Markham, On Mdr Jobs – 15 Openings This Week

Technical Service Manager
SCICAN —North York, ON
- From $90,000 a year
- Full-time
- Microsoft Powerpoint
- Engineering
- Maintenance
- Disability insurance
- Dental care
Quick apply
Technical Service Manager
SCICAN —North York, ON
- From $90,000 a year
- Full-time
- Microsoft Powerpoint
- Engineering
- English
- Disability insurance
- Dental care
Quick apply
Director, SecOps
Procom —Toronto, ON
- Immediate opening
- Hybrid work
- AI
- Leadership
Quick apply
5d
Unit Aide, Operating Room
Humber River Health —Greater Toronto Area, ON
- $27.76–$28.31 an hour
- 8 hour shift
- High school diploma or GED
- Hospital experience
Quality Assurance Engineer
SciCan —Toronto, ON
- Engineering
- Microsoft Office
- Analysis skills
Surgical Systems Technician (CUPE), MDRD
Oak Valley Health —Markham, ON
- $28.46–$30.81 an hour
- Part-time
- Organizational skills
- Computer skills
- Communication skills
Security Solution Architect - DWS
Lenovo —Markham, ON
- $104,700–$160,540 a year
- Full-time
- Computer Science
- Engineering
- Research
Director, Cybersecurity
CPA Ontario —Toronto, ON
- $162,100–$194,500 a year
- Hybrid work
- Team management
- Mentoring
- In-person
Quick apply
12d
Client Success Manager
Business Cloud Inc —Toronto, ON
- Full-time
- Google Suite
- Presentation skills
- No university degree
Quick apply
Supervisor - Medical Devices Reprocessing Centre - Regular Full-time 2026-17513
Sunnybrook Health Sciences Centre —Toronto, ON
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Research
Quick apply
Product Marketing Manager
Kroll —Toronto, ON
- $150,000–$200,000 a year
- Full-time
- Hybrid work
- Marketing
- Salesforce
- Databases
IT Manager
MedMe Health —Toronto, ON
- $85,000–$110,000 a year
- Full-time
- Hybrid work
- Google Suite
- Travel
- Scripting
- Dental care
- Vision care
Quick apply
3d
Senior Security Engineer - Detection & Response
EvenUp —Toronto, ON
- $150,000–$245,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
- Designated paid holidays
- Disability insurance
Quick apply
Senior Consultant, SailPoint ISC
Cyderes —Toronto, ON
- $110,000–$150,000 a year
- Full-time
- Remote
- Oracle
- Java
- Paid time off
- Life insurance
Quick apply
Senior Infrastructure Security Specialist
Kepler Communications —Toronto, ON
- $114,000–$164,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
- Dental care
- Vision care
Quick apply
2d

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GTA / South West ON: Outside Sales Representative
Allied Technical Solutions —Scarborough, ON
Manage the overall scope of the program/project, escalating to project managers and owners when material deviations from this are identified;
$45,000–$65,000 a year
Quick apply
Automotive Parts Manager
Scarsview Chrysler Dodge Jeep —Scarborough, ON
The successful candidate will be responsible for the day-to-day operation of the Parts Department, maintaining proper inventory levels, maximizing parts sales…
$45,000–$80,000 a year
Quick apply
9d

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Technical Service Manager
SCICAN —North York, ON
Undergraduate degree in a technical and/or engineering discipline is preferred. Provide leadership, coaching, and mentoring; support career development; and…
From $90,000 a year
Quick apply
Technical Service Manager
SCICAN —North York, ON
Undergraduate degree in a technical and/or engineering discipline is preferred. Provide leadership, coaching, and mentoring; support career development; and…
From $90,000 a year
Quick apply

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Technical Service Manager

SCICAN
North York, ON

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Job details

Permanent | Full-time
From $90,000 a year

Qualifications

Microsoft Powerpoint
French
Equipment repair
Spreadsheets
SAP
Coaching
Engineering
Key account management
Maintenance
English
Quality management
Technical support
Quality improvement leadership
Project management
Presentation skills
Bachelor's
Team management
Client services
Mentoring
Customer service orientation
Customer support
Budgeting
Training & development
Cross-functional collaboration
Communication skills
ISO 13485
Team coordination
Cross-functional communication

Full job description

Overview

We are seeking a dynamic and highly skilled Technical Service Manager to lead our Medical Devices Equipment technical support operations and ensure exceptional service delivery.

Please Note: This is a hands-on mechanical, electronic, and clinical hardware service management role. It is focused on the physical repair, calibration, and maintenance of SciCan medical/dental device equipment (e.g., sterilization and infection control systems). This is NOT an IT, software, or network administration position.

In this pivotal role, you will oversee all functions within the SciCan Technical Service Department and is accountable for building and maintaining an efficient, productive work environment. The Technical Service Manager is responsible for achieving measurable corporate goals, customer satisfaction targets, and other objectives as assigned.

The Manager is a hands-on technical troubleshooting resource who ensures efficient department operations, including physical repair processes for our Medical Device Equipment, turnaround times, and dealer and end-user satisfaction. The incumbent collaborates closely with cross-functional partners to achieve shared objectives and fosters a customer-service mindset within a team-driven environment. Your leadership will empower teams to resolve complex electro-mechanical technical issues efficiently while maintaining a focus on customer satisfaction. This is an exciting opportunity for a proactive professional with strong project management, multilingual abilities, and excellent communication skills to make a significant impact in a fast-paced medical manufacturing environment.

Job Duties and Responsibilities:

Oversee the Technical Service Department and ensure effective management of people, processes, budget, administration, audits, goals, training initiatives, and quality systems.
Provide leadership, coaching, and mentoring; support career development; and proactively plan resource utilization and capacity to deliver services.
Prepare, manage, and monitor departmental budgets.
Develop, implement, and administer training procedures, support policies, and documentation for service processes.
Create and maintain a knowledge base of known issues and resolutions.
Partner with Sales and customers to understand market expectations and expand and deliver professional services offerings.
Collaborate with indirect-reporting team members and third-party partners to deliver services efficiently and on schedule.
Manage escalated client support issues and coordinate with internal account teams to ensure timely resolution.
Drive exceptional customer experience by meeting or exceeding service-level objectives (SLOs) and service-level agreements (SLAs), including direct engagement with customers and key accounts.
Identify and track relevant Repair and Call Center KPIs aligned with our US Technical Service Department.
Champion execution and continuous improvement of the G4 protocol, with a focus on customer and dealer satisfaction and experience.
Deliver and oversee training for SciCan service technicians and dealer technicians.
Maintain training records for SciCan service employees, customers, and dealers, as applicable.
Coordinate repairs and ensure work is completed in accordance with SciCan policies, manufacturer specifications, and customer requirements, including checklist/protocol adherence.
Reconcile spare parts reports with the Sr. Customer Service Manager.
Promote and review the 5S program; support external audit compliance; and maintain safety requirements.
Monitor and document information required to maintain compliance with ISO 13485, MDSAP, and MDR requirements.
Collaborate with R&D, PM, and Marketing to deliver Technical Service Bulletins, product service manuals, and digital updates via the Updates web page.
Collaborate with US Technical Service team to leverage best practices, share knowledge and create synergies.
Participate in Product Platform meetings and communicate key findings and actions to team members.
Track, review, and approve biweekly timesheets for payroll processing and submission to HR/Payroll.
Oversee refurbished equipment allocation and inventory levels.

Education and Experience Requirements:

Undergraduate degree in a technical and/or engineering discipline is preferred.
Eight to ten years of progressive management experience, preferably in the medical industry.
Excellent English communication skills (written and verbal).
Bilingual English/French is a strong asset.
Strong presentation skills.
Proficiency with Microsoft Excel and PowerPoint; experience with SAP or similar systems is an asset.

Interested candidates , please email a copy of your resume to : [email protected]

We thank all candidates for their interest in SciCan. Candidates that meet the above requirements will be contacted for an interview. No phone calls please.

We offer : Competitive compensation, comprehensive Benefit & Pension program, continuing education reimbursement program, Fun & Positive team environment, to name a few. You may learn more about SciCan business and products by visiting our website at www.scican.com.

By applying and submitting your resume to our job posting, candidate acknowledges and confirms that the submitted resume is true and that the candidate is able to provide evidence of academic achievement or other information as required. You also confirm you are legally eligible to work in Canada.

SciCan strongly believes that diversity in the workplace is essential to our success. We are an equal opportunity employer and we value diversity in its workforce, encouraging applications from all qualified individuals. Upon request by the applicant, accommodation will be provided in all parts of the hiring process.

Job Types: Full-time, Permanent

Pay: From $90,000.00 per year

Benefits:

Company pension
Dental care
Disability insurance
Discounted or free food
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Application question(s):

How many years of field service repair of products/equipment experience do you have?
Have you managed a team of field and bench technicians for product equipment repairs ?
Are you legally authorized to work in Canada?

Work Location: In person

Quick apply

Refine Your Search

mdr jobs in markham, on

Technical Service Manager

Technical Service Manager

Director, SecOps

Unit Aide, Operating Room

Quality Assurance Engineer

Surgical Systems Technician (CUPE), MDRD

Security Solution Architect - DWS

Director, Cybersecurity

Client Success Manager

Supervisor - Medical Devices Reprocessing Centre - Regular Full-time 2026-17513

Product Marketing Manager

IT Manager

Senior Security Engineer - Detection & Response

Senior Consultant, SailPoint ISC

Senior Infrastructure Security Specialist

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