Montréal, Qc It infrastructure manager Jobs – 111 Openings This Week

SFT: Technical Support & IT Operations Manager (N2)
MSP OPERATIONAL CORP —Montréal, QC
- $90,000–$120,000 a year
- Full-time
- Negotiation
Quick apply
IT Incident and Problem Manager
CGI —Montréal, QC
- $60,000–$115,000 a year
- Full-time
- Bilingual
- Microsoft Excel
- English
Quick apply
Manager, Digital Payments & Field Operations
Indigo Park Canada —Montréal, QC
- Remote
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Quick apply
Head of PMO (Project Management Office)
Belron Canada —Montréal, QC
- Full-time
- Hybrid work
- Bilingual
- English
- Master's degree
Talent Acquisition Specialist (18-month contract)
Stella-Jones Inc. —Montréal, QC
- Temporary
- Hybrid work
- Bilingual
- English
- Bachelor's
- Dental care
Operations Management Specialist
Canadian National Railway —Montréal-Est, QC
- On call
- Computer Science
- Engineering
- Bachelor's
12d
Technical Support Specialist II
Stella-Jones Inc. —Montréal, QC
- Full-time
- Bilingual
- Computer science
- Microsoft Outlook
- Disability insurance
- Dental care
IT Manager
Safe Fleet —Montréal, QC
- Full-time
- Bilingual
- Azure
- Oracle
Quick apply
Manager, IT Operations Command Center
Bombardier —Dorval, QC
- Hybrid work
- Bilingual
- English
- Bachelor's
- Dental care
- Employee assistance program
IT Manager [#4950]
Alteo —Montréal, QC
- Hybrid work
- Computer Science
- Analysis skills
- Bachelor's
IT Service Desk Manager, Canada
Thales —Montréal, QC
- $115,000–$138,000 a year
- Full-time
- Bilingual
- Computer science
- Microsoft Outlook
- Designated paid holidays
- Disability insurance
Senior Manager, Performance & Delivery [ENTERPRISE]
WSP —Montréal, QC
- $133,200–$195,400 a year
- Hybrid work
- Management
- PMP
- Analysis skills
IT On-site Support Technician
WSP —Montréal, QC
- $67,000–$97,200 a year
- Weekends as needed
- Bilingual
- Computer Science
- English
Sr. Manager, IT PMO
Gildan Activewear Inc —Montréal, QC
- Hybrid work
- Bilingual
- Spanish
- Azure
Chef(fe) de projet TI - IT Project Manager
Gameloft Montréal —Montréal, QC
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Computer Science
Quick apply
2d
Manager, IT Mergers & Acquisitions
Bombardier —Dorval, QC
- Hybrid work
- Computer science
- Computer Science
- Engineering
- Dental care
- Employee assistance program
2d
IT Project Manager
Vacances Air Canada / Air Canada Vacations —Montréal, QC
- Temporary
- Hybrid work
- Bilingual
- Computer Science
- PMP
- Dental care
Quick apply
Gestionnaire principal de programmes TI | Senior IT Program Manager
Pratt & Whitney —Longueuil, QC
- Full-time
- Azure
- Computer Science
- PMP
- Wellness program
IT Manager
Nakisa —Montréal, QC
- Hybrid work
- Azure
- Computer Science
- English
- Dental care
- Paid time off
Quick apply
Project Manager/Scrum Master
CGI —Montréal, QC
- Full-time
- Hybrid work
- Azure
- PMP
- DevOps
Quick apply

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it infrastructure manager jobs near montréal, qc

SFT: Technical Support & IT Operations Manager (N2)

MSP OPERATIONAL CORP
Montréal, QC

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Job details

Permanent | Full-time
$90,000–$120,000 a year

Qualifications

Microsoft Windows Server
System administration
Incident management
DHCP
Incident response
IT support
DNS
VMWare
Active Directory
Negotiation
VPN

Full job description

Advance your IT career. We are recruiting on behalf of our client for a Technical Support & IT Operations Manager (L2).

Location: Montreal, Quebec
Work Model: Hybrid
Full-time permanent position

At MSP Corp, we don’t just build our own teams — we help our clients build theirs. As a national leader in managed IT services, we partner with exceptional companies to find the right talent to power their growth. We are currently supporting one of our clients in the search for a Technical Support & IT Operations Manager (N2).

About the role

We are currently seeking a Technical Support & IT Operations Manager (N2) to join our team. This is a highly autonomous, senior-level role responsible for end-to-end technical operations, infrastructure stability, vendor coordination, and operational ownership. This position combines advanced hands-on technical support with operational oversight, vendor management, and client/partner coordination. There is no internal L1 support layer the successful candidate will fully own the technical environment from incident resolution to vendor escalation and service continuity.

As a Technical L2 Hands-On Manager, you will act as the primary technical owner for all operational and infrastructure-related matters. You will independently manage technical incidents, maintain infrastructure stability, coordinate with external vendors and partners, and ensure high-quality service delivery across the environment.

This role is ideal for a highly accountable technical professional who is equally comfortable troubleshooting complex systems, managing escalations, coordinating third-party providers, and driving operational improvements.

Key Responsibilities

Act as the primary escalation point for all technical issues
Independently troubleshoot and resolve infrastructure and support incidents
Own the complete ticket lifecycle from intake to resolution
Manage and coordinate critical production incidents and outages
Ensure timely communication and resolution of operational issues
Microsoft 365 / Entra ID
Windows Server / Active Directory environments
Networking infrastructure (DNS, DHCP, VPN, firewalls)
Virtualization platforms (VMware / Hyper-V)
Backup and disaster recovery systems
Perform system maintenance, troubleshooting, and optimization
Ensure uptime, performance, reliability, and security stability
Monitor systems proactively and identify operational risks
Manage relationships with IT vendors, service providers, and external partners
Coordinate and escalate vendor-related incidents and service interruptions
Track SLA performance and ensure vendor accountability
Negotiate support timelines and drive issue resolution
Act as the primary technical liaison between operations and third-party providers
Prioritize and manage all incoming technical workload independently
Ensure consistent service delivery without internal support tiers
Handle after-hours support or critical incident response when required
Maintain operational continuity across infrastructure and support environments
Improve operational workflows, documentation, and technical procedures
Identify recurring issues and implement permanent corrective actions
Contribute to automation and operational efficiency improvements
Standardize troubleshooting and escalation processes

Required Skills & Experience

5–10+ years of experience in IT support, systems administration, or MSP environments
Strong hands-on technical expertise with:
- Microsoft 365 / Entra ID
- Active Directory
- Windows Server environments
- Networking and firewall technologies
- Virtualization platforms (VMware / Hyper-V)
Proven ability to operate independently without tiered support structures
Experience managing vendors and external IT partners
Strong troubleshooting, prioritization, and incident management skills
Excellent communication, coordination, negotiation, and escalation management abilities
Fully autonomous technical operator
Comfortable owning both technical operations and external relationships
Strong accountability mindset with end-to-end ownership mentality
Able to manage competing priorities in high-pressure environments
Practical, decisive, and solution-oriented
Strong operational and client-facing professionalism

Ready to make a difference? Join us and shape the future. Apply today!

Quick apply

Refine Your Search

it infrastructure manager jobs in montréal, qc

SFT: Technical Support & IT Operations Manager (N2)

IT Incident and Problem Manager

Manager, Digital Payments & Field Operations

Head of PMO (Project Management Office)

Talent Acquisition Specialist (18-month contract)

Operations Management Specialist

Technical Support Specialist II

IT Manager

Manager, IT Operations Command Center

IT Manager [#4950]

IT Service Desk Manager, Canada

Senior Manager, Performance & Delivery [ENTERPRISE]

IT On-site Support Technician

Sr. Manager, IT PMO

Chef(fe) de projet TI - IT Project Manager

Manager, IT Mergers & Acquisitions

IT Project Manager

Gestionnaire principal de programmes TI | Senior IT Program Manager

IT Manager

Project Manager/Scrum Master

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