Manitoba Junior service advisor Jobs – 2 Openings This Week

Junior Service Advisor - Subaru on Regent
The Jim Pattison Auto Group —Winnipeg, MB
- Full-time
- Microsoft Outlook
- Data entry
- Front desk
- Dental care
- Flexible schedule
Quick apply
12d
Technical Professional Services - Advisor I
Fiserv —Manitoba
- Full-time
- Remote
- Oracle
- Computer Science
- Finance
- Employee stock purchase plan
- Disability insurance
10d

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Junior Service Advisor - Subaru on Regent

The Jim Pattison Auto Group -
Winnipeg, MB

Quick apply

Job details

Full-time
12 days ago

Qualifications

Customer communication
Microsoft Outlook
Complaint handling
Motor vehicle service advising experience
Client services
Sales orientation
Customer service orientation
Data entry
Front desk
Communication skills
Client interaction
Driving Licence

Full job description

Introduction
The Jim Pattison Auto Group is seeking a junior Service Advisor to be the welcoming face of the Service Department at our Subaru on Regent dealership. As the primary point of contact for Service customers, you’ll play a key role in creating a positive and enjoyable experience.
You’ll take pride in delivering exceptional service, staying organized, and ensuring every interaction reflects our strong commitment to our customers.
Schedule: This is a full-time, permanent position requiring 40 hours per week. The regularly scheduled hours will be Monday–Friday, from either 8:00 AM–5:00 PM or 9:00 AM–6:00 PM.
This role reports to the Service Manager of the dealership.

About Us
A division of the Jim Pattison Group, the Jim Pattison Auto Group was founded in 1961 by Jimmy Pattison, when he purchased a GM franchise. Today, the Jim Pattison Auto Group encompasses 28 locations across Western Canada, representing 16 automotive brands.
Customer satisfaction is our priority and it’s accomplished through the strength of our employees. Learn more about us here: https://www.jpautogroup.com/dealership/about.htm

A Day in the Life

Greet Service customers and ensure the customer’s needs are fully understood
Promptly and professionally answer incoming calls to the Service department
Accurately document all vehicle concerns onto Repair Orders and sell repairs and services to customers based on their needs
Prepare accurate quotes for recommended services and obtain customer approvals for repairs
Act as the liaison between the customer, the parts department, and the Automotive Technicians
Ensure customers are kept informed about the status of their vehicle, any additional recommended repairs that may be found, and wait times
Manage customer complaints respectfully and promptly; escalate concerns when appropriate
Conduct vehicle inspection walk-arounds before and after service appointments
Maintain a tidy, presentable work space
Ensure a high degree of confidentiality with company and customer information
Participate in maintaining a supportive and engaging working environment
Other administrative duties as assigned

What We’re Looking For

A valid MB Driver’s license is required, including a satisfactory Driver’s Abstract report
Previous experience in the automotive industry as a Service Advisor is preferred, with experience with CDK/One-Eighty software considered an asset
Previous, related experience in a customer-facing role would be considered an asset
Proficiency with Microsoft Office (Word, Excel, Outlook)
Strong customer-service skills with a friendly, approachable attitude
Good data entry skills, with strong accuracy
Detail-oriented, with the ability to multi-task and prioritize responsibilities
Ability to stay calm and focused in a face-paced environment
Reliable, punctual, and dependable
Good written and spoken communication skills
Ability to work in close proximity to a noisy automotive shop
Ability to periodically work outdoors during the day to complete vehicle inspections, with exposure to various weather conditions including sun, rain, wind, snow, heat, and cold

What We Offer

Competitive wages
Comprehensive benefits package, including health, dental, and insurance
Flexible schedules
Unlimited opportunities for advancement, growth, and development
Manufacturer led training opportunities
Access to exclusive corporate discount programs
Recognition and rewards programs
A great team atmosphere and a positive, supportive working environment

How to Apply
If this sounds like a great fit, please apply with your resume today!
Visit our Careers Page to explore more opportunities: https://www.jpautogroup.com/careers/

This role requires successful candidates to complete a satisfactory Criminal Record Check and submit a satisfactory Driver’s Abstract.
We thank all applicants for their interest; however, only those selected for interviews will be contacted.
We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at [email protected].

Quick apply

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Junior Service Advisor - Subaru on Regent

Technical Professional Services - Advisor I

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