Mississauga, On Software analyst Jobs – 618 Openings This Week

Service Desk Analyst -Level 1
Buchanan Technologies —Brampton, ON
- $30–$36 an hour
- Temporary
- Azure
- Customer service
- Research
Quick apply
Technical Support Analyst
YM Inc. —North York, ON
- $65,000–$70,000 a year
- Full-time
- Computer Science
- Windows
- Databases
- Dental care
- Tuition reimbursement
Quick apply
Gen AI Python Developer - Assistant Vice President
Citi —Mississauga, ON
- $94,300–$141,500 a year
- Full-time
- Azure
- Oracle
- Writing skills
Developer – PeopleSoft Time & Labour
Peel Regional Police —Mississauga, ON
- $40.76–$68.68 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- Computer Science
- Dental care
- Tuition reimbursement
6d
Associate, Software Engineer, New Grad Card Expansion
Capital One - CA —Toronto, ON
- Full-time
- Hybrid work
- Writing skills
- Java
- AWS
5d
Senior Java Developer
Citi —Mississauga, ON
- $94,300–$141,500 a year
- Full-time
- Oracle
- Java
- SQL
Programmer Analyst
Spicers Canada —Vaughan, ON
- Weekends as needed
- Computer Science
- ERP systems
- SQL
Quick apply
IVR Developer + Amazon Connect
Staffmax Staffing and Recruiting —Toronto, ON
- $100,000–$120,000 a year
- Full-time
- Java
- AWS
- Software development
Quick apply
Principal Associate, Software Engineer - International Card Tech - Mobile
Capital One - CA —Toronto, ON
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Master's degree
NonStop COBOL Software Engineer
Cognizant —Toronto, ON
- $61,650–$91,000 a year
- Full-time
- Hybrid work
- DevOps
- Databases
- SQL
11d
Senior Manager, Software Development
Coca-Cola Canada Bottling Limited —Toronto, ON
- $121,500–$130,000 a year
- Hybrid work
- Azure
- DevOps
- Leadership
- Employee assistance program
Sr. Analyst Operational Technology- Bilingual
Chartwell Retirement Residences —Mississauga, ON
- Full-time
- Bilingual
- PMP
- English
Manager, Engineering and Data Platform
The Minto Group —Toronto, ON
- $130,000–$150,000 a year
- Full-time
- Azure
- Computer Science
- DevOps
- Paid time off
Quick apply
13d
Sr Data Specialist
McKesson —Mississauga, ON
- $99,100–$132,100 a year
- Azure
- Master's degree
- SQL
Technical Business Analyst, Commercial Banking
BMO Financial Group —Toronto, ON
- $75,900–$141,900 a year
- Full-time
- Azure
- Java
- SQL
- Tuition reimbursement
- Life insurance
Intermediate Business Analyst (Wire Payments)
BMO Financial Group —Toronto, ON
- $61,600–$113,900 a year
- Full-time
- Analysis skills
- Agile
- Business
- Tuition reimbursement
- Life insurance
5d
Onsite Service Desk Analyst - Contract
Compugen Inc —Toronto, ON
- $33–$35 an hour
- Contract
- Computer science
- Computer Science
- Customer service
2d
Data Scientist - TD Asset Management
TD Bank —Toronto, ON
- $105,000–$145,000 a year
- Full-time
- Computer Science
- Engineering
- Bachelor's
- Paid time off
2d
Senior Data Engineer
CorGTA —Toronto, ON
- Up to $100 an hour
- Contract
- Hybrid work
- Salesforce
- SQL
- AWS
IVR Developer +Amazon Connect
Staffmax —Toronto, ON
- $100,000–$120,000 a year
- Java
- AWS
- Software development
Quick apply

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software analyst jobs near mississauga, on

Service Desk Analyst -Level 1

Buchanan Technologies -
Brampton, ON

Quick apply

Job details

Temporary | Fixed term contract
$30–$36 an hour

Qualifications

Authentication
ITIL Certification
Azure
Operating systems
Customer service
iOS
Research
Windows
ITIL
VMWare
College diploma
Communication skills

Full job description

Service Desk Analyst
12 months contract
Onsite, Brampton
Willing to work on a rotating shift for 8 hrs. between the hours of 5 AM-12AM
$30-$36 per hr.

Job Summary

Responsibilities

Responds to all reports of technology incidents, service requests, and how-to inquiries via phone, email, walk-in, IM, and the IT Self Service Portal in a prompt, efficient, professional and courteous manner.
Records, tracks, and updates all incidents, service requests (catalog items), and how-to inquiries and coordinates with vendors to create tickets via phone, email, or web, ensuring adherence to incident and request management procedures.
Provide first-level support for client hardware, virtual machines, software, multi-factor authentication tools, USB encrypted keys, mobile devices (e.g., smartphones, tablets), & VDI infrastructure and escalate complex issues, serving as a liaison between different support levels.
Provides follow-ups and status updates to members and internal ITS personnel on incidents, service requests, and escalated issues.
Monitors system performance, reports and records outages or service degradations, and initiates major incident and problem tickets as needed.
Keeps members informed about new procedures, maintenance windows, IT advisories, and other important updates to ensure smooth operations.
Manages onboarding and offboarding processes by creating, modifying, and deactivating user accounts, permissions, and access across various internal and external systems.
Maintains and administers email accounts, calendars, shared mailboxes, and distribution groups to ensure seamless communication and access control.
Creates, updates, and formats Service Desk documentation in the Knowledge Base.
Analyzes Service Desk processes to identify and recommend improvements for service efficiency.
Analyzes, releases or escalates suspicious emails to ensure compliance with cybersecurity protocols.
Performs additional duties as assigned.

Qualifications

Education / Knowledge

A Community College Diploma in a computer-related discipline or equivalent, or an equivalent combination of education and experience. ITIL Foundation and above certifications an asset.

Experience

A minimum of two (2) years related experience required.
Demonstrated knowledge of current desktop operating systems such as Windows, Mac, OS, iOS, iPadOS.
Demonstrated knowledge of supporting virtual infrastructure such as VMware.
Demonstrated knowledge of supporting on-premises and cloud-based Azure AD.
Demonstrated knowledge of supporting MDM platforms such as Workspace One.
Demonstrated knowledge of supporting two-factor authentication and identity providers.
Demonstrated knowledge in supporting clients using remote tools.
Demonstrated knowledge in managing key processes in an IT organization, e.g. Service Delivery, Users Management, Change, Incident and Problem Management, and IT Infrastructure Library (ITIL).
Demonstrated written communication skills.
Demonstrated analytical, research and problem-solving skills.
Demonstrated ability to extract relevant information from customers.
Effective oral communication and interpersonal skills.
Excellent customer service skills.

Job Type: Fixed term contract

Pay: $30.00-$36.00 per hour

Work Location: In person

Quick apply

Refine Your Search

software analyst jobs in mississauga, on

Service Desk Analyst -Level 1

Technical Support Analyst

Gen AI Python Developer - Assistant Vice President

Developer – PeopleSoft Time & Labour

Associate, Software Engineer, New Grad Card Expansion

Senior Java Developer

Programmer Analyst

IVR Developer + Amazon Connect

Principal Associate, Software Engineer - International Card Tech - Mobile

NonStop COBOL Software Engineer

Senior Manager, Software Development

Sr. Analyst Operational Technology- Bilingual

Manager, Engineering and Data Platform

Sr Data Specialist

Technical Business Analyst, Commercial Banking

Intermediate Business Analyst (Wire Payments)

Onsite Service Desk Analyst - Contract

Data Scientist - TD Asset Management

Senior Data Engineer

IVR Developer +Amazon Connect

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