Enterprise Sales Account Executive
About telMAX Inc.:
Based in York Region, telMAX is a private equity-backed all fibre digital infrastructure platform that provides a 21st century alternative to traditional telecom networks. Recognized for four consecutive years as Canada’s Fastest ISP with an industry-leading net promoter score of over fifty, telMAX is continuing its rapid growth plan to bring its all-fibre network to residential and business customers across Southern Ontario.
Additional Earnings & Commissions.
On-target earnings are approximately $100,000 – $120,000
Your Position & How You Will Contribute:
Reporting to the GM, Business & Wholesale Services, the Enterprise Sales Account Executive will be responsible for leading telMAX’s entry into the commercial market. You will generate and qualify customer leads, communicate with businesses, property management and building owners within our geographic footprint, qualify their telecom needs and goals, and create a solution using our state-of-the-art fibre optic services. A knowledge of network systems, fibre-based services and past telecom experience would be greatly beneficial. The ideal candidate will have strong communications skills, a drive to grow and foster relationships with clients, and the ability to educate businesses on the benefits of fibre optic solutions. In this highly dynamic position, you will have the opportunity to learn and grow in your career and within the organization.
Responsibilities & Key Duties:
Sales and Lead Generation
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SelltelMAXcommunications services (Internet, VOIP, etc.) tobusinesses, property managers, and building owners.
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Generate, qualify, and manage a strong pipeline of warm and cold leads to meet sales quotas and targets.
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Conduct outreach via cold calling, emails, and networking toidentifypotential customers within your territory.
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Manage the full sales cycle from prospecting to closing deals.
Customer Relations
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Build and foster strong, long-term relationships with clients, ensuringtelMAXis positioned as a trusted partner for their telecom needs.
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Educate customers abouttelMAX’sproducts, services, bundles, and promotions to meet their uniquebusinessrequirements.
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Provide exceptional customer service throughout the sales process and post-sale to ensure customer satisfaction and retention.
Sales Strategy & Management
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Collaborate with internal teams to develop tailored solutions that align with client needs.
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Negotiate contracts and agreements, ensuring deals are mutually beneficial for bothtelMAXand the customer.
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Continuously update andmaintainaccuratesales records, data, and activities in the CRM system.
Market Intelligence & Feedback
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Track and analyze customer feedback, market trends, and competitivelandscapeto contribute to product development and pricing strategies.
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Provide insights and recommendations to managementoncustomer needs and ways to enhance service offerings.
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RepresenttelMAXprofessionally and ethically at all times, adhering to company policies, procedures, and guidelines.
What You Bring:
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Strong written and verbal communication skills.
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Excellent ability to build rapport with clients andmaintainlastingbusinessrelationships.
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Knowledge ofbusiness-grade internet and telecommunications solutions.
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Familiarity with VoIP systems and communications technologies.
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Past telecom sales experience or relevant B2B sales experience preferred.
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Proficiencyin CRM systems and managing a contact funnel.
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Strong organizational skills with attention to detail and accuracy.
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Ability to cross-sell multiple telecom products and services.
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Proven ability to meet and exceed monthly sales quotas.
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High levelof self-motivation and drive to succeed in a fast-paced, competitive environment.
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Willingness to support clients’ post-sale to ensure ongoing satisfaction and resolve any issues.
Experience:
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Minimum of 2-3 years of B2B outside sales experience, preferably within the telecommunications or related industries.
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Demonstrated experience working with and achieving sales targets/quotas.
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Proven experience managing and nurturing a client listmaintainingregular contact to drive repeatbusiness.
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Experience cultivating,maintaining, and using a CRM system to track leads, opportunities, and customer interactions.
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Basic knowledge of network design and telecommunications infrastructure is highly beneficial.
Education:
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Bachelor'sdegree inbusiness, communications, marketing, ora relatedfield is preferred.
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Relevant certifications or training in telecommunications, sales, or customer relationship management would be an asset.
ImPACT Values
We hold ourselves to the highest standards, delivering exceptional results through dedication, accountability, and continuous improvement. Our commitment to excellence drives us to push boundaries, take ownership, and always follow through.
We move fast, adapt with courage, and work together to solve challenges. Through empowerment and open communication, we foster a culture where bold ideas thrive. We leverage our collective strengths, achieve shared success and deliver exceptional results for our customers and teams.
In every decision we make, we think through the customer’s lens. We know that anticipating and exceeding their expectations isn’t just good service—it’s the foundation of who we are. By staying deeply connected to our customers’ needs, we build loyalty, enhance our reputation, spark positive word-of-mouth and drive company growth.
We build trust by acting with integrity, respect, and transparency in everything we do. We communicate with each other openly and presume positive intentions. By upholding these principles, we strengthen relationships, create a culture of respect, and empower teams to succeed together.
Why You Should Join telMAX:
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We are a growing, dynamic organization
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We offer a competitive variable compensation package
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Hybrid positions
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Benefits (Medical, Dental, and Vision)
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Health Spending Account (HSA)
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RRSP matching program
Equity Statement
telMAX Inc. is an equal opportunity employer committed to fostering an inclusive and accessible workplace, welcoming applications from all individuals. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available on request for candidates during the selection process as well as throughout employment.
