Markham, On Dispatch planner Jobs – 13 Openings This Week

Dispatch Planner
BGIS —Markham, ON
- $63,397–$79,246 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Dispatch Supervisor FT
Unifi Aviation Canada, Inc. —Toronto, ON
- $29.50 an hour
- Overtime
- High school diploma or GED
- Designated paid holidays
- Paid time off
8d
Capacity Analyst
ENERCARE —Markham, ON
- $69,136–$110,618 a year
- Overtime
- Presentation skills
- HVAC
- Business
Quick apply
1d
Dock Master (Night Shift)
Element Event Solutions —Toronto, ON
- $25 an hour
- Full-time
- Supervising experience
- Leadership
- Communication skills
Quick apply
10d
Production Planner
Noranco —Vaughan, ON
- Full-time
- Microsoft Excel
- Microsoft Access
- ERP systems
- Disability insurance
- Dental care
Quick apply
Sr System Engineer - Supervision Control Center
ALSTOM —Toronto, ON
- $90,000–$125,000 a year
- Full-time
- Engineering
- English
- Bachelor's

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Dispatch Planner
BGIS —Markham, ON
The Dispatch Planner oversees the advanced planning, coordination, and optimization of technician resources, ensuring efficient execution of preventative…
$63,397–$79,246 a year
Capacity Analyst
ENERCARE —Markham, ON
Preferred diploma or degree in business management, analytics. Partner with dispatch managers to monitor and provide feedback on process compliance that may…
$69,136–$110,618 a year
Quick apply
1d

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dispatch planner jobs near markham, on

Dispatch Planner

BGIS -
Markham, ON

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Job details

Full-time
$63,397–$79,246 a year

Qualifications

Microsoft Excel
Microsoft Outlook
Customer service
Analysis skills

Full job description

SUMMARY

The Dispatch Planner oversees the advanced planning, coordination, and optimization of technician resources, ensuring efficient execution of preventative maintenance, on-demand work orders, and operational activities across service portfolios. This senior role supports strategic scheduling, resource forecasting, and performance analysis to drive high service standards and operational excellence.

KEY DUTIES & RESPONSIBILITIES

Creates and manages daily, weekly, and long-term technician schedules to ensure optimal resource utilization.
Plans and coordinates technician assignments for preventative maintenance, on-demand work orders, and project work.
Reviews service request details to ensure work orders contain accurate and complete information.
Receives service requests and documents detail into work orders as required.
Assesses and prioritizes service requests based on urgency, impact, skill set, location, security clearance, availability, and client needs.
Allocates and assigns work orders to the appropriate technicians using available data and operational constraints.
Monitors work order progress, follow up to ensure timely completion, and adjust schedules in real time to address delays or emerging priorities.
Reviews technician utilization and reassigns work as needed to maintain balanced workloads and maximize productivity.
Produces operational reports related to schedule adherence, productivity, backlog, utilization, and overall resource planning.
Collaborates with service managers, dispatchers, customer service teams, and other stakeholders to resolve escalations and support service delivery.
Supports continuous improvement initiatives and contributes to the optimization of scheduling and operational processes.

KNOWLEDGE & SKILLS

5+ years of experience in planning, scheduling, or dispatching within service operations or facilities management.
Advanced workforce scheduling and coordination skills, with the ability to balance priorities in fast-paced, high-pressure environments.
Strong analytical, organizational, and problem-solving abilities, with experience using data to improve scheduling effectiveness.
Proficiency with field service management and scheduling platforms, along with strong MS Outlook and Excel skills.
Excellent communication and customer service orientation, with the ability to collaborate across technicians, dispatch, and service teams.
Ability to interpret service request requirements and assign work based on skills, availability, location, and operational constraints.
Demonstrated ability to optimize technician utilization and make real-time scheduling decisions.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

Apply Now

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dispatch planner jobs in markham, on

Dispatch Planner

Dispatch Supervisor FT

Capacity Analyst

Dock Master (Night Shift)

Production Planner

Sr System Engineer - Supervision Control Center

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