Montréal, Qc It project Jobs – 314 Openings This Week

Technical Support Specialist II
Stella-Jones Inc. —Montréal, QC
- Full-time
- Bilingual
- Computer science
- Microsoft Outlook
- Disability insurance
- Dental care
Technicien(ne) informatique
Alten Canada —Montréal, QC
- Up to $50,000 a year
- Weekends as needed
- Bilingual
- Azure
- Customer service
- Commuter benefits
- Dental care
Quick apply
Technical Project Manager
Octasic Inc. —Montréal, QC
- Full-time
- Hybrid work
- Engineering
- English
- Bachelor's
- Commuter benefits
Quick apply
Senior Project Manager
Genisii —Montréal, QC
- From $110,000 a year
- Full-time
- PMP
- Engineering
- Project management
Quick apply
3h
Project Manager, IT
Bath Fitter Corporate —Laval, QC
- Hybrid work
- Computer Science
- PMP
- ERP systems
- Designated paid holidays
- Employee assistance program
Quick apply
Chef(fe) de projets / Cutomer Projet Manager
Sollum Technologies —Montréal, QC
- $80,000–$90,000 a year
- Temporary
- Hybrid work
- Bilingual
- Engineering
- English
- Wellness program
- Disability insurance
Quick apply
Head of PMO (Project Management Office)
Belron Canada —Montréal, QC
- Full-time
- Hybrid work
- Bilingual
- English
- Master's degree
Project Manager
CRYOPAK INC —Anjou, QC
- Full-time
- Bilingual
- PMP
- English
Quick apply
Chargé(e) de projet – Innovation techno des processus / Process Innovation Project Manager
Metaltech-Omega —Laval, QC
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- Engineering
- Wellness program
- Disability insurance
Quick apply
Portfolio and Project Manager
Maarut Inc —Montréal, QC
- $40–$70 an hour
- Contract
- Hybrid work
- PMP
- No experience needed
- Project management
Quick apply
5d
Gestionnaire de Programmes Senior - Senior Program Manager
Mecaer America inc. —Laval, QC
- Up to $110,000 a year
- Full-time
- Bilingual
- PMP
- ERP systems
- Store discount
- Disability insurance
Quick apply
Operations Management Specialist
Canadian National Railway —Montréal-Est, QC
- On call
- Computer Science
- Engineering
- Bachelor's
8d
Coordonnateur de projets
Solotech Inc. —Pointe-aux-trembles, QC
- Temporary
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
- Employee assistance program
Expert Product Owner
Canadian National Railway —Montréal-Est, QC
- Computer Science
- DevOps
- Analysis skills
11d
Chargé(e) de projets - Formation accélérée / Trainee Project Coordinator
Guillevin —Anjou, QC
- Full-time
- Project management
- Profit sharing
- Tuition reimbursement
Quick apply
IT On-site Support Technician
WSP —Montréal, QC
- $67,000–$97,200 a year
- Weekends as needed
- Bilingual
- Computer Science
- English
IT Technician
Concordia University —Montréal, QC
- $32.60–$49.01 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
1d
Technical Support IT
Workleap —Montréal, QC
- $68,000–$85,000 a year
- Bilingual
- Azure
- Customer service
Project Manager (Junior/Intermediate)
CGI —Montréal, QC
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Quick apply
Analyste, Technologies de l'information
Deloitte —Montréal, QC
- $47,000–$78,000 a year
- Weekends as needed
- Hybrid work
- Bilingual
- English
- Recruiting

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Technical Support Specialist II

Stella-Jones Inc. -
Montréal, QC

Apply Now

Job details

Full-time

Qualifications

Bilingual
French
Computer science
TCP
Microsoft Outlook
Computer Science
SCCM
English
Windows
DHCP
Analysis skills
ITIL
Remote access software
IT support
DNS
Organizational skills
SharePoint
TCP/IP
Communication skills
Active Directory
Intune
Information Technology
VPN

Full job description

Company Overview
Stella-Jones is a leading manufacturer of essential infrastructure products focused on serving utilities and railroads, as well as supplying big box home improvement stores across North America. Headquartered in Montreal, Canada and publicly traded on the Toronto Stock Exchange, Stella-Jones operates a vast network of facilities that employs more than 3,000 employees across the United States and Canada. Built on strong foundations with a coast-to-coast reach, we offer real opportunities for career success and community impact.

Position Overview
The Technical Support Specialist II provides advanced technical support to end users across the organization. This role acts as an escalation point for complex incidents, contributes to continuous improvement initiatives, and plays a key role in maintaining high service levels within the IT support organization. The position reports to our Technical Support Manager and joins a team of eight IT professionals split between our offices in Montreal and Tacoma, Washington.
This hybrid role is office-based at our corporate HQ in Montreal (Saint-Laurent) and allows for up to two remote days per week once a period of training and integration into the team is complete. This position requires fluency in both English and French (spoken and written).
Key Responsibilities
Technical Support & Incident Management

Serve as a Level 2 escalation point for incidents and service requests that cannot be resolved by Level 1 support.
Diagnose and resolve complex hardware, software, network, and system issues in a timely and professional manner.
Provide support for Windows-based workstations, laptops, peripherals, printers, mobile devices, and approved business applications.
Coordinate ordering, inventory management, and assignment of end-user equipment such as laptops, monitors, iPhones, iPads, and related accessories
Troubleshoot issues related to Active Directory / Entra ID, user accounts, permissions, MFA, VPN, and remote access.
Support Microsoft 365 services including Outlook, Teams, OneDrive, SharePoint, and related collaboration tools.

Service Desk Operations

Log, track, update, and resolve incidents and requests within the ticketing system, ensuring proper categorization, documentation, and SLA compliance.
Identify recurring issues and contribute to problem management by documenting root causes and solutions.
Create, update, and maintain knowledge base articles to improve first-contact resolution and reduce recurring incidents.

Collaboration & Continuous Improvement

Work closely with infrastructure, security, application, and third-party teams to resolve cross-functional issues.
Participate in various projects that includes system upgrades, deployments, and technology rollouts.
Provide feedback and recommendations to improve tools, processes, documentation, and user experience.
Assist in onboarding and mentoring junior support staff and provide guidance on escalation procedures.

User Support & Communication

Deliver clear, professional, and customer-focused communication with end users at all levels of the organization.
Provide support to users in both English and French.
Provide both remote and on-site support as required.
Manage multiple priorities effectively while maintaining a high level of service quality.

Qualifications & Experience

Diploma or degree in Information Technology, Computer Science, or a related field, or equivalent experience.
3 or more years of experience in an IT support or service desk environment, with demonstrable Level 2 responsibilities.
Strong troubleshooting experience in a Windows and Microsoft 365 environment.
Experience working with IT Service management tools (Ticketing system, remote control software, assets managements, etc).
Familiarity with ITIL concepts and service-oriented support models.
Fluency in English and French (spoken and written) is mandatory.

Technical Skills

Windows 11 troubleshooting and support
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
Active Directory / Entra ID user and device management
Hardware and peripherals (laptops, printers, docking stations, mobile devices)
Network fundamentals (TCP/IP, DNS, DHCP, Wi Fi)
Ticketing systems and SLA-driven environments

Professional Skills

Strong analytical and problem-solving abilities
Excellent written and verbal communication skills
Ability to work independently and collaboratively in a fast-paced environment
Strong organizational skills and attention to detail
Customer-focused mindset with a commitment to service excellence

Nice to Have

Experience in a manufacturing or enterprise environment
Endpoint management tools familiarity (Intune, SCCM, etc.)

Employee Benefits
As a Stella-Jones employee, you will enjoy access to excellent benefits and incentives, including:

Extended health and dental coverage
Life insurance and accidental death & dismemberment (AD&D)
Short-Term and Long-Term disability coverage
Competitive compensation
Annual Profit Share Program
Retirement program (RRSP) with generous Company match (150% of employee's 4% contribution)
Company Share Purchase Program with 25% Company contribution match
Career advancement opportunities

Stella-Jones is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, provincial, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Stella-Jones makes hiring decisions based solely on qualifications, merit, and business needs at the time.

#STELLAS

Apply Now

Refine Your Search

it project jobs in montréal, qc

Technical Support Specialist II

Technicien(ne) informatique

Technical Project Manager

Senior Project Manager

Project Manager, IT

Chef(fe) de projets / Cutomer Projet Manager

Head of PMO (Project Management Office)

Project Manager

Chargé(e) de projet – Innovation techno des processus / Process Innovation Project Manager

Portfolio and Project Manager

Gestionnaire de Programmes Senior - Senior Program Manager

Operations Management Specialist

Coordonnateur de projets

Expert Product Owner

Chargé(e) de projets - Formation accélérée / Trainee Project Coordinator

IT On-site Support Technician

IT Technician

Technical Support IT

Project Manager (Junior/Intermediate)

Analyste, Technologies de l'information

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