Job description:
Love what you do and want a team that matches your energy? You’ve found your people.
Join a winning team that’s passionate about patients, proud of their work, and never stops growing. Come do your best work with us.
At The Dental Group, we are committed to delivering comprehensive dental care with a personal touch. We offer a range of services from general dentistry to cosmetic treatments like Invisalign and restorative procedures such as dental implants and dentures — everything your family needs under one roof. As we grow, we remain dedicated to bringing that same standard of care to every community we serve.
Our Nova Scotia location is a modern, fully equipped 6,200 sq. ft. facility thoughtfully designed with patient comfort and advanced technology at its core. With 14 operatories and a dedicated dental surgery suite, the spacious layout creates a welcoming environment for patients while giving our team the cutting-edge tools and ample space needed to deliver exceptional care.
We are currently hiring for a July 2026 opening.
This is an on-site role located in Millbrook, Nova Scotia, for a Dental Administrator / Dental Receptionist. The role focuses on front desk and administrative duties, including greeting patients, scheduling and confirming appointments, managing patient records, verifying insurance, and assisting with billing and payments. You will serve as the first point of contact for patients, ensuring a welcoming and positive experience from check-in to check-out, while also supporting the dental team with day-to-day administrative needs.
Responsibilities
- Greet and welcome patients warmly, ensuring a positive first impression.
- Schedule, reschedule, and confirm appointments by phone, email, or text.
- Collect and update patient information, medical history, and insurance details.
- Verify insurance coverage, prepare estimates, and assist with claims processing.
- Process payments, issue receipts, and support patients with billing inquiries.
- Respond to patient inquiries about services, procedures, and fees.
- Maintain a clean and organized reception area.
- Communicate effectively with the dental team to ensure smooth patient flow.
- Maintain accuracy and confidentiality of patient records.
Qualifications
- Previous experience as a dental receptionist or administrator in a Canadian dental or medical setting is strongly preferred
- Experience in patient care and working with healthcare providers (dentists, physicians, specialists).
- Knowledge of dental/medical terminology, procedures, and insurance processes is an asset.
- Proficient in administrative tasks, patient record management, and scheduling.
- Experience with dental practice management software (dentrix) is an advantage.
- Strong organizational and multitasking abilities.
- Excellent communication, interpersonal, and customer service skills.
Job type
Full Time
Why Join Us
Be part of a winning team that works hard, has fun, and genuinely cares about every patient who walks through our doors.
Work in a modern, fully equipped facility with the latest dental technologies and digital systems.
Enjoy a positive, collaborative work environment focused on patient care and team growth.
Opportunities for professional development and continuing education.
To learn more about us or to apply, visit: www.thedentalgroup.ca/careers
Work Location: In person
Pay: $20.00-$23.00 per hour
Work Location: In person
