining Pickleplex Social Club.

Pay: $17.60-$19.00 per hour

Benefits:

On-site gym
On-site parking
Store discount

Work Location: In person

Quick apply

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shift manager jobs in goderich, on

Front Desk Lead

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General Manager

Management

Management

Full-Time Cashier / Line Cook

Part-Time Cashier / Line Cook

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