Moncton, Nb Program coordinator Jobs – 2 Openings This Week

Service Coordinator (Management Development Program)
Waterworks Pool & Spa Services Inc. —Moncton, NB
- $20–$24 an hour
- Full-time
- Customer service
- English
- In-person
- Mileage reimbursement
- Designated paid holidays
Quick apply
8d
Bilingual Program Coordinator
BioScript Solutions —Canada
- Remote
- Bilingual
- Microsoft Word
- Serving
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Program Coordinator, Community Services
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Service Coordinator (Management Development Program)

Waterworks Pool & Spa Services Inc. -
Moncton, NB

Quick apply

Job details

Permanent | Full-time
$20–$24 an hour
8 days ago

Qualifications

Customer service
English
Business
Retail management
Communication skills
Time management

Full job description

Waterworks Pools & Spas is seeking an experienced customer service or management professional who is interested in developing into a Service Manager role.

This is a full-time hourly position designed as a structured 12-month training and development program. During this period, the successful candidate will learn all aspects of our business, including retail operations, pool and spa products, customer service, service scheduling, billing, workflow coordination, and service administration.

The purpose of this training period is to build a strong foundation of product knowledge, operational understanding, customer service excellence, and leadership capability before taking on full Service Manager responsibilities.

Development & Promotion Path

The successful candidate will work closely with our Retail Manager and leadership team throughout the training period.

Over the course of approximately 12 months, responsibilities will gradually expand to include:

Customer communications and service follow-up
Service scheduling and coordination
Billing and invoicing
Technician support and workflow management
Customer issue resolution
Leadership and operational decision-making

Upon successful completion of the training program and demonstration of strong performance, leadership capability, accountability, and operational readiness, the successful candidate will be promoted to a full-time salaried Service Manager position.

This role is ideal for someone who:

Has previous leadership, supervisory, management, or operations experience;
Understands the importance of customer service;
Wants to learn the business from the ground up;
Strong organizational and time management skills
Experience scheduling or dispatching field teams (asset)
Comfortable using business systems and software
High attention to detail and accuracy
Excellent verbal and written communication skills
Is looking for a long-term leadership opportunity with a clear growth path.
Coachable and open to feedback
Proactive, takes initiative, and problem-solves well
Positive attitude with strong customer focus

What We Offer

Competitive wage and Weekly pay!
Extended Health and Dental Benefits
RRSP Matching
Paid Wellness Days
Mileage reimbursement
11 Paid Holidays

About Waterworks Pools & Spas

Established in 1986, Waterworks Pools & Spas is a family-owned and operated swimming pool and spa company in Moncton, New Brunswick. With national and international award-winning pool designs, we take pride in creating beautiful backyard spaces. Our showroom, along with our service, commercial, and installation departments, makes us Atlantic Canada’s premier pool and spa company. Our mission is simple: improving family time, one backyard at a time.

Promotion Path

After 12 months, based on performance:
Service Coordinator → Service Manager

Schedule

Monday to Friday

Job Types: Full-time, Permanent

Pay: $20.00-$24.00 per hour

Benefits:

Casual dress
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Experience:

Supervisory/Managerial: 1 year (preferred)

Work Location: In person

Quick apply

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Service Coordinator (Management Development Program)

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