Hamilton, On Patient experience manager Jobs – 169 Openings This Week

Operations Manager
Waterdown Optometric Clinic —Waterdown, ON
- $28–$35 an hour
- Full-time
- Inventory management
- Medical office experience
- Microsoft Office
- Store discount
- Dental care
Quick apply
Nurse Practitioner - Strategy and Transformation
Hamilton Health Sciences Corporation —Hamilton, ON
- $61.68–$79.08 an hour
- Weekends as needed
- Nursing
- English
- Master's degree
8d
Director of Patient Care, Fort Albany, ON
Weeneebayko Area Health Authority —Ontario
- From $70.42 an hour
- Part-time
- Nursing
- Master's degree
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
Senior Medical Lab Technologist
St. Joseph's Healthcare Hamilton —Hamilton, ON
- $42.24–$53.28 an hour
- Full-time
- Bachelor's
- Quality Control
- Leadership
Nurse Practitioner - Indigenous Health Promotion and Disease Prevention, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $81.84–$85.07 an hour
- Full-time
- BLS Certification
- Travel
- Patient care
- Dental care
- Employee assistance program
Quick apply
Nurse Practitioner - Rapid Access Addiction Medicine, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $81.84–$85.07 an hour
- Full-time
- Nursing
- BLS Certification
- Travel
- Dental care
- Employee assistance program
Quick apply
Radiation Therapist
Hamilton Health Sciences Corporation —Hamilton, ON
- $42.45–$57.97 an hour
- Full-time
- BLS Certification
- English
- Research
Registered Veterinary Technician, RVT
Burlington Veterinary Emergency and Referral Hospital —Burlington, ON
- $25–$40 an hour
- Part-time
- Patient care
- In-person
- Communication skills
- Store discount
- Wellness program
Quick apply
Nurse Practitioner, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $81.84–$85.07 an hour
- Full-time
- Pediatrics
- Acute care experience
- Teaching
- Dental care
- Employee assistance program
Quick apply
Regional Manager, Ontario - Production & Operations
Ecotex Healthcare Linen Service —Hamilton, ON
- Full-time
- Customer service
- Business development
- Contracts
- Disability insurance
- Dental care
Quick apply
Director of Long Term & Elder Care, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $70.42–$84.19 an hour
- Full-time
- Nursing
- Master's degree
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
Clinical Manager, Fort Albany, ON
Weeneebayko Area Health Authority —Ontario
- From $61.55 an hour
- Full-time
- Nursing
- BLS Certification
- Master's degree
- Dental care
- Employee assistance program
Quick apply
Manager of Diabetes Education Program & Clinical Nutrition
Weeneebayko Area Health Authority —Ontario
- $61.55–$73.60 an hour
- Full-time
- Team management
- Case management
- Mentoring
- Dental care
- Employee assistance program
Quick apply
Director of Infrastructure and Policy, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $70.41–$84.19 an hour
- Full-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Team management
- Dental care
- Employee assistance program
Quick apply
Clinical Manager, Attawapiskat, ON
Weeneebayko Area Health Authority —Ontario
- From $51.98 an hour
- Full-time
- Nursing
- BLS Certification
- Master's degree
- Dental care
- Employee assistance program
Quick apply
Geriatric Dietitian, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $37.35–$42.26 an hour
- Part-time
- Bachelor's
- Geriatrics
- Dental care
Quick apply
7d
Nurse Practitioner
Halton Region —Burlington, ON
- $58.50–$71.99 an hour
- Contract
- Hybrid work
- Nursing
- Microsoft Office
- Master's degree
6h
Regional Discharger Planner Coordinator, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $39.84–$57.11 an hour
- Full-time
- Nursing
- BLS Certification
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
Patient Coordinator Lead
Peak Performance/ Precision Physiotherapy —Stoney Creek, ON
- $20–$22 an hour
- Full-time
- Medical office experience
- Administrative experience
- Supervising experience
Quick apply
3d
Lead Pharmacy Technician, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $37.43–$44.57 an hour
- Full-time
- Inventory control
- Inventory management
- English
- Dental care
- Employee assistance program
Quick apply

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patient experience manager jobs near hamilton, on

Operations Manager

Waterdown Optometric Clinic
Waterdown, ON

Quick apply

Job details

Permanent | Full-time
$28–$35 an hour

Qualifications

Practice management
Accounts receivable
Operations management
Supplier management experience
Inventory management
Team leadership
Medical office experience
Coaching
Practice management software
Microsoft Office
Performance management
Schedule management
Personal Health Information Protection Act (PHIPA) requirements
Supervising experience
Recruiting
Payroll
Budgeting
Leadership
Standard operating procedures (SOPs)
Communication skills

Full job description

Are you an experienced optometry professional ready to take the next step into clinic leadership? We are seeking an experienced Operations Manager to oversee the day-to-day operations of a large, multi-doctor optometry clinic.

Please note: Previous optometry clinic experience is strongly preferred for this position.

This is a specialized healthcare leadership role and is best suited to someone who understands the operations, patient flow, and unique demands of an optometric practice.

About the Role

As Operations Manager, you will oversee multiple departments and team leads while ensuring the clinic operates efficiently, maintains high standards of patient care, and continues to grow.

Key Responsibilities

Oversee daily operations across administration, patient care, optical, and lab/technical departments.
Coach and support 3+ Team Leads while maintaining accountability and performance standards.
Manage staff scheduling, payroll approvals, vacation requests, and clinic coverage.
Develop and maintain Standard Operating Procedures (SOPs).
Support recruitment, onboarding, training, and performance management.
Monitor clinic KPIs, operational performance, expenses, and opportunities for improvement.
Oversee inventory, vendor relationships, pricing, recalls, credits, and rebates.
Assist with accounts receivable and communicate with the bookkeeper regarding payroll and invoices.
Ensure compliance with PHIPA, Ontario College of Optometrists standards, and health and safety requirements.
Handle escalated patient concerns professionally and compassionately.
Support EMR systems, technology, equipment maintenance, and troubleshooting.
Collaborate with clinic leadership on business growth and operational initiatives.

What We're Looking For

The ideal candidate will have:

3+ years of experience in an optometry clinic, healthcare management, or medical practice management.
Strong leadership and people-management experience.
Experience with staff scheduling, payroll, budgeting, and inventory management.
Knowledge of healthcare privacy, compliance, and regulatory requirements.
Experience with EMR/practice management software and Microsoft Office.
Strong organizational, communication, and problem-solving skills.
The ability to lead a busy, multi-department healthcare environment.

What We Offer

$28.00–$35.00 per hour, based on experience.
Full-time, permanent position.
Extended health and dental care.
Vision care.
Paid time off.
Store discount.
On-site parking.
Company events.
Supportive leadership and collaborative team environment.
Opportunity to directly influence clinic operations, growth, and patient experience.

Join Our Team

If you have a strong background in optometry clinic operations and are ready to bring your leadership experience to a large, established practice, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: $28.00-$35.00 per hour

Benefits:

Company events
Dental care
Extended health care
On-site parking
Paid time off
Store discount
Vision care

Work Location: In person

Quick apply

Refine Your Search

patient experience manager jobs in hamilton, on

Operations Manager

Nurse Practitioner - Strategy and Transformation

Director of Patient Care, Fort Albany, ON

Senior Medical Lab Technologist

Nurse Practitioner - Indigenous Health Promotion and Disease Prevention, Moosonee, ON

Nurse Practitioner - Rapid Access Addiction Medicine, Moosonee, ON

Radiation Therapist

Registered Veterinary Technician, RVT

Nurse Practitioner, Moosonee, ON

Regional Manager, Ontario - Production & Operations

Director of Long Term & Elder Care, Moose Factory, ON

Clinical Manager, Fort Albany, ON

Manager of Diabetes Education Program & Clinical Nutrition

Director of Infrastructure and Policy, Moosonee, ON

Clinical Manager, Attawapiskat, ON

Geriatric Dietitian, Moose Factory, ON

Nurse Practitioner

Regional Discharger Planner Coordinator, Moose Factory, ON

Patient Coordinator Lead

Lead Pharmacy Technician, Moose Factory, ON

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