Company Description
Are you ready to be part of a dynamic team and grow your career with a company that’s redefining the future of work? At ET Group, we’re transforming the way we operate and deliver excellence through transparency, collaboration, and innovation. We are proud to be recognized as one of the top workplaces in Canada. Ranked 30th on the 2026 Best Workplaces in Canada list, our commitment to fostering a positive and inclusive work environment is at the heart of everything we do.
As pioneers in asynchronous work, we empower our team to make decentralized decisions and drive meaningful change. We design and integrate cutting-edge audiovisual (AV) solutions that enhance collaboration and communication. Committed to continuous learning and teamwork, we deliver high-touch, premium AV solutions to enterprise and government clients.
Job Description
Purpose:
Provide advanced technical leadership and oversight across projects by ensuring system quality, supporting field teams, and driving successful project execution from installation through commissioning and closeout. Responsible for execution of a project.
Core Responsibilities:
-
Lead complex or high-priority installations, ensuring alignment with SOW, BOM, and drawing packages and compliance with ET standards, AV best practices, and client expectations.
-
Act as primary on-site technical authority for system integration, commissioning, performance validation, and troubleshooting — proactively identifying and resolving technical issues, deficiencies, and risks.
-
Review project documentation prior to deployment and assist in planning and sequencing of installation activities to identify scope gaps, site risks, and implementation concerns.
-
Oversee and support Technicians, Installers, and Junior Installers in executing project tasks.
-
Coordinate with PMs, Production, and other trades to maintain project alignment and progress.
-
Support escalations and provide field expertise on challenging projects and service issues.
-
Validate and complete accurate as-built and closeout documentation prior to hand off, and log daily time billing.
Development Responsibilities:
-
Deepen expertise in advanced AV systems, including complex integrations, control systems, and networked AV.
-
Strengthen leadership in mentoring, coaching, and developing field team members while managing multiple priorities and supporting broader team performance.
-
Develop strategic thinking around project execution, risk mitigation, and operational efficiency.
-
Improve cross-functional collaboration with Engineering, Programming, and Project Management.
-
Pursue advanced certifications and specialized manufacturer training.
-
Contribute to refining and defining standards, workflows, and best practices.
-
As project and business needs evolve, support the broader team by applying and expanding skills beyond core responsibilities.
Qualifications
Requirements:
-
Minimum 4 Years Audio Visual Integration experience
-
Extensive experience with Crestron, Biamp, QSYS and Video conferencing platforms (Cisco, Microsoft, Zoom, Google Meet) and additional Audio Visual platforms and technologies
-
G class License
-
Personal vehicle for daily travel between client sites
-
Proof of Insurance
Required/Recommended Certifications:
-
Avixa CTS (Required)
-
Crestron IVC-E
-
Crestron P101 (Required)
-
Tesira: AV Processing and Distribution - Design Level 02 (Required)
-
Tesira: AV Processing and Distribution – Software Programming LVL 02 (Requred)
-
Qsys: Level 2 and Control 101 (Required)
-
Netgear Level 2 (Required)
-
Netgear Level 3 (Recommended)
-
Dante Level 2 & 3 (Required)
Additional Information
Further Details:
-
Annual salary range: $80,000 - $95,000 CAD per year.
-
Comprehensive medical and dental coverage.
-
Yearly bonus
-
3 weeks of paid vacation in your first year, with additional days accrued for tenure.
-
6 personal paid and 4 unpaid emergency leave days.
-
Personal development opportunities with 20 days allocated for training and skill enhancement.
-
Extensive onboarding, mentoring, and growth potential.
-
A workplace built on trust, empowerment, and a positive atmosphere
ET Group values diversity and is committed to building teams that reflect various backgrounds, perspectives, and skills. Our hiring decisions are based on qualifications, merit, and business needs. We do not use AI in any of our hiring process.
